Elizabeth H.
Retail, 51-100 employees
“Positive experience overall”
Pros
Using it mainly for company expenses has been a really positive experience. The system is quite simple overall and most parts of it are easy to figure out and use without much trouble.
Cons
Navigation can be annoying. It is not always clear how to go back or move between sections and I sometimes end up lost when trying to get to the expense area or find where to update my payment account settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lettishia A.
Hospital & Health Care, 101-500 employees
“Complicated at first”
Pros
Keeping up with data was manageable thanks to correspondence features and regularly updated information. This product can offer quite a few valuable benefits overall.
Cons
It isn't very userfriendly when you're new to the system so getting around it can be challenging at first. That also makes it harder to learn yourself and more difficult to train new team members.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
Frankie S.
Sports, 51-100 employees
“Cooperative support team”
Pros
Right from the start it has felt like a very user-friendly platform that delivers excellent value for the cost and fits small business needs really well. The customer support has also been excellent which makes a big difference when some team members need more time to get comfortable with the system and work through the learning curve.
Cons
At this point, I really haven't come across any actual downsides beyond a few personal preferences or minor pet peeves. Overall this app has been exactly what I needed when I needed it and I've been happy to recommend it to others looking for this kind of software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy D.
Entertainment, 1-10 employees
“Doesn�t let me sign in”
Pros
If there were a way to give this zero stars, I would. A company I do freelance work for recently moved from Coupa to Oracle and honestly Coupa was already bad enough since it took nearly a month just to get logged in and access the system. Now it has been close to three weeks with Oracle and I still haven't even been able to sign in to submit an invoice and get paid. The whole setup is confusing, completely unfriendly to users and about as clear as mud. I'm extremely frustrated with the entire system. I even contacted the company that implemented it and the only thing they could do was help me find an alternative way to request payment. It's awful and I would not recommend it.
Cons
I haven't even been able to actually use the service because it won't let me sign in at all. Even the company using it has said their own employees are running into the same frustrations and problems and nobody seems to have any real answers.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
Vanessa B.
Education Management, 500+ employees
“Scales with growing businesses”
Pros
Oracle Fusion covers a lot which makes it a strong option for growing companies or global organizations. It scales well as the business expands and manages multiple currencies and compliance requirements without creating much friction.
Cons
Without prior experience using Oracle products, there's definitely a learning curve at the beginning. Once you spend some time with the system and get familiar with how it works, it becomes much more manageable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kayla J.
Facilities Services, 11-50 employees
“Confusing navigation and weak support”
Pros
when working with construction companies, it shows the project status and the expected ACH transfer dates.
Cons
Using the program is frustrating because it is not user-friendly and can be hard to navigate especially for someone new to it. On top of that, the support team does not seem as knowledgeable as they should be.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
1
Functionality
4
Freda H.
Capital Markets, 500+ employees
“Complete ERP platform”
Pros
Oracle Fusion delivers a full ERP suite that acts as a central hub and platform, helping us replace a lot of manual work with automation. It offers a personalized, product-focused solution for predictive planning, forecasting, payables, receivables, invoicing, reconciliations and more, all while creating a more unified structure across the business.
Cons
The reporting and dashboard capabilities still have room to grow especially when it comes to integrations that would provide more tailored advantages for company-wide consolidation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Abhay M.
Computer Software, 11-50 employees
“Easy to get the hang of”
Pros
The interface is very user-friendly and makes the system easy to understand and navigate.
Cons
The frontend could still use a more modern look and feel.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeremiah B.
Hospitality, 101-500 employees
“friendly interface for daily work”
Pros
The interface is simple to manage and handling everyday tasks feels very easy.
Cons
When it comes to advanced searches or more complex tasks, it can be a bit challenging for beginners to manage.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
IT, PHP, HTML5, 51-100 employees
Less than a year
“Decent but Expensive”
Pros
I really like how strong and well-organized the automated business processes are.
Cons
Honestly it is tough when it comes to developing and scaling up. Plus it is very expensive and the running costs are super high too. And it is not the most user friendly software.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
7
Functionality
7
Jessica
Accounting, 51-100 employees
More than a year
“Reliable ERP software”
Pros
This system is very powerful! The integrated modules let me use everything right within the system without any problem.
