ERPAG Reviews
Total 701 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars35%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Abdullah
Accounting, 11-50 employees
“User-friendly daily tasks
Pros
For everyday tasks, I honestly find the software really user-friendly and simple to use.
Cons
I haven't been able to locate any search or 'find' functionality for Fixed Assets and Depreciation within the application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Bryan
Food & Beverages, 101-500 employees
“feasible operation
Pros
Across all my tasks I've found this program incredibly simple to operate and I also appreciate how helpful the support team has been whenever I needed assistance.
Cons
Honestly there's not much I dislike about this program, it meets my needs and rarely causes any frustration in daily use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryan
Food & Beverages, 101-500 employees
“feasible operation
Pros
Across all my tasks I've found this program incredibly simple to operate and I also appreciate how helpful the support team has been whenever I needed assistance.
Cons
Honestly there's not much I dislike about this program, it meets my needs and rarely causes any frustration in daily use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashraf
Information Technology & Services, 11-50 employees
“comprehensive modules with support
Pros
With all modules being feasible and comprehensive, I find them easy to use and the support team is top-notch.
Cons
I find the font and display could use colour.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Ashraf
Information Technology & Services, 11-50 employees
“comprehensive modules with support
Pros
With all modules being feasible and comprehensive, I find them easy to use and the support team is top-notch.
Cons
I find the font and display could use colour.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Chelle
Automotive, 1-10 employees
“Trial version impressive
Pros
Trying out the trial version, I'm really impressed with the program.
Cons
There are way too many widgets cluttering the screen that I personally don't need.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Chelle
Automotive, 1-10 employees
“Trial version impressive
Pros
Trying out the trial version, I'm really impressed with the program.
Cons
There are way too many widgets cluttering the screen that I personally don't need.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Gaurang
Education Management, 500+ employees
“Smooth data synchronization
Pros
Watching the data sync across devices I'm impressed at how smoothly the synchronization works.
Cons
Honestly I haven't found anything to complain about, data availability is excellent and there's nothing I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gaurang
Education Management, 500+ employees
“Smooth data synchronization
Pros
Watching the data sync across devices I'm impressed at how smoothly the synchronization works.
Cons
Honestly I haven't found anything to complain about, data availability is excellent and there's nothing I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
HAREESH
Information Technology & Services, 1-10 employees
“Efficient and feature-rich
Pros
I'm really impressed with the features, the software overall works smoothly and efficiently.
Cons
For me the system software is overall good but having too many options makes it confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
HAREESH
Information Technology & Services, 1-10 employees
“Efficient and feature-rich
Pros
I'm really impressed with the features, the software overall works smoothly and efficiently.
Cons
For me the system software is overall good but having too many options makes it confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bor
Electrical/Electronic Manufacturing, 1-10 employees
“centralized operations
Pros
By keeping everything centralized here I find I don't have to rely on extra programs to run my business.
Cons
As a first-time user I did find the interface a bit confusing at the start but after a day or two it all falls into place.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bor
Electrical/Electronic Manufacturing, 1-10 employees
“centralized operations
Pros
By keeping everything centralized here I find I don't have to rely on extra programs to run my business.
Cons
As a first-time user I did find the interface a bit confusing at the start but after a day or two it all falls into place.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Cloud-based project management
Pros
Since 2019, I've been relying on it's cloud-based customer data system and it's made my work much easier, as a project manager handling exports, I regularly use it to create new quotes and I appreciate the 100 GB of storage it provides.
Cons
Since it's a cloud-only system I don't exactly dislike it but I do get frustrated at times. Working with clients can become stressful when the internet connection is poor because the system depends on being online. That downtime really disrupts business and for that reason I'd love to have an option that isn't cloud-based so I can keep things moving even when connectivity is spotty.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chani
Apparel & Fashion, 1-10 employees
“convenient interface and support
Pros
With its convenient interface I've found it really easy to use and customer service answers every question I throw at them, the features are top-notch.
Cons
For me there isn't anything to complain about right now although the UI could stand to look a little more modern, it's not a real problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 500+ employees
“Cloud-based project management
Pros
Since 2019, I've been relying on it's cloud-based customer data system and it's made my work much easier, as a project manager handling exports, I regularly use it to create new quotes and I appreciate the 100 GB of storage it provides.
Cons
Since it's a cloud-only system I don't exactly dislike it but I do get frustrated at times. Working with clients can become stressful when the internet connection is poor because the system depends on being online. That downtime really disrupts business and for that reason I'd love to have an option that isn't cloud-based so I can keep things moving even when connectivity is spotty.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chani
Apparel & Fashion, 1-10 employees
“convenient interface and support
Pros
With its convenient interface I've found it really easy to use and customer service answers every question I throw at them, the features are top-notch.
Cons
For me there isn't anything to complain about right now although the UI could stand to look a little more modern, it's not a real problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ratanachai
Cosmetics, 11-50 employees
“Hardware-free cloud solution
Pros
Being cloud-based, I really like that it removes the need for hardware, I can see how it touches every department and connects critical data across the organization.
Cons
I've experienced limited support availability for companies based in Asia which has been frustrating. There are continuity problems, when our Internet briefly dropped, I was immediately logged out and lost all unsaved work. At times the app simply freezes or gets suspended with no explanation. In my view, it needs much better error handling and clearer messages.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Ratanachai
Cosmetics, 11-50 employees
“Hardware-free cloud solution
Pros
Being cloud-based, I really like that it removes the need for hardware, I can see how it touches every department and connects critical data across the organization.
Cons
I've experienced limited support availability for companies based in Asia which has been frustrating. There are continuity problems, when our Internet briefly dropped, I was immediately logged out and lost all unsaved work. At times the app simply freezes or gets suspended with no explanation. In my view, it needs much better error handling and clearer messages.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Kwame
Information Technology & Services, 1-10 employees
“Excellent UX/UI
Pros
The UX/UI is excellent and I really appreciate how easy it is to use, it cuts down on manual inputs and the modules are well woven together.
Cons
Accounting module feels quite basic but it remains adequate and meets our basic needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6