Zoho Inventory Reviews

“quick startup with zoho”

Pros

It didn't take long to get used to and we were already using it comfortably within the first hour.

Cons

I'd still like to see a few more options for how items can be entered.

“bigcommerce connector potential”

Pros

There's good potential to connect it with BigCommerce through Skyvia or another third-party connector SaaS platform.

Cons

A lot of the fields BigCommerce requires don't really match up with Zoho's field structure. On top of that, handling multi-vendor inventory feeds in Zoho doesn't seem very realistic. Skyvia also doesn't map the fields cleanly with Zoho, mainly because Zoho only captures a fairly limited set of data fields.

“very user friendly software”

Pros

Using the software feels very easy and that is honestly the best thing about it.

Cons

The inventory adjustment feature is quite basic right now and it really should offer more detail.

“handy inventory companion”

Pros

This software has been really nice to use. It's easy, gives me all the information I need and the import/export features work well. Adding items and tags is also simple and doesn't take much effort.

Cons

One area that could use some improvement is the reporting. It's also difficult to do analysis at the SKU level.

“solid value and quick adoption”

Pros

Good value overall and it's very easy to use with little time required to figure it out.

Cons

The SMS-to-order feature is essential for an independent delivery business.

“clean and accessible interface”

Pros

The interface feels very clean and easy so it's easy to understand and figure out.

Cons

There's definitely some initial difficulty when it comes to getting used to the features mainly because the software can do a lot.

“flexible modules we can expand”

Pros

The variety of modules has been really useful for us and we plan to keep adding more as time goes on.

Cons

The downside is that a lot of those modules come as add-ons which ends up increasing the overall cost.

“friendly workflow and useful features”

Pros

The workflow feels friendly and the interface is easy to use. It also includes nearly all of the essential features I need.

Cons

Delivery tracking could be better and some of the instructions are a little hard to understand.

“highly customizable and scalable”

Pros

It's highly customizable and can scale along with your needs.

Cons

Some of the required fields still cause issues and really should be more adaptable.

“handy invoicing and reports”

Pros

Regular updates keep the software current and creating invoices and credit notes is quite simple. It also lets us run all kinds of reports which helps us monitor inventory and payments properly, as long as the data entered into the system is accurate.

Cons

The ICICI Bank payment link is something I really appreciate especially for the payments we record in the system.

“solid inventory fit for small business”

Pros

Getting started with it was very simple and the inventory system includes all the features a small business needs which makes it the right choice for us.

Cons

A few parts of the integration are not working properly. I tried testing that area but I wasn't able to get it to work.

“friendly interface and branding flexibility”

Pros

The interface feels very user friendly and there are plenty of customization options to match the business's branding and overall look.

Cons

It would be helpful to show the physical stock count for each item on the home page but other than that, it's a brilliant tool.

“simple photo uploads”

Pros

Using the app feels easy and uploading photos is especially convenient.

Cons

A few of the fields marked as required really don't need to be mandatory.

“inventory links work well”

Pros

Adding new inventory was easy and connecting it to the CRM and accounting package worked well.

Cons

There's a bit of duplicate inventory showing up in some of the other apps.

“accessible one-stop platform”

Pros

Everything feels accessible and visual so it's very user friendly overall. It works well as a one-stop shop for what I need.

Cons

The weak point is the lack of support and changing data can be difficult at times.

“user friendly cloud access”

Pros

It's easy for the whole team to use and since it's cloud-based, there's no need to deal with any IT setup.

Cons

A few features come with an extra subscription charge even though they really feel like they should already be included.

“user friendly access to zoho apps”

Pros

The platform has a solid user experience and getting to the different apps and sections Zoho offers is easy.

Cons

Uploading multiple items into the inventory can be a trouble.

“clean UI, dependable inventory”

Pros

It takes care of most everyday processes for a product- or service-based business without much effort. The interface feels clean, accessible and simple to work with. It's also very rare to run into any bugs while using it.

Cons

Considering its scope and the market it's built for, I'd have to really stretch to come up with anything negative to say about this software.

“simple setup and handy integrations”

Pros

Getting started with it was easy, the configuration is simple and it connects with a lot of accounting tools and online stores through connectors or built-in options like Shopify.

Cons

It still feels like a product that is being actively developed. There is no support for bundled or configurable products which are pretty common in eCommerce and that makes stock management a bit complicated. In business, SKU data is usually the main product identifier but in this software it works with both item name and SKU. At times, the logic behind certain rules is hard to understand.

“clean interface and strong apps”

Pros

Right away, the design feels polished and pleasant to use. I compared it with a few competitors like Unleashed, DEAR and Cin7 and Zoho had the best user interface of the group. Everything feels simple and familiar, the menus only go one or two levels deep and it runs really well on a Mac using Safari which I definitely couldn't say for the others. They also offer well-designed iOS apps that work properly and include barcode scanning, another area where the competitors seem to fall short. On the integration side, it appears to have a fairly extensive API and Single Sign-On as well although I still need to explore that part more.

Cons

Since they have their own Books product, there isn't a direct integration with Xero or Intuit. That said we're still open to trying Books especially if it turns out to be properly ready for the UK.