Anonymous
Enterprise, 500+ employees
“Useful financial tools with slower support”
Pros
The bank reporting and GL reconciliation modules have been useful features in the software.
Cons
Support could be more responsive when issues come up.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
David L.
Enterprise, 500+ employees
“fast visibility for month-end”
Pros
Balancing our end-of-month reports takes very little effort with this and I can quickly get a clear view of all our transactions.
Cons
The only downside is that the number of items each report can pull feels a little restrictive, I'd prefer it to handle closer to 30-50k lines.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“reliable treasury platform”
Pros
Day to day, the platform stands out for its stability. It's a great, dependable solution for handling critical treasury operations which really matters in daily use. The regular updates are another big plus, since they keep improving the system and adding new capabilities without interrupting established processes. I also value the wide range of built-in features, because they cut down on the need for custom development and make operations simpler overall. On top of that, its extensive bank connectivity helps a lot when working with multiple financial institutions, making payments more efficient and centralizing cash and liquidity management.
Cons
One part that can be frustrating is the licensing model which is fairly complex. Keeping track of licenses across modules, users and transaction volumes is not very easy and needs close oversight. Another drawback is that certain notifications are only sent by email which reduces real-time visibility and makes integration with monitoring or collaboration tools less practical. The Open API also has some restrictions, including rate limits on the number of calls allowed every 30 seconds and daily usage quotas.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Sami B.
Not Specified, N/A employees
“Limited forecasting”
Pros
One of the best parts of using it is how easy the interface feels. It brings our data into one place and really works as a central source of truth. I can quickly check our cash position, review balances across different currencies and make borrowing decisions with more confidence. It's also been very useful for managing financial risk, especially when working with derivatives.
Cons
Cash flow forecasting is where it falls short. Compared with platforms like HighRadius or TIS which are much more focused on working capital, this area just isn't as strong.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Anonymous
Not Specified, N/A employees
“Helpful all-in-one system with learning difficulties”
Pros
Having everything gathered in one place is the most helpful part of using it. It brings together accounts, companies, payments and forecasts on a single platform which makes it much easier to keep information organized and accessible.
Cons
The biggest downside is how hard it can be to figure out the way the different modules connect and work with each other. That learning curve can be especially frustrating for new users trying to get familiar with the system.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Mandy M.
Mid-Market, 101-500 employees
“strong reporting and bank integration”
Pros
Bringing together our cash balances from multiple banks has been really useful. At month end, we rely on the variance report to record interest income and the Open Report Studio has done a really good job of helping us build internal reports that management uses regularly.
Cons
If a process fails, figuring out how to fix it can be difficult. The helpdesk does assist once a ticket is submitted but troubleshooting on your own is not very clear. In the Cash Forecasting module, you also can't select and combine multiple line items the way you can in Excel so the suggested workaround is exporting to Excel which adds extra time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Chris M.
Enterprise, 500+ employees
“Support could be better”
Pros
One of the strongest parts of this platform is its payment factory capability. It delivers reliable end-to-end payment processing from ERP systems through the platform and on to the bank which makes the whole flow much more convenient. Having that level of integration cuts down the IT effort needed to maintain multiple payment formats and banking connections, helping treasury operations run more efficiently while also lowering operational risk.
Cons
Support experience, though, can be frustrating at times. Responses are sometimes incomplete which creates too much back-and-forth before a proper solution is reached. That can delay issue resolution and has a noticeable impact on the overall user experience.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Rahul R.
Not Specified, N/A employees
“usability gaps”
Pros
One thing that really helps is how responsive and reliable the customer support team is. It also connects with ERP systems in several ways, including secure encrypted file-based transfers which gives a lot of flexibility. Setting up file formats and mappings for integrations is fairly simple and the platform has great approval controls in place so configuration and admin changes need sign-off from someone other than the person making them. That added separation is valuable for protecting the company's financial assets.
Cons
The interface and overall navigation are not the most simple so new users usually need a bit of time before they feel comfortable with where everything is and how it's organized.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6
Braden K.
Enterprise, 500+ employees
“Confusing rule ranking”
Pros
Getting new accounting upload files set up for FX hedging journal entries has been pretty easy. The customer support team has also been very good to work with and much more responsive than our previous provider.
