Total 701 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

C

Cassondra

Not Specified, 1-10 employees

4.0
July 2018

Helpful reporting tools, easy to start

Pros

The reporting tools are very helpful and as an all-in-one program, I needed no training to get started.

Cons

Navigating the software takes a little time to get used to and I'd love to see a larger app integration platform similar to Zapier.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

L

Ladi

Education Management, 1-10 employees

4.0
July 2018

Nested BOMs simplify complex production

Pros

Nested BOM structures and support for complex manufacturing scenarios stand out and I find them very useful for my production needs.

Cons

Better documentation would really help me especially if it walked through a real-world deployment example with a clear process flow rather than only sample data.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

L

Ladi

Education Management, 1-10 employees

4.0
July 2018

Nested BOMs simplify complex production

Pros

Nested BOM structures and support for complex manufacturing scenarios stand out and I find them very useful for my production needs.

Cons

Better documentation would really help me especially if it walked through a real-world deployment example with a clear process flow rather than only sample data.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, N/A employees

4.0
July 2018

Modular design aids end-to-end manufacturing

Pros

I'm impressed by how thoughtfully this tool handles end-to-end manufacturing without overcomplicating things. The modular design and detailed modeling of work operations benefit my company greatly.

Cons

Order-picking could be much more efficient for me if the platform allowed optimization directly against a shelf-location floor plan instead of only generating a packing list.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, N/A employees

4.0
July 2018

Modular design aids end-to-end manufacturing

Pros

I'm impressed by how thoughtfully this tool handles end-to-end manufacturing without overcomplicating things. The modular design and detailed modeling of work operations benefit my company greatly.

Cons

Order-picking could be much more efficient for me if the platform allowed optimization directly against a shelf-location floor plan instead of only generating a packing list.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

H

Hannah

Industrial Automation, 11-50 employees

5.0
June 2018

User-friendly interface at a fair cost

Pros

The interface is user-friendly and feasible and I think the cost is reasonable. Since I'm new to this, I'll continue monitoring its performance as we go.

Cons

Reaching a real support agent can be difficult and I sometimes wish I could speak directly with someone instead of relying mostly on email replies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H

Hannah

Industrial Automation, 11-50 employees

5.0
June 2018

User-friendly interface at a fair cost

Pros

The interface is user-friendly and feasible and I think the cost is reasonable. Since I'm new to this, I'll continue monitoring its performance as we go.

Cons

Reaching a real support agent can be difficult and I sometimes wish I could speak directly with someone instead of relying mostly on email replies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

James

Wholesale, 1-10 employees

4.0
June 2018

Concerns about integrations and data reliance

Pros

Functions are separated by department which I appreciate and navigation feels linear and convenient. I also value the strong level of support offered during this early evaluation stage.

Cons

A few concerns come to mind particularly the reliance on Excel as a primary data source and I'm also unsure how smoothly it will integrate later with QuickBooks, barcode scanners and shipping platforms.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

J

James

Wholesale, 1-10 employees

4.0
June 2018

Concerns about integrations and data reliance

Pros

Functions are separated by department which I appreciate and navigation feels linear and convenient. I also value the strong level of support offered during this early evaluation stage.

Cons

A few concerns come to mind particularly the reliance on Excel as a primary data source and I'm also unsure how smoothly it will integrate later with QuickBooks, barcode scanners and shipping platforms.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

E

Erik

Not Specified, N/A employees

5.0
June 2018

simple e-commerce, POS and support

Pros

Integration with our e-commerce platform is simple, customer support responds quickly and the POS functionality and vast array of tools make me genuinely excited to continue using this tool.

Cons

An offline mode would be extremely helpful for me during internet outages and I'm also disappointed that warehouses are limited to a single country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

E

Erik

Not Specified, N/A employees

5.0
June 2018

simple e-commerce, POS and support

Pros

Integration with our e-commerce platform is simple, customer support responds quickly and the POS functionality and vast array of tools make me genuinely excited to continue using this tool.

Cons

An offline mode would be extremely helpful for me during internet outages and I'm also disappointed that warehouses are limited to a single country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Steve

Not Specified, N/A employees

5.0
June 2018

feasible operation, quick support

Pros

Even though I'm still getting the hang of it, I can already see it's going to be feasible to operate. I downloaded some sample inventory without any issues. Their customer support responds very quickly.

Cons

So far I haven't found any real negatives though I believe it would be even better if it included a dedicated aircraft-maintenance module tailored for Canada.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steve

Not Specified, N/A employees

5.0
June 2018

feasible operation, quick support

Pros

Even though I'm still getting the hang of it, I can already see it's going to be feasible to operate. I downloaded some sample inventory without any issues. Their customer support responds very quickly.

Cons

So far I haven't found any real negatives though I believe it would be even better if it included a dedicated aircraft-maintenance module tailored for Canada.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

RICHARD

Not Specified, N/A employees

4.0
June 2018

Cloud-based flexibility is a major plus

Pros

Being cloud-based is something I really appreciate because it gives me flexibility about where I can work and honestly I believe the cloud is the future.

Cons

Not being able to adjust certain settings quickly frustrates me because sometimes I need to make immediate changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

R

RICHARD

Not Specified, N/A employees

4.0
June 2018

Cloud-based flexibility is a major plus

Pros

Being cloud-based is something I really appreciate because it gives me flexibility about where I can work and honestly I believe the cloud is the future.

Cons

Not being able to adjust certain settings quickly frustrates me because sometimes I need to make immediate changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

D

Dan

Not Specified, N/A employees

5.0
June 2018

Simplified production tracking and packaging

Pros

For me production has become much simpler, I can easily track raw materials, create bills and pack finished products and maintain a very professional appearance throughout. I also notice they keep improving the product.

Cons

Learning the system takes time for me as with most ERPs and I also notice the interface can feel clunky while entering BOMs requires a lot of manual effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Dan

Not Specified, N/A employees

5.0
June 2018

Simplified production tracking and packaging

Pros

For me production has become much simpler, I can easily track raw materials, create bills and pack finished products and maintain a very professional appearance throughout. I also notice they keep improving the product.

Cons

Learning the system takes time for me as with most ERPs and I also notice the interface can feel clunky while entering BOMs requires a lot of manual effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

W

Wayne

Not Specified, N/A employees

3.0
May 2018

Template editing feels restrictive

Pros

I find the simplest thing for me is how effortless it is to bring in data I already have. Uploading spreadsheets is fantastic and the option to copy and paste really saves my day. Often I don't need an entire sheet so being able to paste selected rows directly is incredibly convenient and makes my workflow much smoother.

Cons

Template editing feels restrictive to me and I would prefer drag-and-drop controls so I could resize, rearrange and position information blocks more freely.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

W

Wayne

Not Specified, N/A employees

3.0
May 2018

Template editing feels restrictive

Pros

I find the simplest thing for me is how effortless it is to bring in data I already have. Uploading spreadsheets is fantastic and the option to copy and paste really saves my day. Often I don't need an entire sheet so being able to paste selected rows directly is incredibly convenient and makes my workflow much smoother.

Cons

Template editing feels restrictive to me and I would prefer drag-and-drop controls so I could resize, rearrange and position information blocks more freely.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

S

Stephen

Alternative Medicine, 1-10 employees

5.0
May 2018

Covers nearly all business needs in one app

Pros

Honestly it's hard to find anything I dislike about this, it's exactly what my company needed, a single app that covers all of our business management needs in one place!

Cons

No complaints, this app is fantastic and I'm eager for our team to start using every single feature to its fullest potential!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10