ERPAG Reviews

“convenient interface & smooth reports

Pros

The interface is convenient and snappy, with strong support for editing report templates, I am really glad that it provides help like videos and chat that makes tasks easy and XLS import/export runs smoothly.

Cons

Some core CRM features are missing and I am disappointed. There isn't a proper leads, opportunities, quotations workflow or built-in emailings which forces me to rely on extra third-party tools and that feels a bit frustrating. It honestly seems like adding those pieces would be fairly simple for the team to implement.

“Large eRP capabilities at low cost

Pros

I gain the capabilities of much larger ERP systems without the steep cost and I appreciate that every package has all features enabled.

Cons

Pages are a bit slow to reload or refresh which disrupts my workflow at times. Importing warehouses during the initial setup was awkward and needed attention. Also, I couldn't fully test user setup options since more than one user account is required to try those settings properly.

“Large eRP capabilities at low cost

Pros

I gain the capabilities of much larger ERP systems without the steep cost and I appreciate that every package has all features enabled.

Cons

Pages are a bit slow to reload or refresh which disrupts my workflow at times. Importing warehouses during the initial setup was awkward and needed attention. Also, I couldn't fully test user setup options since more than one user account is required to try those settings properly.

“Gentle visual design

Pros

The color palette and visual design are gentle and comfortable which I really like.

Cons

Pricing feels like it could be improved especially when considering how many users I need to include in my plan, it ends up feeling a bit costly overall.

“Gentle visual design

Pros

The color palette and visual design are gentle and comfortable which I really like.

Cons

Pricing feels like it could be improved especially when considering how many users I need to include in my plan, it ends up feeling a bit costly overall.

“Quick pick-up for first-time eRP users

Pros

Our team picked up this tool quickly as first-time ERP users, it handles everything from manufacturing and POS to accounts receivable and purchasing and support has been excellent.

Cons

I hope that payroll functionality might be integrated in a future update.

“Quick pick-up for first-time eRP users

Pros

Our team picked up this tool quickly as first-time ERP users, it handles everything from manufacturing and POS to accounts receivable and purchasing and support has been excellent.

Cons

I hope that payroll functionality might be integrated in a future update.

“Cost-effective & easy to use

Pros

I find it feasible to use and cost-effective for small businesses.

Cons

Sometimes I struggle with understanding the data management though I picked it up quickly.

“Cost-effective & easy to use

Pros

I find it feasible to use and cost-effective for small businesses.

Cons

Sometimes I struggle with understanding the data management though I picked it up quickly.

“easy sales order tracking

Pros

Issuing sales orders and tracking customer status is easy for us with this system.

Cons

We found their customer service team to be very helpful to us.

“Crucial accounting tool

Pros

it has become a crucial tool for handling my company's accounting which I'm very thankful for.

Cons

So far I haven't run into any issues.

“easy sales order tracking

Pros

Issuing sales orders and tracking customer status is easy for us with this system.

Cons

We found their customer service team to be very helpful to us.

“Crucial accounting tool

Pros

it has become a crucial tool for handling my company's accounting which I'm very thankful for.

Cons

So far I haven't run into any issues.

“Cloud-based & well-integrated features

Pros

The software offers a ton of well-integrated features and being cloud-based makes it very cost-effective.

Cons

For me there doesn't seem to be an easy, built-in way to manage consigned items which is a bit of a drawback.

“Cloud-based & well-integrated features

Pros

The software offers a ton of well-integrated features and being cloud-based makes it very cost-effective.

Cons

For me there doesn't seem to be an easy, built-in way to manage consigned items which is a bit of a drawback.

“Time-saver with all-in-one features

Pros

Personally, I find the app's "All in One" features incredibly convenient and a real time-saver for everyday use.

Cons

I think the visual design could use some improvement and I'd appreciate it if the app allowed me to customize its look so it better fits my individual preferences.

“Time-saver with all-in-one features

Pros

Personally, I find the app's "All in One" features incredibly convenient and a real time-saver for everyday use.

Cons

I think the visual design could use some improvement and I'd appreciate it if the app allowed me to customize its look so it better fits my individual preferences.

“Strong features at a competitive price

Pros

The price is competitive and the features are excellent, I'm impressed because it really has everything I need.

Cons

For me the sales order management interface needs a bit more work, it feels a little clumsy and could use polishing.

“Strong features at a competitive price

Pros

The price is competitive and the features are excellent, I'm impressed because it really has everything I need.

Cons

For me the sales order management interface needs a bit more work, it feels a little clumsy and could use polishing.

“Accessible anywhere with cloud support

Pros

Being cloud-based makes it easily accessible which I appreciate.

Cons

What frustrates me is that it doesn't provide projected delivery times based on available staff time. In other words, as I'm handling orders the system should be able to tell me, for example, with ten people and the minutes they have left, that I'm booked on the items ordered through April 28th and if someone is out it should automatically recalculate the dates.