Zoho Inventory Reviews

“useful features in the free plan”

Pros

The free version comes with plenty of features which made it possible to properly test the product before committing. It's also easy to use and doesn't feel cluttered with unnecessary distractions.

Cons

At the moment, I don't really have any drawbacks for what I need it for. The only thing that would be a nice addition is the ability to create custom barcodes directly from the program.

“robust features for the price”

Pros

It comes with a strong feature set and covers a wide range of needs without being expensive.

Cons

That said it still misses some basic SKU functions like automatically generating SKUs for standard items without variants and there aren't enough options for building more advanced SKU generation rules. It's also frustrating that SKUs can't be assigned through the API.

“versatile and portable tool”

Pros

Regular updates keep the product improving and the support team has been awesome whenever help is needed. It was simple to learn and use from the beginning and there are tons of ways to apply it along with strong integration potential. Another big plus is that it is completely portable.

Cons

The only downside is that integration can be slow if you are not using outside software suites especially in fintech environments.

“loving the program flow”

Pros

Everything about the functions and overall flow of the program has been positive for me. I am still in the learning stage but things have been going really well.

Cons

One frustrating part is that when I run a report and click a link to a transaction, the report closes or seems to disappear. Switching back and forth can be a bit annoying although as a new user, it is possible I am not using it correctly yet.

“helpful features for small business”

Pros

It comes with everything I need, including invoicing which has been really helpful. The free plan covering around 20 orders is also a big plus especially for a small business.

Cons

Im happy with it. The features are user friendly but I still think there's room to make that part even better.

“best value for the price”

Pros

When it comes to value, this software is hard to beat. The feature set you get for the price makes it one of the best deals available.

Cons

I'd still like to see a more detailed accounting option for resellers.

“packing and shipping tracked well”

Pros

One thing I really appreciate is how Zoho keeps track of packing, shipping and deliveries. It gives good visibility into the whole shipping process.

Cons

There are too many sales order statuses and steps though-Draft, Pending Approval, Approved, Confirmed and Closed. Honestly I think just Draft, Approved and Closed would be enough.

“order tracking works beautifully”

Pros

The order processing and tracking features have been really solid and useful.

Cons

Connecting inventory with Shopify felt more complicated than I expected.

“better inventory control”

Pros

I was able to log in and begin using it right away and it gives me much more control over inventory than something like QuickBooks.

Cons

I look forward to continuing to work with it.

“cost-effective and comprehensive”

Pros

A very cost-effective and comprehensive product overall with excellent integration capabilities and strong order management functions.

Cons

The bill of materials process for manufacturing feels a bit like a workaround though it is still workable.

“user friendly with clear features”

Pros

Getting started with it is easy and the features are simple to understand and use.

Cons

It does get a little complicated when adding new products especially when images are involved.

“barcode scanning and bundles”

Pros

Being able to build product bundles has been really helpful for keeping inventory counts accurate. The barcode scanner is also a big plus since it makes tracking products much more convenient.

Cons

I haven't run into any issues with the product.

“zoho ecosystem works well”

Pros

Working with other Zoho products is a real plus and fits nicely into my workflow.

Cons

Importing sales orders was difficult. The eBay integration also didn't work as well as I expected and a lot of my orders failed to sync. It's possible I may have been missing something on my end.

“professional touch for startups”

Pros

Getting this software up and running was very easy and using it has been just as simple. We were searching for a cloud-based tool that could manage our startup's procure-to-pay process and Zoho covered pretty much everything we needed. It lets us raise requisitions, set up multi-level approvals, receive notifications, customize documents and more. Overall it has given our operations a much more professional feel.

Cons

I can't think of anything we dislike about it.

“helpful inventory tracking”

Pros

The inventory tools are really useful especially the workflow features, tracking options and alert system. They make it much easier to stay on top of stock and manage inventory more efficiently.

Cons

The billing side feels more focused on everyday expenses and there still isn't an option to pay suppliers directly.

“quick setup and clean layout”

Pros

The layout is well organized and the setup process is easy. Making changes to items and purchase orders is fast and trouble-free.

Cons

There aren't many training classes available and the training that is offered is very expensive.

“all-in-one process control”

Pros

Being able to handle the entire process in one platform is a huge advantage.

Cons

It does take a little time to get used to but once you understand how it works, it's amazing.

“inventory and invoicing made simple”

Pros

Getting started with it was very easy and it's been a really good way to keep track of inventory and invoices.

Cons

Honestly there isn't really anything about the program that I dislike.

“crm integration in minutes”

Pros

The full CRM integration worked perfectly for us and we had everything connected within minutes.

Cons

I honestly have no complaints on my end and I would definitely recommend this product.

“inventory help that delivers”

Pros

This software has been really impressive and has helped me a lot with managing my inventory.

Cons

Everything has worked well for me and it also integrates nicely with books and the CRM.