Office Master System
Last Updated
Overview
Office Master System streamlines distribution operations, combining inventory, warehouse, sales, and financial management in one platform. It offers features like inventory tracking, accounting, EDI, and CRM. However, support gaps can slow down problem resolution. Nonetheless, its integrated approach and scalability make it suitable for businesses to manage multi-warehouse operations efficiently.
Office Master System Specifications
- Financial Management
- Inventory Management
- Customer Relationship Management
- Human Resources Management (HRM)
Office Master System Features
Inventory Management
Office Master System features comprehensive inventory management that tracks stock across multiple warehouses, monitors lot numbers, serial codes, and product variations. It ensures businesses maintain optimal stock levels, reduce shortages or overstocking, and improve accuracy in fulfilling customer orders efficiently.
Accounting
The accounting module provides real-time financial tracking, including general ledger, accounts receivable, and payable. It allows businesses to generate accurate financial statements, reconcile accounts seamlessly, and maintain compliance, ultimately enhancing visibility and control over financial operations.
EDI
Electronic Data Interchange (EDI) capabilities streamline electronic transactions with trading partners and major retailers. It automates order processing, invoices, and shipping notices, reducing manual entry errors, accelerating order-to-cash cycles, and supporting compliance with industry-standard communication protocols.
CRM
The CRM feature centralizes customer data, purchase histories, and interactions, enabling businesses to nurture relationships and improve service quality. It supports targeted marketing and sales strategies, boosts customer satisfaction, and helps identify opportunities for upselling and cross-selling.
Pros And Cons of Office Master System
Pros
Reduces stock shortages and overstock situations
Provides real-time financial visibility and control
Streamlines order-to-cash processes efficiently
Cons
The software interface may seem dated and require updates
Documentation gaps may hinder user workflows
Office Master System Reviews
Total 10 reviews
3.1
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars20%
3
Stars10%
2
Stars10%
1
Stars30%
Share your experience
Enterprise, 500+ employees
“frustrating interface and weak integration”
Pros
This platform has completely disrupted my workflow and I find the interface far from user-friendly. Navigation feels frustrating and I am not impressed with the limited feature set.
Cons
Its software integration is poor and that ends up hurting productivity. The lack of customization means it cannot be adjusted to fit my needs and the customer support team is not always available when I need help with questions.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
1
Functionality
1
Small-Business, 11-50 employees
“buggy interface and weak insights”
Pros
Instead of helping me get more done, this software has actually slowed me down and I find the interface difficult to work with. The limited features have made my workflow more complicated and I have noticed that integrations with other tools feel unreliable.
Cons
Another frustration is the lack of customization in the templates and reports since I can't adjust them to match my specific needs. On top of that, the real-time data monitoring and analysis are tough and don't provide the kind of useful insight needed to support decision-making.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
5
Enterprise, 500+ employees
“powerful feature set for business”
Pros
I like that it offers a broad set of features that really supports business needs well and I find it quite capable overall.
Cons
Any time the system goes down, it disrupts our business operations. Having to wait a full day or even longer for support is unacceptable especially when our employees depend on it to work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Frequently Asked Questions
Does Office Master System have a mobile app?
Yes, Office Master System offers a mobile app.
What types of pricing plans does Office Master System offer?
Office Master System offers multiple plans: Solo at $9/month, Team at $12/month, Basic at $19/month, Agency at $19/month, Enhanced at $39/month, and Complete at $69/month. Request a custom Office Master System price quotation.
Does Office Master System offer an API?
Yes, Office Master System provides API access.
What language does Office Master System support?
Office Master System supports the English language.
What other apps does Office Master System integrate with?
No third-party integrations are listed.
Who are the typical users of Office Master System?
Office Master System supports a wide range of sectors, including apparel, e-commerce, logistics, manufacturing, perishables, retail, and wholesale.
What level of support does Office Master System offer?
Office Master System provides support via phone, email, and contact form.