Total 701 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S

Stephen

Alternative Medicine, 1-10 employees

5.0
May 2018

Covers nearly all business needs in one app

Pros

Honestly it's hard to find anything I dislike about this, it's exactly what my company needed, a single app that covers all of our business management needs in one place!

Cons

No complaints, this app is fantastic and I'm eager for our team to start using every single feature to its fullest potential!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S

Steven

Medical Devices, 1-10 employees

5.0
May 2018

Supports QuickBooks import, almost complete coverage

Pros

For my company this covers almost everything we require. I do expect we'll keep using an accounting package like QuickBooks yet the good part is I can still bring that data into this system easily.

Cons

At the beginning it felt somewhat overwhelming to navigate but it's actually well-structured and doesn't take long to learn, I'm still getting the hang of it myself.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

9

S

Steven

Medical Devices, 1-10 employees

5.0
May 2018

Supports QuickBooks import, almost complete coverage

Pros

For my company this covers almost everything we require. I do expect we'll keep using an accounting package like QuickBooks yet the good part is I can still bring that data into this system easily.

Cons

At the beginning it felt somewhat overwhelming to navigate but it's actually well-structured and doesn't take long to learn, I'm still getting the hang of it myself.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

9

C

Carol

Not Specified, N/A employees

4.0
April 2018

Academy resources and quick help are handy

Pros

The academy resources and being able to set up my own invoice is handy and I love that I can get immediate help from the team whenever I have questions.

Cons

Setting up invoices has been a bit tricky for us especially when trying to upload our logo and since we're based in Canada, we're unsure how to configure the taxes we need to charge or where to enter them in the system.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

C

Carol

Not Specified, N/A employees

4.0
April 2018

Academy resources and quick help are handy

Pros

The academy resources and being able to set up my own invoice is handy and I love that I can get immediate help from the team whenever I have questions.

Cons

Setting up invoices has been a bit tricky for us especially when trying to upload our logo and since we're based in Canada, we're unsure how to configure the taxes we need to charge or where to enter them in the system.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

R

rodrigo

Not Specified, N/A employees

4.0
April 2018

Flexible tools allow deep customization

Pros

At my company I really appreciate how flexible the software tools are that we use. I find they offer deep customization, strong control and improved management as we pursue full optimization. Almost every part is adjustable and can be changed on the fly to meet shifting needs. Whenever a modification is required I'm able to integrate it without having to funnel significant budgets into external solutions which keeps things efficient and under our control.

Cons

Rolling out an ERP system isn't something you accomplish in a few days, I've learned it's a complex process that demands constant attention and careful ongoing maintenance. We also have to keep our templates updated to reflect how the ERP collects, analyzes and manages data, otherwise the system won't work as intended. If I let that slip or fail to continuously tune how we leverage the ERP's capabilities, things can quickly spiral out of control before you know it. Regular audits and proactive updates are essential and if you neglect them you'll end up missing insights, creating data inconsistencies and suffering operational chaos that takes far more effort to fix than it would be to maintain properly in the first place.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

R

Raymond

Wholesale, 1-10 employees

5.0
April 2018

ERP functionality at a reasonable price

Pros

I've found that it covers most of the areas an ERP system requires and the price is quite reasonable. In my view it's a good fit compared to other ERP solutions at the same level.

Cons

When using it, I ran into the requirement to dispatch items before I could raise an invoice which is awkward when I need to create pre-orders sometimes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

rodrigo

Not Specified, N/A employees

4.0
April 2018

Flexible tools allow deep customization

Pros

At my company I really appreciate how flexible the software tools are that we use. I find they offer deep customization, strong control and improved management as we pursue full optimization. Almost every part is adjustable and can be changed on the fly to meet shifting needs. Whenever a modification is required I'm able to integrate it without having to funnel significant budgets into external solutions which keeps things efficient and under our control.

Cons

Rolling out an ERP system isn't something you accomplish in a few days, I've learned it's a complex process that demands constant attention and careful ongoing maintenance. We also have to keep our templates updated to reflect how the ERP collects, analyzes and manages data, otherwise the system won't work as intended. If I let that slip or fail to continuously tune how we leverage the ERP's capabilities, things can quickly spiral out of control before you know it. Regular audits and proactive updates are essential and if you neglect them you'll end up missing insights, creating data inconsistencies and suffering operational chaos that takes far more effort to fix than it would be to maintain properly in the first place.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

R

Raymond

Wholesale, 1-10 employees

5.0
April 2018

ERP functionality at a reasonable price

Pros

I've found that it covers most of the areas an ERP system requires and the price is quite reasonable. In my view it's a good fit compared to other ERP solutions at the same level.

