Zoho Inventory Reviews

“Frustrating layout overall”

Pros

Even after spending enough time to understand how it works, the platform still feels difficult to use. Things seem scattered everywhere and the overall setup does not come across as very organized.

Cons

Using it for day-to-day tasks was difficult in almost every way. The way the platform is arranged was something I really did not enjoy and it makes everything feel harder than it should be. I used it for under six months while helping with a friend's business and over time it became pretty frustrating to deal with.

“dynamic and user friendly platform”

Pros

The platform feels very dynamic and user friendly and it has been stable with no bugs at all.

Cons

Customer support over the phone for fixing issues and customizing things to match customer needs still needs to be improved.

“flexible invoicing with approvals”

Pros

We've been using the invoicing software and it has been good for us. The editing options are simple to work with and give us the flexibility we need. We still haven't had the chance to try the inventory software yet.

Cons

I really appreciate how flexible it is. Editing is easy and the multi-level approval setup works very well. The invoice email generation is probably the strongest feature for us.

“clean pages and flexible add-ons”

Pros

Getting around the platform feels very easy. The pages are clean and moving back and forth between sections is simple. I also appreciate being able to connect other software programs whenever I need them. It's nice not having to pay for features or tools I'm not actually using.

Cons

One thing that bothers me is how restricted it is when it comes to making batch changes or editing items that have already been created. For example, with the items I use, once a transaction has been made, I'm no longer able to change them.

“FIFO and serial tracking helps”

Pros

this software includes several key features we needed, such as FIFO stock valuation, serial number tracking, a VAT-inclusive option and low-stock email alerts.

Cons

At the same time understanding how bundled items work alongside serial tracking can be a bit complicated.

“powerful tracking capabilities”

Pros

The tracking features are highly advanced especially when it comes to batch and serial number tracking though the pricing could still be a bit lower.

Cons

I reported a major bug in the software more than a week ago and it still has not been resolved.

“highly configurable system”

Pros

One of the best things about this software is how configurable it is. It doesn't lock you into a fixed set of functions so there's a lot of flexibility to adapt it to different needs.

Cons

I'd recommend putting more development into the BOM module since it feels quite limited in its current state.

“handy fit for stock tracking”

Pros

Everything is easy to understand. It runs without issues and the free trial is a nice bonus. For a small company like mine, it works well as a easy tool for handling daily stock management.

Cons

I haven't come across any downsides yet. I'm hoping that once I start using the software more regularly, I'll be able to see if there are any cons.

“Helpful channel integration”

Pros

Connecting it with other e-commerce channels was simple and pretty easy.

Cons

The software could use better guidance on how to work with it especially video content and other tutorials for support.

“very efficient and user friendly”

Pros

Right away this app felt very user friendly and it really helped make the company I worked for much more efficient. It connects well with many users so honestly I couldn't ask for more.

Cons

My only complaint is the price. It feels too expensive and I think $150 per year would be a lot more reasonable.

“simple setup and adoption”

Pros

Getting started with it was very easy and the onboarding process was just as simple.

Cons

I do wish it had Arabic language support since that would make it easier for the team to understand and use.

“quick setup and running fast”

Pros

I had everything set up and working within just a few minutes.

Cons

It is not a full all-in-one solution. I still need separate tools for listing management and shipping management.

“inventory management on one page”

Pros

Having all the key parts of my business available on a single page is really helpful. It makes keeping track of inventory and managing it much simpler.

Cons

I haven't run into any problems yet. The product has been very user friendly to work with.

“quick setup and flexible roles”

Pros

The setup is fast and it also lets you configure user roles without much trouble.

Cons

There are quite a few fields that feel unnecessary and uploading products in bulk through the sheet tool can take some time.

“smooth marketplace connection”

Pros

Connecting the marketplace has been smooth and easy.

Cons

I'm still evaluating it but at this point the options for customizing searches around specific inventory feel somewhat limited.

“feature-packed and accessible”

Pros

It included every feature we needed and the platform was very simple to use.

Cons

Honestly there wasn't anything to complain about-we thought it was easy to use and packed with useful features.

“solid fit for any business”

Pros

A really good product that works well for small business startups as well as larger companies.

Cons

Not every feature in the product is okay.

“user friendly inventory management”

Pros

Right from the start, the platform felt very user friendly and simple to work with. We were able to take advantage of many features and it made the whole process of adding our items to inventory and keeping track of them much more manageable.

Cons

One limitation was that we couldn't integrate the inventory and the items we added with WooCommerce or certain other e-commerce websites.

“helpful product categories”

Pros

It's very user friendly and it already includes all the groups and categories I need for my products.

Cons

The only downside is that I'm not able to customize the groups according to the product type.

“quick setup and smart inventory”

Pros

The way it handles the inventory process feels well thought out.

Cons

I'd still like to see more options, additional features and a dashboard with more customization.