Epicor Prophet 21

Epicor Prophet 21

Claimed

Claimed

4 Review(s)

Overview

Epicor Prophet 21 is a cloud-based ERP designed for distributors, offering tools to modernize operations, improve supply chain visibility, and streamline workflows. It supports integrations, real-time analytics, and mobility. Backed by years of distribution expertise, Prophet 21 adapts to evolving business needs while maintaining industry-specific capabilities.

Overall Rating

Based on 4 users reviews

3

Rating Distribution

Positive

50%

Neutral

25%

Negative

25%

Starting Price
Custom

Epicor Prophet 21 Specifications

Financial Management

Inventory Management

Human Resources Management

Customer Relationship Management

View All Specifications

What Is Epicor Prophet 21?

Epicor Prophet 21 is a purpose-built enterprise resource planning (ERP) solution tailored to distribution businesses. It combines modern cloud capabilities with a deep understanding of wholesale distribution operations. Built on a Microsoft SQL Server platform, it offers end-to-end business management tools—ranging from inventory and order management to CRM and financial management. Prophet 21 enhances agility with cloud flexibility, mobile accessibility, and integrated business intelligence, empowering smarter, data-driven decisions.

What Is Epicor Prophet 21 Best For?

Prophet 21 is best known for its deep specialization in distribution, helping businesses streamline procurement, improve supplier relationships, and optimize order fulfillment processes without compromising scalability or control.

Epicor Prophet 21 Pricing

The software pricing includes customized plans tailored to company size, deployment type, and specific feature needs. Request a personalized Epicor Prophet 21 cost quote for your business today.

Epicor Prophet 21 Integrations:

The platform supports integrations with various platforms to extend its functionality, some include:

  • ADP Workforce Now
  • Avalara software
  • QuickBooks
  • Salesforce Engage Software
To gain deeper insights into how the platform works, schedule an Epicor Prophet 21 demo.

Who Is Epicor Prophet 21 For?

Epicor Prophet 21 caters to industries and sectors within the wholesale distribution ecosystem, including:

  • HVAC distribution
  • Janitorial supplies
  • Medical supply distribution
  • Paper and packaging
  • Plumbing
  • Electrical distribution
  • Fasteners

Is Epicor Prophet 21 Right For You?

If you’re seeking a scalable, cloud-based ERP designed for distribution, Epicor Prophet 21 could be a strong fit. With flexible deployment, built-in BI, and specialized tools for inventory and order management, it meets the complex needs of growing distribution businesses. Epicor’s long-standing reputation and global customer base further attest to its reliability and adaptability.

Still have questions about Epicor Prophet 21? Contact our team of experts at (661) 384-7070 to help you make the best decision. 

Epicor Prophet 21 Features

The platform provides real-time visibility into inventory levels, enabling businesses to adjust stock dynamically and move materials efficiently. This helps reduce carrying costs, improve cash flow, and ensure products are available when customers need them.

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With its cloud-enabled Warehouse Management System (WMS), Prophet 21 brings precision to warehouse and yard operations. Barcoding and automation tools simplify key processes such as receiving, put away, cross-docking, cycle counting, and picking, enhancing overall productivity.

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Prophet 21’s Order Management System streamlines the order entry process by capturing critical data and reducing manual input errors. The system integrates directly with other modules, enhancing order accuracy and improving customer satisfaction.

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Epicor Report Studio and Epicor Grow offer AI-powered analytics and customizable dashboards. Users can build reports without coding expertise and export them easily to Excel, gaining valuable insights for operational and strategic decisions.

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The integrated cloud-based service module allows businesses to efficiently manage service orders, technician schedules, and customer support. It enhances responsiveness while freeing up resources to focus on growth and expansion.

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Epicor Prophet 21 Reviews

Total 4 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

50%

3

Stars

25%

2

Stars

0%

1

Stars

25%

Share your experience

B

Bhavin

Utilities, 51-100 employees

More than a year

4.0
May 2025

Shortcuts simplify everything

Pros

The inventory inquiry view is much easier to access compared to other HVAC ERP systems. Plus I was impressed by how quickly I can navigate to most of the screens I need using the shortcut keys.

Cons

I am not a fan of how long it takes for reports to download from the Epicor system. It seems to freeze while waiting for reports to finish.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

J

Jamon

Industrial Automation, 500+ employees

Less than a year

4.0
December 2024

Love the design but AP flaws are noticeable

Pros

Epicor Prophet 21 interface is user friendly and I also find its interface pretty easy to operate.

Cons

There are internal control risks when it comes to disbursements. The address management system where customer, supplier and vendor addresses are linked, sounds good in theory but it creates issues when you need to update just one address without changing all linked records.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

M

Michael

Wholesale, 11-50 employees

More than a year

1.0
May 2024

has some major problems

Pros

The software works well for us overall but the drawbacks are significant.

Cons

Credit card processing does not work at all. And they has not addressed these obvious issues in 10 years and does not listen to customer complaints. The cursor placement is confusing, often disappearing on the screen. Switching from quotes to sales orders or vice versa is difficult once products are entered. It wastes a lot of paper as everything prints with unnecessary space. Plus it does not offer monthly invoicing just one large invoice at the end of the year. Customers have no idea what they are purchasing until they see the printed receipt. I feel like there should be a secondary monitor for pricing approvals. There are no default financial reports as you have to create your own and learn how to build them. If you press the Enter button too many times after entering products the cursor location becomes unpredictable. And if you accidentally change the order date to something like the year 2000, the prices for every product go to zero. When invoicing back orders, the software does not show the quantity owed as it only displays whats been invoiced and what was ordered. You have to manually calculate what is still owed.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

3

Frequently Asked Questions

Yes, Epicor Prophet 21 provides API access for custom integrations and automation.

Epicor Prophet 21 integrates with ADP Workforce Now, Avalara software, QuickBooks, Salesforce Engage Software, Cerner EMR, and more.

Yes, the platform offers a dedicated mobile app.

The software provides customized pricing based on your business size, deployment type, and feature requirements. Contact us for a personalized Epicor Prophet 21 cost quote.

The software is used by distributors across various industries, including HVAC, plumbing, medical supply, janitorial, and electrical sectors.

The platform offers support via call, form submission, email, and a dedicated resource center.