Oliver Elijah L.
Information Services, 51-100 employees
“Connects well with Oracle products”
Pros
It gave us a solid PaaS/SaaS option for handling and downloading all ALM and TLM activities. It also integrates well with other Oracle products which has been a big advantage for us. Being able to host our ERP solutions directly in the Oracle ERP Cloud has worked really well and overall it's a platform we can depend on with confidence.
Cons
response times should be faster whenever an issue comes up. It would also help a lot if the system included two or more standard formats for the balance sheet and income statement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 500+ employees
“Packed with features”
Pros
It delivers what it promises and comes with a very comprehensive set of features.
Cons
I've been using this platform since the Logfire days and support has dropped off quite a bit since Oracle took over. Getting help now takes far too long, there's little chance of seeing enhancement requests make it onto the roadmap and scaling performance can be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
9
Anonymous
Financial Services, 11-50 employees
“Highly customizable”
Pros
The workflows feel smooth and there are plenty of configuration options to tailor the system around your specific business needs.
Cons
It comes at a high cost and once you subscribe oracle keeps full control over the platform.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Patrick R.
Biotechnology, 500+ employees
“full-featured suite”
Pros
It's a full-featured suite that covers all the functions companies typically need and supports global business operations well.
Cons
Proper setup does require specialized technical and functional expertise to configure everything correctly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veronica Z.
Management Consulting, 1-10 employees
“Detailed platform”
Pros
Comprehensive and highly detailed, this platform gives larger businesses and enterprises a dependable way to support productivity across their operations.
Cons
The downside is the cost. For small businesses or individual users, the pricing is extremely high and compared to their margins, it can be out of reach.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sidney W.
Computer Software, 51-100 employees
“Works well across devices”
Pros
Oracle ERP works across multiple devices so I can use it even from my phone while I'm on the move. It's a dependable and sustainable platform that can support a large organization without any issues.
Cons
The implementation is expensive but in the end it's worth it because you get good value for the money.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
aanchal v.
Management Consulting, N/A employees
“Feels adaptable”
Pros
It feels very adaptable which makes it a strong fit for small and medium-sized businesses. It offers capabilities that traditional ERP users probably wouldn't have expected before. Advanced additions like DaaS make the platform even more appealing and the alerts feature is something I especially appreciate.
Cons
When everything runs as expected, there's really not much to complain about. The trouble starts when something goes wrong because it doesn't seem to provide a detailed or comprehensive log. That makes debugging and fixing issues much harder than it should be since things don't always go perfectly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Fausto R.
Mechanical or Industrial Engineering, 1-10 employees
“Provides precise output”
Pros
This tool delivers a powerful solution for project managers handling complex, multiple projects at once. The output is clear and precise and the information it provides is reliable which makes it very useful for managing demanding project environments.
Cons
The software is quite expensive for small project management companies and it also requires some training before users can make proper use of it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
“Customized ERP that fits perfectly”
Pros
Oracle Fusion can be adjusted around your company's existing processes which makes the ERP feel aligned with how the business already operates. Another big plus is that on-site technicians are available to support the setup and implementation which really helps during rollout.
Cons
This kind of package is a sensible choice for large organizations but it likely isn't the right fit for small to mid-sized companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Supreeth S.
Mechanical or Industrial Engineering, 500+ employees
“Generates useful reports”
Pros
My overall experience has been positive. It does a good job of pulling data from the source and generating reports especially when it comes to pay stubs.
Cons
At times, it can be hard to find exactly what you need and it occasionally crashes during use. There are also too many clicks involved to complete certain tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nathan B.
Utilities, 101-500 employees
“Costly setup and useless portfolio tools”
Pros
As a finance platform, it is somewhat functional. Oracle ERP Cloud also includes a wide range of modules that, in theory, could be applied across different parts of a business.
Cons
Portfolio management in the project management module is practically useless. If your company handles a large number of small projects, the amount of time required just to set up Oracle can almost bankrupt the business. The implementation partners don't really know how to use Oracle, much less configure another company's ERP properly. On top of that, customer support doesn't actually resolve issues and instead provides long, drawn-out workarounds.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
3
Todd C.
Construction, 500+ employees
“Centralized job access”
Pros
Having all teams able to view job information in one central place was a big plus. It made sharing and transferring data fast and smooth.
Cons
The web-based version would crash pretty often for some reason which was frustrating. Still, it seemed to perform better near the end of the project and overall I still liked using the program.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
6
Saleemullah S.
Civic & Social Organization, 500+ employees
“Affordable ERP”
Pros
I love using it. It's user-friendly, offers effective controls, is cost-effective and becomes easily accessible for end users once it's on the cloud. Performance is also fast which makes daily work more efficient.
Cons
The transactional entry forms still take more time than they should. There are also some common bugs that the vendor has not resolved yet and a few useful features that most businesses would expect are still missing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
6
Ravii M.
Transportation/ Trucking/ Railroad, 500+ employees
“Complete department coverage”
Pros
There are dedicated modules for every department which makes it useful across the whole organization.
Cons
The forms still feel built on outdated technology.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
siva k.
Not Specified, N/A employees
“Quick rollout”
Pros
The user experience feels polished and Oracle Social Media adds useful functionality. It's also spreadsheet-friendly, the embedded business intelligence is a big plus and the implementation process is fast.
Cons
Customer service still has room for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Lauren L.
Civic & Social Organization, 500+ employees
“No issues yet”
Pros
Using a company card makes the whole expense process more convenient since transactions are pulled directly into the software. It also helps that you don't have to keep receipts for every small purchase.
Cons
I haven't run into any issues with it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
yanzhong x.
Not Specified, N/A employees
“Impressive functionality”
Pros
It delivers a lot of power and detail which makes it a strong option when you need solid functionality.
Cons
it can be expensive and the complexity means it takes time to learn and manage.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
9
David W.
Telecommunications, N/A employees
“Well laid out”
Pros
Getting around the tool is easy and the layout makes it simple to understand. If an error happens, the message appears in red and the instructions are very clear about how to fix the problem.
Cons
A few parts of the workflow feel repetitive and sometimes you have to cut and paste information that was already entered earlier in the process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10