ERPAG Reviews
Total 701 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars35%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
JOON HYUK
Import & Export, 1-10 employees
“fit for offline operations
Pros
So far I can honestly say this is excellent software for running my business. Since my industry requires tracking many different fields and items and isn't limited to e-commerce platforms, our operations are mostly offline and this solution seems to fit our needs really well up to now.
Cons
As I mentioned here, I'm still a new user but it already seems far more useful than other software I've used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jami
Business Supplies & Equipment, 1-10 employees
“excellent support call experience
Pros
I had a fantastic hour-long video call where the support team was absolutely amazing. I'm seriously considering this software as a top candidate for our switch!
Cons
Payment integrations seem limited to me and I notice it mainly connects with QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
JOON HYUK
Import & Export, 1-10 employees
“fit for offline operations
Pros
So far I can honestly say this is excellent software for running my business. Since my industry requires tracking many different fields and items and isn't limited to e-commerce platforms, our operations are mostly offline and this solution seems to fit our needs really well up to now.
Cons
As I mentioned here, I'm still a new user but it already seems far more useful than other software I've used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vijaykumar
Food Production, 101-500 employees
“Cloud hosting for data security
Pros
From my perspective, cloud hosting is a far better option for protecting and securing our data.
Cons
I still need to study this more before I can confidently give a well-informed opinion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Vijaykumar
Food Production, 101-500 employees
“Cloud hosting for data security
Pros
From my perspective, cloud hosting is a far better option for protecting and securing our data.
Cons
I still need to study this more before I can confidently give a well-informed opinion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Marcus
Staffing & Recruiting, 11-50 employees
“easy navigation & affordability
Pros
This has proven to be the best software I've used, super easy to navigate and really affordable.
Cons
To be honest, there was nothing about it that I disliked since it worked perfectly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Design, 1-10 employees
“Transparent system with QuickBooks integration
Pros
This system feels very transparent and I see that it covers every feature I'd expect from a manufacturing program, the QuickBooks integration is a real bonus.
Cons
After only a few minutes of inactivity I was logged out and lost a practice kit I had been setting up because the app doesn't save changes automatically which was frustrating.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Marcus
Staffing & Recruiting, 11-50 employees
“easy navigation & affordability
Pros
This has proven to be the best software I've used, super easy to navigate and really affordable.
Cons
To be honest, there was nothing about it that I disliked since it worked perfectly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Design, 1-10 employees
“Transparent system with QuickBooks integration
Pros
This system feels very transparent and I see that it covers every feature I'd expect from a manufacturing program, the QuickBooks integration is a real bonus.
Cons
After only a few minutes of inactivity I was logged out and lost a practice kit I had been setting up because the app doesn't save changes automatically which was frustrating.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kevin
Oil & Energy, 1-10 employees
“Simple interface and responsive support
Pros
Using the interface is pretty feasible and I've found the support team excellent, they added custom fields when requested and importing from Excel works well.
Cons
One limitation I noticed is that warehouse locations can't have more than a single bin/shelf which is restrictive for our setup.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Kevin
Oil & Energy, 1-10 employees
“Simple interface and responsive support
Pros
Using the interface is pretty feasible and I've found the support team excellent, they added custom fields when requested and importing from Excel works well.
Cons
One limitation I noticed is that warehouse locations can't have more than a single bin/shelf which is restrictive for our setup.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
xiaoqian
Cosmetics, 1-10 employees
“easy navigation and perfect fit
Pros
Navigating this tool is simple and I feel it's a perfect fit for my needs.
Cons
It's not very compatible with my MacBook and I can't get a copy to work on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
paul
Mechanical or Industrial Engineering, 11-50 employees
“Simple app learning
Pros
Learning the app was feasible and I find moving around it very simple.
Cons
I feel it's still somewhat USA-centric and could do more to reach out and appeal to a worldwide user community.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
xiaoqian
Cosmetics, 1-10 employees
“easy navigation and perfect fit
Pros
Navigating this tool is simple and I feel it's a perfect fit for my needs.
Cons
It's not very compatible with my MacBook and I can't get a copy to work on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
paul
Mechanical or Industrial Engineering, 11-50 employees
“Simple app learning
Pros
Learning the app was feasible and I find moving around it very simple.
Cons
I feel it's still somewhat USA-centric and could do more to reach out and appeal to a worldwide user community.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
Oil & Energy, 1-10 employees
“Friendly and easy interface!!
Pros
New interface is very friendly and easy on the eyes which I really appreciate.
Cons
Some of the links and buttons feel buried and I often can't find them easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hoang
Retail, 1-10 employees
“Outstanding customer support
Pros
software is backed by outstanding customer support and I'm confident it will keep improving over time.
Cons
No complaints.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Juan
Oil & Energy, 1-10 employees
“Friendly and easy interface!!
Pros
New interface is very friendly and easy on the eyes which I really appreciate.
Cons
Some of the links and buttons feel buried and I often can't find them easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hoang
Retail, 1-10 employees
“Outstanding customer support
Pros
software is backed by outstanding customer support and I'm confident it will keep improving over time.
Cons
No complaints.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Electrical/Electronic Manufacturing, 11-50 employees
“convenient interface & smooth reports
Pros
The interface is convenient and snappy, with strong support for editing report templates, I am really glad that it provides help like videos and chat that makes tasks easy and XLS import/export runs smoothly.
Cons
Some core CRM features are missing and I am disappointed. There isn't a proper leads, opportunities, quotations workflow or built-in emailings which forces me to rely on extra third-party tools and that feels a bit frustrating. It honestly seems like adding those pieces would be fairly simple for the team to implement.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8