Cons
Adding a new accounting GL rule can be confusing because the approval status is harder to spot after all the rules get reranked.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
5
Anonymous
Enterprise, 500+ employees
“all treasury activity in one place”
Pros
Having payments, bank statement transactions, bank accounts and cash positions all gathered in one place makes day-to-day work much more manageable. The product team keeps refining the platform and regularly improves the overall user experience. On top of that, the support team responds quickly and usually comes back with reliable, practical solutions.
Cons
Honestly there isn't much to complain about when using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill S.
Enterprise, 500+ employees
“user-friendly with flexible setup”
Pros
One thing I appreciate most is how user-friendly it is. Whether I'm setting up a cash position worksheet or adding a new accounting rule through the syntax, I can make updates and changes without needing any IT background.
Cons
Administrative side still needs work, especially when it comes to access profiles. It's hard to tell what has been selected and how those settings connect to the different modules.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Anonymous
Mid-Market, 101-500 employees
“Reporting accuracy boost”
Pros
By using it, we've cut down errors in our bank statement integrations and noticeably improved both reporting accuracy and overall efficiency. It has also reduced the time and effort our team needs to put into producing reports.
Cons
Interface does feel a little outdated when compared with other treasury management systems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
James A.
Enterprise, 500+ employees
“treasury gains and simple rollout”
Pros
Back in 2001, when we first rolled it out, the implementation went remarkably well and set a positive tone from the start. Since then, it has brought a lot of process improvements across our work. The biggest benefit has been for our Treasury team which now has far more time to focus on analyzing treasury operations instead of spending hours on manual tasks.
Cons
Honestly there is very little to complain about. We are still adding more modules and working with the Clearsulting team on those enhancements has been very beneficial. I would absolutely recommend Clearsulting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Enterprise, 500+ employees
“User-friendly navigation and responsive support”
Pros
Using this software has been very easy and we really enjoy the menu map buttons for moving through the different modules. On top of that, the customer support team is consistently helpful and quick to respond whenever needed.
Cons
Bank fee analysis reporting still falls short when it comes to analytical capabilities.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, N/A employees
“DECENT FOR NOW”
Pros
Its biggest advantage is how well it brings treasury activities into one place and automates work that used to be manual and very time-consuming. Daily cash positioning now takes far less time and we can see both prior-day and current-day cash much faster without depending on the spreadsheet workarounds we used before.
Cons
Hardest part has been the implementation timeline. We are getting close to two years and still are not fully live across all modules which is far beyond what was originally expected. It has also demanded much more internal effort, testing and follow-up than we had planned for.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Anonymous
Not Specified, N/A employees
“powerful treasury customization”
Pros
For a large company juggling many bank accounts, multiple financial institutions and in-house banking processes, this is a really strong resource. It's highly customizable which makes it useful for shaping workflows and bringing huge volumes of bank data and transactions into one centralized place. There's a lot of functionality built in and it's capable of handling quite a bit once it's configured the right way.
Cons
Getting around the system is not very simple and it takes a deep level of knowledge to set things up properly, maintain it, troubleshoot issues, or make changes when your team needs updates. There are plenty of support resources available but because setups are so customized from one client to another, they can be difficult to follow in practice. Onboarding and training also take a significant amount of time and customer service is often slower than it should be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Arrianne K.
Small-Business, 11-50 employees
“custom treasury efficiency boost”
Pros
A customizable treasury solution that cuts out wasted time and removes a lot of inefficiencies from the process.
Cons
No complaints at this point, just waiting to see what other solutions the system can provide.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allison D.
Small-Business, 11-50 employees
“user-friendly cash flow automation”
Pros
The TMS has been very user-friendly and it does a really good job of automating cash flow.
Cons
At this point, I haven't run into any downsides but I'm still getting familiar with everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Simple integration and usability”
Pros
Using it feels very easy and the integration works really well.
Cons
I honestly don't have any complaints about it, it has been excellent to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie R.
Not Specified, N/A employees
“cash forecasting that really helps”
Pros
One feature that has been especially useful is the cash forecasting module. It makes forecasting across different companies and bank accounts much easier to handle and far more manageable.
Cons
A limitation I've noticed is that there's no option to switch the calendar's starting day from Monday to Sunday.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8