Ellucian CRM Advise
Last Updated
Overview
Ellucian CRM Advise provides comprehensive retention management, aiding in student risk identification and intervention. While it lacks a dedicated mobile app, the software’s predictive capabilities justify the effort. Overall, Ellucian's strategic benefits make it a compelling choice for higher education student success.
Ellucian CRM Advise Specifications
- Customer Relationship Management
- Sales and Marketing Automation
- Business Intelligence
- Compliance and Risk Management
Ellucian CRM Advise Features
Alert System
The platform provides automated triggers and faculty hand-raising tools to identify struggling students instantly. This feature enables timely interventions based on attendance, grades, or behavioral indicators, ensuring no student falls through the cracks during the term.
Predictive Risk Analytics
The software utilizes Machine Learning (ML) to assign risk scores to student populations. By analyzing historical institutional data, it prioritizes caseloads for advisors, allowing them to focus their efforts on students with the highest attrition probability.
Multi-Channel Communications
Admins can streamline outreach with integrated tools for bulk email, SMS, and appointment scheduling. All interactions are automatically logged within the student's record, ensuring continuity of care and maintaining a complete history of student support.
Unified Student Profile
Ellucian CRM Advise enables advisors to access a comprehensive 360-degree view of every student’s academic journey. This dashboard consolidates financial aid status, course history, and engagement metrics into one location, facilitating informed and holistic advising sessions.
Pros And Cons of Ellucian CRM Advise
Pros
Advanced appointment scheduling features
Identifies at-risk students effectively
Standardizes student interaction logging
Cons
Navigation requires significant guesswork
Lacks a dedicated mobile app
Ellucian CRM Advise Reviews
Total 9 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars56%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“student records done right!”
Pros
Having a complete view of each student's record in this software is really valuable and that's one of the features I appreciate most!
Cons
There are times when the software fails to send reminders and that can create problems.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Non-Profit Organization Management, N/A employees
“All in one platform”
Pros
Everything I need is available in one place and the system is very easy to use after you get used to it while still being comprehensive.
Cons
The interface feels a little outdated at times and getting around it can occasionally be difficult.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Valuable tool”
Pros
At our institution this sofware has become a really valuable part of how we work! It's a platform built specifically for higher education and it gives us a solid set of tools that help simplify and improve the way we connect with students, alumni and donors.
Cons
Customization options are somewhat limited and connecting it with other systems can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
What types of pricing plans does Ellucian CRM Advise offer?
The platform offers custom pricing tailored to each user’s specific needs. You can also request a personalized Ellucian CRM Advise price quote now.
Does Ellucian CRM Advise have a mobile application?
No, it does not have a mobile app.
What other apps does Ellucian CRM Advise integrate with?
The software offers integration with various systems and platforms, including LMS.
What language does Ellucian CRM Advise support?
The platform supports several languages, including English and Spanish.
Does Ellucian CRM Advise offer an API?
No, Ellucian CRM Advise software does not provide an API.
Who are the typical users of Ellucian CRM Advise?
A broad range of users within the education sector benefit from Ellucian CRM Advise features.
What level of support does Ellucian CRM Advise offer?
The software offers email support.