Total 701 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JH

JOON HYUK

Import & Export, 1-10 employees

5.0
August 2019

fit for offline operations

Pros

So far I can honestly say this is excellent software for running my business. Since my industry requires tracking many different fields and items and isn't limited to e-commerce platforms, our operations are mostly offline and this solution seems to fit our needs really well up to now.

Cons

As I mentioned here, I'm still a new user but it already seems far more useful than other software I've used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jami

Business Supplies & Equipment, 1-10 employees

5.0
August 2019

excellent support call experience

Pros

I had a fantastic hour-long video call where the support team was absolutely amazing. I'm seriously considering this software as a top candidate for our switch!

Cons

Payment integrations seem limited to me and I notice it mainly connects with QuickBooks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JH

JOON HYUK

Import & Export, 1-10 employees

5.0
August 2019

fit for offline operations

Pros

So far I can honestly say this is excellent software for running my business. Since my industry requires tracking many different fields and items and isn't limited to e-commerce platforms, our operations are mostly offline and this solution seems to fit our needs really well up to now.

Cons

As I mentioned here, I'm still a new user but it already seems far more useful than other software I've used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vijaykumar

Food Production, 101-500 employees

4.0
July 2019

Cloud hosting for data security

Pros

From my perspective, cloud hosting is a far better option for protecting and securing our data.

Cons

I still need to study this more before I can confidently give a well-informed opinion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

V

Vijaykumar

Food Production, 101-500 employees

4.0
July 2019

Cloud hosting for data security

Pros

From my perspective, cloud hosting is a far better option for protecting and securing our data.

Cons

I still need to study this more before I can confidently give a well-informed opinion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

M

Marcus

Staffing & Recruiting, 11-50 employees

5.0
July 2019

easy navigation & affordability

Pros

This has proven to be the best software I've used, super easy to navigate and really affordable.

Cons

To be honest, there was nothing about it that I disliked since it worked perfectly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Design, 1-10 employees

5.0
July 2019

Transparent system with QuickBooks integration

Pros

This system feels very transparent and I see that it covers every feature I'd expect from a manufacturing program, the QuickBooks integration is a real bonus.

Cons

After only a few minutes of inactivity I was logged out and lost a practice kit I had been setting up because the app doesn't save changes automatically which was frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Marcus

Staffing & Recruiting, 11-50 employees

5.0
July 2019

easy navigation & affordability

Pros

This has proven to be the best software I've used, super easy to navigate and really affordable.

Cons

To be honest, there was nothing about it that I disliked since it worked perfectly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Design, 1-10 employees

5.0
July 2019

Transparent system with QuickBooks integration

Pros

This system feels very transparent and I see that it covers every feature I'd expect from a manufacturing program, the QuickBooks integration is a real bonus.

Cons

After only a few minutes of inactivity I was logged out and lost a practice kit I had been setting up because the app doesn't save changes automatically which was frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K

Kevin

Oil & Energy, 1-10 employees

5.0
June 2019

Simple interface and responsive support

Pros

Using the interface is pretty feasible and I've found the support team excellent, they added custom fields when requested and importing from Excel works well.

Cons

One limitation I noticed is that warehouse locations can't have more than a single bin/shelf which is restrictive for our setup.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K

Kevin

Oil & Energy, 1-10 employees

5.0
June 2019

Simple interface and responsive support

Pros

Using the interface is pretty feasible and I've found the support team excellent, they added custom fields when requested and importing from Excel works well.

Cons

One limitation I noticed is that warehouse locations can't have more than a single bin/shelf which is restrictive for our setup.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

X

xiaoqian

Cosmetics, 1-10 employees

5.0
June 2019

easy navigation and perfect fit

Pros

Navigating this tool is simple and I feel it's a perfect fit for my needs.

Cons

It's not very compatible with my MacBook and I can't get a copy to work on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

paul

Mechanical or Industrial Engineering, 11-50 employees

5.0
June 2019

Simple app learning

Pros

Learning the app was feasible and I find moving around it very simple.

Cons

I feel it's still somewhat USA-centric and could do more to reach out and appeal to a worldwide user community.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

X

xiaoqian

Cosmetics, 1-10 employees

5.0
June 2019

easy navigation and perfect fit

Pros

Navigating this tool is simple and I feel it's a perfect fit for my needs.

Cons

It's not very compatible with my MacBook and I can't get a copy to work on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

paul

Mechanical or Industrial Engineering, 11-50 employees

5.0
June 2019

Simple app learning

Pros

Learning the app was feasible and I find moving around it very simple.

Cons

I feel it's still somewhat USA-centric and could do more to reach out and appeal to a worldwide user community.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Juan

Oil & Energy, 1-10 employees

5.0
June 2019

Friendly and easy interface!!

Pros

New interface is very friendly and easy on the eyes which I really appreciate.

Cons

Some of the links and buttons feel buried and I often can't find them easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hoang

Retail, 1-10 employees

4.0
June 2019

Outstanding customer support

Pros

software is backed by outstanding customer support and I'm confident it will keep improving over time.

Cons

No complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Juan

Oil & Energy, 1-10 employees

5.0
June 2019

Friendly and easy interface!!

Pros

New interface is very friendly and easy on the eyes which I really appreciate.

Cons

Some of the links and buttons feel buried and I often can't find them easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hoang

Retail, 1-10 employees

4.0
June 2019

Outstanding customer support

Pros

software is backed by outstanding customer support and I'm confident it will keep improving over time.

Cons

No complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Electrical/Electronic Manufacturing, 11-50 employees

4.0
June 2019

convenient interface & smooth reports

Pros

The interface is convenient and snappy, with strong support for editing report templates, I am really glad that it provides help like videos and chat that makes tasks easy and XLS import/export runs smoothly.

Cons

Some core CRM features are missing and I am disappointed. There isn't a proper leads, opportunities, quotations workflow or built-in emailings which forces me to rely on extra third-party tools and that feels a bit frustrating. It honestly seems like adding those pieces would be fairly simple for the team to implement.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8