Cons

When using it, I ran into the requirement to dispatch items before I could raise an invoice which is awkward when I need to create pre-orders sometimes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Charles

Market Research, N/A employees

5.0
April 2018

Best software experience and great integration

Pros

Honestly this is the best software I've ever downloaded, the integration is incredible and I want to stay in the loop about any future updates they release.

Cons

No complaints, it's excellent and I'll gladly recommend it to anyone running a business who needs reliable tools for daily operations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charles

Market Research, N/A employees

5.0
April 2018

Best software experience and great integration

Pros

Honestly this is the best software I've ever downloaded, the integration is incredible and I want to stay in the loop about any future updates they release.

Cons

No complaints, it's excellent and I'll gladly recommend it to anyone running a business who needs reliable tools for daily operations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

TONY

Pharmaceuticals, 11-50 employees

5.0
April 2018

Comprehensive features with dependable performance

Pros

What I appreciate most about this software are its comprehensive features and dependable functionality, it's been very helpful. I'm truly thankful for this solution, thank you so much for developing it.

Cons

However I really like this software after using it but I'm still worried about the current pricing since we come from a developing country and the cost feels high for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

TONY

Pharmaceuticals, 11-50 employees

5.0
April 2018

Comprehensive features with dependable performance

Pros

What I appreciate most about this software are its comprehensive features and dependable functionality, it's been very helpful. I'm truly thankful for this solution, thank you so much for developing it.

Cons

However I really like this software after using it but I'm still worried about the current pricing since we come from a developing country and the cost feels high for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Li

Not Specified, N/A employees

4.0
April 2018

Unified workflow with clear BOM hierarchy

Pros

The platform is incredibly feasible to set up and navigate, offering a unified workflow from capturing customer leads through to purchase order handling. I really like the BOM hierarchy because it helps me track several of our more complex products.

Cons

Customization options feel pretty restricted for us. Since the software is primarily geared toward manufacturing, I wish there were a few small configurable settings we could change to align the system more closely with our business processes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

L

Li

Not Specified, N/A employees

4.0
April 2018

Unified workflow with clear BOM hierarchy

Pros

The platform is incredibly feasible to set up and navigate, offering a unified workflow from capturing customer leads through to purchase order handling. I really like the BOM hierarchy because it helps me track several of our more complex products.

Cons

Customization options feel pretty restricted for us. Since the software is primarily geared toward manufacturing, I wish there were a few small configurable settings we could change to align the system more closely with our business processes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

B

Brandon

Not Specified, 11-50 employees

5.0
April 2018

Efficient inventory management

Pros

Running my business feels much more efficient with this system, allowing me to keep inventory minimal. I don't have to stock large quantities since I can move products quickly and efficiently.

Cons

Setting it up was a total nightmare for me although I suppose that was to be expected, the support team ended up being really helpful. In the end, I found it simpler to use than most other platforms that handle the same functions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B

Brandon

Not Specified, 11-50 employees

5.0
April 2018

Efficient inventory management

Pros

Running my business feels much more efficient with this system, allowing me to keep inventory minimal. I don't have to stock large quantities since I can move products quickly and efficiently.

Cons

Setting it up was a total nightmare for me although I suppose that was to be expected, the support team ended up being really helpful. In the end, I found it simpler to use than most other platforms that handle the same functions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

O

Olexa

Not Specified, N/A employees

5.0
March 2018

Strong app functionality with consistent updates

Pros

App functionality impresses me and it serves small and medium businesses very well. The developers keep it updated promptly and consistently.

Cons

There's no Ukrainian localization available which bothered me, I was hoping they'd add a language pack and also adapt the software specifically for our country.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

10

Functionality

8

O

Olexa

Not Specified, N/A employees

5.0
March 2018

Strong app functionality with consistent updates

Pros

App functionality impresses me and it serves small and medium businesses very well. The developers keep it updated promptly and consistently.

Cons

There's no Ukrainian localization available which bothered me, I was hoping they'd add a language pack and also adapt the software specifically for our country.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

10

Functionality

8

S

Saeed

Medical Devices, 1-10 employees

4.0
March 2018

Modern interface with strong visibility

Pros

Visibility, notifications and ease of use stand out and I really like the modern interface. The product label option is excellent and the QR feature feels unique to this ERP.

Cons

I couldn't get the emailing to work for me, the setup was complicated and the plan doesn't offer an annual option like other competitive ERPs do

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6