ERPAG Reviews
Total 701 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars35%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Saeed
Medical Devices, 1-10 employees
“Modern interface with strong visibility
Pros
Visibility, notifications and ease of use stand out and I really like the modern interface. The product label option is excellent and the QR feature feels unique to this ERP.
Cons
I couldn't get the emailing to work for me, the setup was complicated and the plan doesn't offer an annual option like other competitive ERPs do
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Ashley
Entertainment, N/A employees
“feasible navigation and helpful support
Pros
Navigation and operation are feasible and online support is outstanding. I appreciated the helper assigned to me, she guided me through integrations step by step, providing documents and boosting my confidence.
Cons
There's definitely room to improve the email templates. I would appreciate having pre-filled, customizable text specifically for purchase orders so I can send them out immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Entertainment, N/A employees
“feasible navigation and helpful support
Pros
Navigation and operation are feasible and online support is outstanding. I appreciated the helper assigned to me, she guided me through integrations step by step, providing documents and boosting my confidence.
Cons
There's definitely room to improve the email templates. I would appreciate having pre-filled, customizable text specifically for purchase orders so I can send them out immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thelesha
Not Specified, N/A employees
“Reasonable price with clear, KPI-focused interface
Pros
For my small business, the price is reasonable and the clean interface highlights KPIs like margins and top customers. It replaced my Excel dashboard, feels slick and responsive and the guided prompts make pricing and distribution operations convenient.
Cons
There was a noticeable learning curve particularly around handling manual journals because the system doesn't automatically post expenses unless you create a purchase order. That said the experience pushed me to pick up some accounting knowledge which turned out to be beneficial, after all, I believe every business owner should understand basic accounting truly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Thelesha
Not Specified, N/A employees
“Reasonable price with clear, KPI-focused interface
Pros
For my small business, the price is reasonable and the clean interface highlights KPIs like margins and top customers. It replaced my Excel dashboard, feels slick and responsive and the guided prompts make pricing and distribution operations convenient.
Cons
There was a noticeable learning curve particularly around handling manual journals because the system doesn't automatically post expenses unless you create a purchase order. That said the experience pushed me to pick up some accounting knowledge which turned out to be beneficial, after all, I believe every business owner should understand basic accounting truly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Amberlee
Retail, 101-500 employees
“Mobile/desktop login limits and upload could improve
Pros
Setup was easy and I was able to tailor the system to my business needs. Overall I'm very pleased with the software.
Cons
Can't be signed into both the mobile app and the desktop version at the same time which is inconvenient. I would also have liked to see a simpler, more feasible upload feature.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8
Jay
Not Specified, 1-10 employees
“convenient interface for manufacturing and sales
Pros
The interface is convenient and easy to navigate, with a clean layout and a surprisingly comprehensive set of tools. I feel it includes everything needed for manufacturing and sales workflows.
Cons
One concern I have is that it's cloud-only so if the provider's service goes down there's no option to host locally and keep operating the software during an outage.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Amberlee
Retail, 101-500 employees
“Mobile/desktop login limits and upload could improve
Pros
Setup was easy and I was able to tailor the system to my business needs. Overall I'm very pleased with the software.
Cons
Can't be signed into both the mobile app and the desktop version at the same time which is inconvenient. I would also have liked to see a simpler, more feasible upload feature.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8
Jay
Not Specified, 1-10 employees
“convenient interface for manufacturing and sales
Pros
The interface is convenient and easy to navigate, with a clean layout and a surprisingly comprehensive set of tools. I feel it includes everything needed for manufacturing and sales workflows.
Cons
One concern I have is that it's cloud-only so if the provider's service goes down there's no option to host locally and keep operating the software during an outage.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Tim
Not Specified, N/A employees
“Excellent support and logical templates
Pros
Support has been outstanding and consistently helpful. Design templates are arranged logically and the overall functionality flows naturally for me.
Cons
Having only used this for a relatively short period, I still need more experience to discover what could annoy me or become an actual problem. I raised one specific area for improvement and was reassured that the team is already addressing it and up to now they haven't broken any promises they've made.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Tim
Not Specified, N/A employees
“Excellent support and logical templates
Pros
Support has been outstanding and consistently helpful. Design templates are arranged logically and the overall functionality flows naturally for me.
Cons
Having only used this for a relatively short period, I still need more experience to discover what could annoy me or become an actual problem. I raised one specific area for improvement and was reassured that the team is already addressing it and up to now they haven't broken any promises they've made.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Kuang li
Apparel & Fashion, 11-50 employees
“Cloud setup, great value for small businesses
Pros
Being cloud-based, the setup offers excellent value for money. I find it a professional and worthwhile ERP solution for a small business.
Cons
Connectivity and load speed could be better in my experience and I also notice the invoice template doesn't run very smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kuang li
Apparel & Fashion, 11-50 employees
“Cloud setup, great value for small businesses
Pros
Being cloud-based, the setup offers excellent value for money. I find it a professional and worthwhile ERP solution for a small business.
Cons
Connectivity and load speed could be better in my experience and I also notice the invoice template doesn't run very smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, N/A employees
“Covers essential and advanced trading features
Pros
All the basic and several advanced features are included making it a good fit for my operations in Taiwan and Europe. For our trading company, it covers everything we need.
Cons
Invoice and credit note templates often give me trouble because they don't function reliably and I believe connection speed would improve if servers were located closer to my region.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
“Covers essential and advanced trading features
Pros
All the basic and several advanced features are included making it a good fit for my operations in Taiwan and Europe. For our trading company, it covers everything we need.
Cons
Invoice and credit note templates often give me trouble because they don't function reliably and I believe connection speed would improve if servers were located closer to my region.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Hugh
Not Specified, N/A employees
“Impressive SaaS design over older ERP systems
Pros
The SaaS-based architecture impresses me especially compared to earlier-generation on-prem ERP vendors that miss the mark with cloud-style offerings.
Cons
My main focus right now is validating whether the platform can handle the expected volume and scale as its roadmap develops.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Yang
Electrical/Electronic Manufacturing, 101-500 employees
“Thorough features with responsive team support
Pros
I've discovered many useful features and thorough functionality. After evaluating other cloud ERP solutions, I found it satisfies my requirements, with excellent support from the team.
Cons
Two reports are especially important for me, open sales orders and open purchase orders and I hope the system will eventually provide them so I can manage inventory more effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hugh
Not Specified, N/A employees
“Impressive SaaS design over older ERP systems
Pros
The SaaS-based architecture impresses me especially compared to earlier-generation on-prem ERP vendors that miss the mark with cloud-style offerings.
Cons
My main focus right now is validating whether the platform can handle the expected volume and scale as its roadmap develops.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Yang
Electrical/Electronic Manufacturing, 101-500 employees
“Thorough features with responsive team support
Pros
I've discovered many useful features and thorough functionality. After evaluating other cloud ERP solutions, I found it satisfies my requirements, with excellent support from the team.
Cons
Two reports are especially important for me, open sales orders and open purchase orders and I hope the system will eventually provide them so I can manage inventory more effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Nesvetov
Financial Services, 500+ employees
“Accessible anywhere with great layout
Pros
Being able to use it anywhere, anytime is really convenient. I like the thoughtfully designed interface, great layout and wide range of features.
Cons
Ukrainian localization is something I would really like to see added and I also feel the cost is quite high for individual users while the financial and analytics sections could be expanded.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8