Zoho Inventory Reviews

“simple transaction tracking”

Pros

The system is easy and keeping track of transactions is very convenient.

Cons

I haven't run into any issues-every feature works well and is simple to use.

“inventory and billing shine”

Pros

The inventory management and billing features are excellent and work really well.

Cons

Working with different account heads is not very smooth and could be improved.

“marketplace inventory sync works well”

Pros

The inventory connection with Amazon, Etsy and other marketplaces has been really useful.

Cons

One limitation is that Amazon US from India still isn't enabled.

“quick to get started”

Pros

Getting up and running with it was very easy and didn't take much effort.

Cons

There are customization options but they feel pretty limited.

“all-in-one tracking comfort”

Pros

Using this feels really comfortable and it lets you stay on top of everything from a single tool.

Cons

At times it's not quite as accessible as it first appears.

“feature-packed ERP for businesses”

Pros

The range of features it offers is impressive and it really works like a full-fledged ERP. It's definitely an excellent tool for businesses across most industries.

Cons

This is not exactly a major downside but in my case the inventory management feels a bit limited when it comes to customization. Since I run a textile business, Zoho still doesn't fully meet my inventory management requirements.

“reliable multi-platform syncing”

Pros

Once an item sells on one platform, it updates as sold across all the others too. That was the one feature I really needed most and it does the job.

Cons

I still had to manually integrate some products myself. There may be another way to handle that but I haven't figured it out yet.

“versatile business document generation”

Pros

It can create just about any kind of business document needed to support financial transactions which makes it very useful.

Cons

The downside is that almost every feature you need comes as a separate module and each one requires its own subscription.

“great value from day one”

Pros

Getting everything set up and actually using it only took me a few hours. For the price, it feels like an incredible value.

Cons

Considering how little this solution costs, I honestly don't see any real downside to it.

“powerful warehouse tracking tools”

Pros

From incoming warehouse stock to outgoing shipments, this software helps me stay on top of inventory and makes sure we always have enough items available. It also makes it very simple to pull useful insights about the business. Overall it's a feature-packed system offered at a very competitive price.

Cons

Costs can start to add up if you're using several Zoho services since there isn't really an all-in-one option. Aside from that, I haven't noticed any major weaknesses in the software.

“outdated despite strong features”

Pros

It's hard for me to say a lot of positive things about this software but I can admit that it's powerful. It comes packed with features. You can record and document a very large amount of information in this software. And unfortunately for those of us who actually need to manage inventory, it's probably still the best inventory platform available right now.

Cons

For tracking inventory on my farm, I need something clean, simple and accessible. this software doesn't fit any of those descriptions, at least not in my opinion. Yes, it's powerful but it also feels awkward and outdated to use. I imagine that if I had the time to really learn the system properly, the effort might pay off but as a farmer, I'm already stretched too thin. That's really why this software leaves me disappointed. Even though it's the best inventory platform I've come across, that's not because it's truly excellent, it's just better than the other options and that really isn't saying much.

“reliable stock handling”

Pros

Handling goods with this has been really beneficial. It keeps stock organized efficiently so there's hardly any confusion and the product feels much better than a lot of competing options.

Cons

There isn't much to complain about here. That said a simpler interface would be appreciated because it can feel a little confusing at times.

“free access with handy inventory tracking”

Pros

One thing I really appreciate about Zoho is that you can use it for free and explore it properly before committing which makes it much easier to figure out whether it's the right fit. It also makes inventory tracking very simple to manage.

Cons

Another positive is Zoho's support team-they genuinely seem to care about how the software evolves and consistently roll out new features and improvements based on feedback from users.

“zoho books sync works well”

Pros

Since this software connects directly with Zoho Books, the entries update automatically in the accounting records without needing extra manual work.

Cons

It still feels like a work in progress since new features seem to be getting added gradually over time.

“low-cost inventory option”

Pros

It's likely one of the cheapest inventory software options available right now.

Cons

Customer support wasn't very helpful and the software itself was hard to work with. In the end, I moved over to a different inventory management system.

“handy dashboard solid zoho books sync”

Pros

The dashboard keeps the information easy and easy to follow and the integration with Zoho Books works really well.

Cons

The biggest downside is that this software still doesn't have an Android app. I'm often on the move and I'd want my sales rep to be able to check inventory while out on the road.

“broken inventory sync problems”

Pros

The idea behind it is appealing especially how it's supposed to connect with CRM, campaigns, Books and the rest of the Zoho ecosystem. It's unfortunate that it doesn't actually perform the way it promises. I do appreciate having chat support available, even though they rarely provide real answers. When I tried reaching support tonight about the issues below, the chat was converted into an email instead. Hopefully someone gets back to us within the next 2-3 days.

Cons

At this point the system simply does not work or function reliably. Example 1: we had around 500 transactions through Amazon merchant fulfilled and within just 2 days the inventory was already out of sync. Orders stopped transferring from Amazon into our system as sales orders which created customer service problems right away. Zoho had no solution and we ended up turning off the inventory module. Most, if not all, third-party consultants we've spoken with recommend backend workarounds using Zoho Creator and Deluge. Example 2: we added a new Zoho One license for a consultant yesterday. First, the new email assigned to that consultant does not work. Second, this software suddenly reset itself and asked the consultant, along with all of our employees, to go through the startup setup again. After re-enabling this software, all of our transactions except the last 4 days were showing correctly as sales orders. When we checked the Amazon Marketplace integration, it had been turned off. When we tried to enable it again, the app recognized our credentials immediately but the sales orders from the last 4 days were still missing. There is also no integration with ShipStation and that is only listed on their roadmap. On top of that, this software does not support running Amazon merchant fulfilled and Amazon FBA inventory at the same time-it has to be one or the other. Zoho Flow is limited and most third-party consultants actually laugh when you ask if it can solve the function gaps between the different Zoho applications.

“handy tracking for materials”

Pros

Using this software has worked well for me. Our marketing team set up a front end where I can log in and request sales materials which makes the process pretty convenient. From what I've been told, everything is tracked in the system and they're able to run reports showing exactly how much I've requested over any period of time.

Cons

The front end does feel a bit awkward though, mainly because we're only using it for in-house giveaway items and not as a full e-commerce storefront.

“this software integration shines”

Pros

One thing I really enjoy about Zoho is how well all of its different products work together. The inventory app is no exception-I can add, remove and manage inventory items without any trouble and it merges nicely with my Zoho CRM. The compatibility across the platform is excellent.

Cons

I do wish there were a bit more customization available for certain items but aside from that, it's still an excellent inventory management solution overall.

“barcode setup feels effortless”

Pros

Getting around the system is easy and creating barcodes is simple to do without much trouble.

Cons

That said there are quite a few other programs that handle the same tasks with fewer clicks.