ERPAG Reviews

“convenient daily operations

Pros

For my shop, the clean design and convenient layout make daily operations really simple and I find it an excellent overall solution.

Cons

Considering what it delivers, the price feels a bit high even though the program itself is very good. I actually came across alternatives that handled most, if not all, of the same tasks for about half the cost and some even offered a downloadable desktop version bundled in.

“Exploring all features

Pros

I'm going to try out every feature now and go through each system function one at a time, honestly, I can't wait to dig deeper into all the little details.

Cons

No complaints.

“Exploring all features

Pros

I'm going to try out every feature now and go through each system function one at a time, honestly, I can't wait to dig deeper into all the little details.

Cons

No complaints.

“All-in-one app solution

Pros

What I appreciate is having everything bundled into a single app, it replaces many other programs I used before. I'll continue testing the software over the next few days to evaluate whether it's suitable for deployment.

Cons

It doesn't support Arabic particularly for receipts which is a mandatory government requirement. I'll keep using the program for a few more days to determine whether it can be deployed.

“All-in-one app solution

Pros

What I appreciate is having everything bundled into a single app, it replaces many other programs I used before. I'll continue testing the software over the next few days to evaluate whether it's suitable for deployment.

Cons

It doesn't support Arabic particularly for receipts which is a mandatory government requirement. I'll keep using the program for a few more days to determine whether it can be deployed.

“Unfinished features and issues

Pros

It took me only about an hour to get the hang of how the software operates. That makes it much easier for me to onboard new staff quickly compared with heavy-duty systems such as SAP or Oracle.

Cons

There's still a lot left unfinished with the system. For starters, the address fields in various forms don't adhere to US address conventions, I actually reported a concrete example via the chat room. It also seems like the developers are tweaking things almost every day, in my opinion they should freeze a release at some point and then issue a new revision later containing congreatated, well-tested updates rather than changing things continuously. Another tough point is the lack of flexible templates for quotations and invoicing. I couldn't find a quotation template that allows me to present tiered pricing to a customer, the template I tried simply adds those tiers together and displays a single summed amount at the bottom which is misleading and doesn't meet my needs. These issues make the product feel unfinished and sometimes frustrating to use.

“Unfinished features and issues

Pros

It took me only about an hour to get the hang of how the software operates. That makes it much easier for me to onboard new staff quickly compared with heavy-duty systems such as SAP or Oracle.

Cons

There's still a lot left unfinished with the system. For starters, the address fields in various forms don't adhere to US address conventions, I actually reported a concrete example via the chat room. It also seems like the developers are tweaking things almost every day, in my opinion they should freeze a release at some point and then issue a new revision later containing congreatated, well-tested updates rather than changing things continuously. Another tough point is the lack of flexible templates for quotations and invoicing. I couldn't find a quotation template that allows me to present tiered pricing to a customer, the template I tried simply adds those tiers together and displays a single summed amount at the bottom which is misleading and doesn't meet my needs. These issues make the product feel unfinished and sometimes frustrating to use.

“Simple software experience

Pros

I really appreciate how simple the software is, I enjoy the settings feature, reporting, the dashboard and inventory management.

Cons

Unfortunately, I couldn't get all the features translated into French, only parts of the interface were translated, not the entire functionality, can you help with that?

“Simple software experience

Pros

I really appreciate how simple the software is, I enjoy the settings feature, reporting, the dashboard and inventory management.

Cons

Unfortunately, I couldn't get all the features translated into French, only parts of the interface were translated, not the entire functionality, can you help with that?

“ERP evaluation in progress

Pros

We think it's a nice ERP system, we're going to run it for additional days to better understand how it could be beneficial to our operations.

Cons

We've noticed quite a lot of issues.

“ERP evaluation in progress

Pros

We think it's a nice ERP system, we're going to run it for additional days to better understand how it could be beneficial to our operations.

Cons

We've noticed quite a lot of issues.

“Automation and cloud security

Pros

The automation coupled with cloud storage really improved data security and overall safety. It's an excellent system overall and I could complete the sales invoice in just a fraction of the time I used to spend on the legacy platform.

Cons

I have no complaints.

“Automation and cloud security

Pros

The automation coupled with cloud storage really improved data security and overall safety. It's an excellent system overall and I could complete the sales invoice in just a fraction of the time I used to spend on the legacy platform.

Cons

I have no complaints.

“Clean design and affordable

Pros

As a user, I really like the clean UI design and appreciate that the pricing is reasonable and affordable.

Cons

After using it for a while, I still can't figure out how to scan UPS tracking codes and there's no option for me to upload our order file, we're a B2C company handling more than 200 orders every day so manually entering each one isn't feasible.

“Clean design and affordable

Pros

As a user, I really like the clean UI design and appreciate that the pricing is reasonable and affordable.

Cons

After using it for a while, I still can't figure out how to scan UPS tracking codes and there's no option for me to upload our order file, we're a B2C company handling more than 200 orders every day so manually entering each one isn't feasible.

“Efficient with strong support

Pros

For the price, I'm really impressed with this software, it's efficient, easy to customize and the customer support has been fantastic and always available. On top of that, the shipper integration really made operations easier for my company.

Cons

To date, I haven't been able to find any drawbacks.

“Efficient with strong support

Pros

For the price, I'm really impressed with this software, it's efficient, easy to customize and the customer support has been fantastic and always available. On top of that, the shipper integration really made operations easier for my company.

Cons

To date, I haven't been able to find any drawbacks.

“Multilingual and feature-rich platform

Pros

I appreciate the multilingual support, the many features, the great UI and that it's cloud-based.

Cons

Not con but I think it is missing accounting features.

“Multilingual and feature-rich platform

Pros

I appreciate the multilingual support, the many features, the great UI and that it's cloud-based.

Cons

Not con but I think it is missing accounting features.

“Simple, affordable, dependable tool

Pros

This software is incredibly simple to use, very affordable and consistently dependable for my team.

Cons

My only gripe is that their customer support doesn't reply very quickly.