
Epicor Kinetic Reviews
Total 402 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars46%
3
Stars8%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“Highly customizable”
Pros
One of the biggest strengths is how customizable it is. It runs on the industry-standard .NET framework and functionality and it connects well with SQL Server.
Cons
It�really is not designed for smaller operations. The upfront cost puts it more in line with the needs and budgets of mid-sized companies.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
9
Restaurants, 500+ employees
More than a year
“Flexible and easy to upgrade”
Pros
Built on the Microsoft stack, it's very customizable for reporting and data storage which has been a big advantage. The multi-tier setup with the database, application server and support for web clients, fat clients and terminal servers gives a lot of flexibility. There are plenty of ways to tailor the system beyond just writing code and the platform really supports just about everything. Upgrades are also simple so staying current on releases hasn't been difficult. The admin tools are also strong and it's simple to add resources as demand increases, including placing servers locally to improve performance.
Cons
Honestly I don't have any real complaints. There are a lot of modules and each one comes with plenty of configuration options that are fairly easy to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8