Cons
Oracle Fusion is not easy to use. There are way too many screens and fields when I need to submit a request which confuses me. And creating a change order isn't easy at all.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Oscar
Auto Dealership, Automation, 500+ employees
More than a year
“Comprehensive and user-friendly”
Pros
We've got everything integrated into Oracle from HR to Finance, which means I can keep everything under control with just a click.
Cons
Sometimes, I have a hard time keeping up with all the new features. It's not that I dislike them but it can definitely take up a lot of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Custom Product, Manufacturing, 500+ employees
More than a year
“Oracle is nearly a perfect program”
Pros
For entering orders and follow-ups, I think Oracle is the perfect program. It makes everything very and easy. Also navigating through Oracle is not difficult. Plus I find all the features excellent and easy to use.
Cons
There are moments when Fusion ERP feels a bit slow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Busola
Retail, 1-10 employees
More than a year
“The most trustable cloud-based software in the market”
Pros
Fusion is simply amazing! The way it integrates with smaller systems is great. Also I love how I can access each form in different ways and the forms can do so many things. Moreover the way Fusion does data management is praiseworthy!
Cons
I cannot think of many cons but one and that is the cost. It's definitely on the expensive side if you are planning to set it up. But once you do, you will not regret.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dipti
IT, PHP, HTML5, 51-100 employees
Less than a year
“Exceptional software for businesses”
Pros
I really like the modular setup and how access is secured based on our department roles. It makes everything organized and safe.
Cons
I wish there were more built-in reporting features. It would be nice to have standard reports available right out of the box.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudia
Small Business, 101-500 employees
More than a year
“Powerful ERP system”
Pros
Oracle Fusion ERP is a really powerful ERP system! It integrates perfectly with other Oracle Fusion products like SCM, HCM and EPM. Plus I love that it has customizable reporting options through Oracle Transactions Business Intelligence which makes my job easier. Moreover, it comes with a ton of security and compliance features to keep our data safe which makes Fusion a reliable tool. I also appreciate that Oracle provides quarterly updates and is always working on improving the product and services.
Cons
It definitely takes some time to learn this software. Also it doesn't come with some of the standard reports you'd expect, so I have to make my own custom reports to get the important info I need. Plus the Business Intelligent Publisher (BIP) reports are tricky to create because they need some technical skills that not everyone knows how to handle.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Education, 51-100 employees
Free Trial
“For finance and inventory management, it is the best”
Pros
This is the best software ever! It runs flawlessly and meets all our business needs for financial accounting and inventory management. It's vertically integrated with other business modules like asset management and accounts payable/receivable. In inventory management, it links with invoices and shows the status of goods received which helps us keep things running smoothly with our partners. Plus having remote cloud access is super convenient for getting reports whenever I need them.
Cons
The prices are higher compared to other apps out there. Some scenarios don't integrate well with other modules and I'd like to see more KPI levels and dashboard reports available.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Binu
Auto Dealership, Automation, 500+ employees
Less than 6 months
“Makes my job easy”
Pros
The availability of cloud option is highly beneficial as it allows me to access data from anywhere.
Cons
The drilling feature in the purchase-to-pay process could definitely be better.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
carleje
Marketing, Advertising, 500+ employees
More than a year
“Eliminate manual work”
Pros
I love how user-friendly and simple Oracle Fusion software is. I also like the fact that I don't have to do much manual work for accounts payable which eventually allows me to save a ton of time!
Cons
I dont like that it can freeze up sometimes or just run slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Santino
IT, PHP, HTML5, 500+ employees
More than a year
“Everything you need is available”
Pros
Fusion ERP software works amazingly well for big global companies or any organization with complex supply chain needs. What I really like about ERP Fusion is that when you buy it, you do not have to get any extra financial software. Everything you need is available in one package.
Cons
It can take a bit of time to load things and honestly, the interface did not give the newest or shiniest feel. But it does get the job done for managing our finances.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8