Epicor Kinetic

Epicor Kinetic Reviews

Total 402 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

46%

3

Stars

8%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MJ
Max J.

Information Technology and Services, 11-50 employees

More than a year

4.0

“Highly customizable”

Pros

One of the biggest strengths is how customizable it is. It runs on the industry-standard .NET framework and functionality and it connects well with SQL Server.

Cons

It�really is not designed for smaller operations. The upfront cost puts it more in line with the needs and budgets of mid-sized companies.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9

R
Rob

Restaurants, 500+ employees

More than a year

5.0

“Flexible and easy to upgrade”

Pros

Built on the Microsoft stack, it's very customizable for reporting and data storage which has been a big advantage. The multi-tier setup with the database, application server and support for web clients, fat clients and terminal servers gives a lot of flexibility. There are plenty of ways to tailor the system beyond just writing code and the platform really supports just about everything. Upgrades are also simple so staying current on releases hasn't been difficult. The admin tools are also strong and it's simple to add resources as demand increases, including placing servers locally to improve performance.

Cons

Honestly I don't have any real complaints. There are a lot of modules and each one comes with plenty of configuration options that are fairly easy to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8