Total 701 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

C

Chris

Information Technology & Services, 1-10 employees

5.0
September 2017

Excellent tutorials and resources

Pros

The tutorials and resources are excellent, they provide very detailed inventory information and walk me through the entire sales cycle from sales orders to picking, packing and payments.

Cons

One thing I wish it offered is images in Sales Quotes, the quotes themselves work well but they don't let me include a picture of the item or at least I haven't figured out how to add one yet.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

C

chevrel

Architecture & Planning, 11-50 employees

4.0
August 2017

Low-cost for growth

Pros

As a small company looking to grow, I really value that it's low-cost, at this stage we need an affordable system to keep advancing our development.

Cons

There aren't enough options to add custom fields on various pages, for example, I wanted to insert a field that doesn't exist on the customer page but the system won't allow it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

C

chevrel

Architecture & Planning, 11-50 employees

4.0
August 2017

Low-cost for growth

Pros

As a small company looking to grow, I really value that it's low-cost, at this stage we need an affordable system to keep advancing our development.

Cons

There aren't enough options to add custom fields on various pages, for example, I wanted to insert a field that doesn't exist on the customer page but the system won't allow it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

S

Smit

Not Specified, N/A employees

3.0
August 2017

Difficult setup and imports

Pros

The app offers many features that help me keep our warehouse operations running reliably and smoothly.

Cons

For me adapting to the system was difficult and features like Excel and Google Drive imports often failed.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

S

Smit

Not Specified, N/A employees

3.0
August 2017

Difficult setup and imports

Pros

The app offers many features that help me keep our warehouse operations running reliably and smoothly.

Cons

For me adapting to the system was difficult and features like Excel and Google Drive imports often failed.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

H

Hung

Retail, 1-10 employees

5.0
August 2017

Sales and manufacturing efficiency

Pros

I use the sales module as a makeshift CRM and I appreciate how easy it is to look up sales records after shipments go out. The sales reports let me filter various sales data which makes analyzing trends feasible. The manufacturing side is impressively great, once I set up assemblies it can automatically deduct raw materials making shop-floor management much simpler. it has saved me a lot of time so I recommend it for small to medium-sized businesses.

Cons

As our online orders increase, I find it frustrating that there's no API or Excel order-upload feature. When the number of orders climbs, we need to batch-import customer and order details and without an easy import option that process eats up a lot of time. For merchants doing web sales, having APIs to link their own sites would make operations much more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hung

Retail, 1-10 employees

5.0
August 2017

Sales and manufacturing efficiency

Pros

I use the sales module as a makeshift CRM and I appreciate how easy it is to look up sales records after shipments go out. The sales reports let me filter various sales data which makes analyzing trends feasible. The manufacturing side is impressively great, once I set up assemblies it can automatically deduct raw materials making shop-floor management much simpler. it has saved me a lot of time so I recommend it for small to medium-sized businesses.

Cons

As our online orders increase, I find it frustrating that there's no API or Excel order-upload feature. When the number of orders climbs, we need to batch-import customer and order details and without an easy import option that process eats up a lot of time. For merchants doing web sales, having APIs to link their own sites would make operations much more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Ghislen

Design, 11-50 employees

4.0
August 2017

Spanish-language support

Pros

Spanish-language support is available whenever I need it.

Cons

From a single dashboard I can view the company's financial behavior at a glance, it tracks every movement, allows me to export periodic company summaries and keeps all our information centralized online.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

G

Ghislen

Design, 11-50 employees

4.0
August 2017

Spanish-language support

Pros

Spanish-language support is available whenever I need it.

Cons

From a single dashboard I can view the company's financial behavior at a glance, it tracks every movement, allows me to export periodic company summaries and keeps all our information centralized online.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

G

Gabriel

Retail, 11-50 employees

5.0
August 2017

Integrated accounting workflow

Pros

processes are completely integrated with accounting making implementation simple and easy to use. The platform gets regular updates and I feel confident in my knowledge of the tool.

Cons

It would be great to have dedicated test environments for every client, I also want stronger multi-currency capabilities and built-in accounting budget features to manage finances better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

G

Gabriel

Retail, 11-50 employees

5.0
August 2017

Integrated accounting workflow

Pros

processes are completely integrated with accounting making implementation simple and easy to use. The platform gets regular updates and I feel confident in my knowledge of the tool.

Cons

It would be great to have dedicated test environments for every client, I also want stronger multi-currency capabilities and built-in accounting budget features to manage finances better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Sandra

Food Production, 11-50 employees

5.0
August 2017

Dynamic interface with learning curve

Pros

Interface feels very dynamic and setup wasn't overly complicated though I did need to learn and understand some specific terminology used by the developers.

Cons

Although they provide video tutorials, I noticed they cover each task individually rather than walking me through the steps in the order required to accomplish end-to-end workflows.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Sandra

Food Production, 11-50 employees

5.0
August 2017

Dynamic interface with learning curve

Pros

Interface feels very dynamic and setup wasn't overly complicated though I did need to learn and understand some specific terminology used by the developers.

Cons

Although they provide video tutorials, I noticed they cover each task individually rather than walking me through the steps in the order required to accomplish end-to-end workflows.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P

Peerapas

Mental Health Care, 11-50 employees

5.0
July 2017

Comprehensive ERP coverage

Pros

It covers all ERP activities and has a dashboard that's easy to understand, it even automatically calculates costs and handles them for me.

Cons

When I tried to switch from working in Excel, I wanted to use this instead but it's noticeably slower and the data rules feel too limited, for example, I couldn't rename a column.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P

Peerapas

Mental Health Care, 11-50 employees

5.0
July 2017

Comprehensive ERP coverage

Pros

It covers all ERP activities and has a dashboard that's easy to understand, it even automatically calculates costs and handles them for me.

Cons

When I tried to switch from working in Excel, I wanted to use this instead but it's noticeably slower and the data rules feel too limited, for example, I couldn't rename a column.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

christopher

Nonprofit Organization Management, 1-10 employees

5.0
July 2017

Clean and organized interface

Pros

The interface looks clean and well organized, bringing everything I was searching for into one app so using it couldn't have been any simpler.

Cons

The price feels a bit steep to me. There's nothing else quite like this available on the market but I would appreciate a longer trial period to be sure before committing.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

C

christopher

Nonprofit Organization Management, 1-10 employees

5.0
July 2017

Clean and organized interface

Pros

The interface looks clean and well organized, bringing everything I was searching for into one app so using it couldn't have been any simpler.

Cons

The price feels a bit steep to me. There's nothing else quite like this available on the market but I would appreciate a longer trial period to be sure before committing.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

S

Stephen

Not Specified, N/A employees

5.0
July 2017

Flexible and visually appealing

Pros

I appreciate the app's great functionality and flexibility, plus its vibrant, colorful visuals and the smooth way it lets me move from one option to the next.

Cons

I can't think of anything negative

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephen

Not Specified, N/A employees

5.0
July 2017

Flexible and visually appealing

Pros

I appreciate the app's great functionality and flexibility, plus its vibrant, colorful visuals and the smooth way it lets me move from one option to the next.

Cons

I can't think of anything negative

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Wilson

Computer & Network Security, 1-10 employees

5.0
July 2017

convenient daily operations

Pros

For my shop, the clean design and convenient layout make daily operations really simple and I find it an excellent overall solution.

Cons

Considering what it delivers, the price feels a bit high even though the program itself is very good. I actually came across alternatives that handled most, if not all, of the same tasks for about half the cost and some even offered a downloadable desktop version bundled in.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10