ERPAG Reviews

“Accessible anywhere with cloud support

Pros

Being cloud-based makes it easily accessible which I appreciate.

Cons

What frustrates me is that it doesn't provide projected delivery times based on available staff time. In other words, as I'm handling orders the system should be able to tell me, for example, with ten people and the minutes they have left, that I'm booked on the items ordered through April 28th and if someone is out it should automatically recalculate the dates.

“convenient interface with responsive support

Pros

Using it is really simple and I've found their customer support to be excellent.

Cons

The one downside I've found is that I can't schedule my work hours within the app and I'm hoping a future update will address this soon.

“convenient interface with responsive support

Pros

Using it is really simple and I've found their customer support to be excellent.

Cons

The one downside I've found is that I can't schedule my work hours within the app and I'm hoping a future update will address this soon.

“product-entry challenges!!

Pros

Bringing everything together in one setup supports a unified inventory management approach which I like.

Cons

For me there are challenges when trying to add products into the system.

“product-entry challenges!!

Pros

Bringing everything together in one setup supports a unified inventory management approach which I like.

Cons

For me there are challenges when trying to add products into the system.

“simple collaboration via Google integrations

Pros

The Google integrations work easily with our Drives and I really like how they make collaboration easier.

Cons

Manual is unclear when it comes to initial setup and especially when we handle orders that include weighted items.

“simple collaboration via Google integrations

Pros

The Google integrations work easily with our Drives and I really like how they make collaboration easier.

Cons

Manual is unclear when it comes to initial setup and especially when we handle orders that include weighted items.

“Comprehensive system with attentive service

Pros

Everything's included and I get amazing customer service.

Cons

No complaints, seriously, none. Most apps tack on in-app purchases so I'm thrilled this bundles everything into a single offering.

“Comprehensive system with attentive service

Pros

Everything's included and I get amazing customer service.

Cons

No complaints, seriously, none. Most apps tack on in-app purchases so I'm thrilled this bundles everything into a single offering.

“Single-user ledger limitation

Pros

feasible setup combined with a great, comprehensive accounting framework is something I genuinely appreciate.

Cons

However I find that ledger entries can only be done online and the system supports just a single user login.

“Single-user ledger limitation

Pros

feasible setup combined with a great, comprehensive accounting framework is something I genuinely appreciate.

Cons

However I find that ledger entries can only be done online and the system supports just a single user login.

“Well-organized with complex BOM handling

Pros

This software is extremely well organized and I've found it handles very complex BOM structures without issue, the development team is genuinely helpful.

Cons

Considering what I paid, I think it's excellent value.

“Well-organized with complex BOM handling

Pros

This software is extremely well organized and I've found it handles very complex BOM structures without issue, the development team is genuinely helpful.

Cons

Considering what I paid, I think it's excellent value.

“User-friendly design with excellent assistance

Pros

I'm finding it very easy to use and the support is incredible.

Cons

No drawbacks. I've found nothing that cannot be adjusted

“Quick and helpful customer support

Pros

Customer service responds quickly and provides excellent support and I really appreciate how user-friendly the system is.

Cons

I wish the mobile app were improved since in today's fast-paced world having a great mobile option is essential.

“User-friendly design with excellent assistance

Pros

I'm finding it very easy to use and the support is incredible.

Cons

No drawbacks. I've found nothing that cannot be adjusted

“Quick and helpful customer support

Pros

Customer service responds quickly and provides excellent support and I really appreciate how user-friendly the system is.

Cons

I wish the mobile app were improved since in today's fast-paced world having a great mobile option is essential.

“Connected systems with smooth navigation

Pros

The interface is feasible and easy to use and it enables us to connect with different systems so I can keep track of all our orders.

Cons

There's no way to search the notes attached to orders and that really bothers me because a lot of our order details end up in those notes, without the ability to search them, we can't locate specific orders when we need them.

“Connected systems with smooth navigation

Pros

The interface is feasible and easy to use and it enables us to connect with different systems so I can keep track of all our orders.

Cons

There's no way to search the notes attached to orders and that really bothers me because a lot of our order details end up in those notes, without the ability to search them, we can't locate specific orders when we need them.

“Practical production & inventory management

Pros

Production planning and inventory management features really stand out for me, offering practical, user-friendly tools that even very small businesses can confidently adopt.

Cons

I wish I could get direct access to the underlying database so I could run detailed reports and import or export data more freely.