Checkpointehr Reviews

“fast patient entry workflow”

Pros

Entering patient information is efficient and easy which makes the process much quicker.

Cons

There's nothing to report right now, it's been working well.

“Good usability but frequent access problems”

Pros

Getting around the system is pretty easy. One thing I really appreciate is that it catches duplicate charts. It's also helpful that entries can be deleted before billing, especially since my staff often enter the wrong dates. When it's just a simple mistake, being able to remove it and correct the date without much trouble is a big plus.

Cons

The timeout happens too quickly and really needs improvement. The client portal is also not very simple to navigate. On top of that, about every other week we run into problems with it not opening at all, even after clearing the browser history.

“fast responses and helpful support”

Pros

Whenever I need help, the team responds quickly and provides support right away.

Cons

I'd still appreciate clearer explanations and more guidance when claims are denied.

“user-friendly billing and reporting”

Pros

It's been very user-friendly for our staff, especially when it comes to document retention and management. The billing interface is easy and the reporting features are also very helpful in day-to-day use.

Cons

Every now and then, we run into billing mistakes, mainly duplicate charges.

“client search works perfectly”

Pros

Searching for clients and adding new ones is really easy and convenient.

Cons

I haven't run into any problems and there's always someone available to help us when needed.