Eventcube Reviews

Pros

Running regular ticketed events or recurring member activities works really well for us because registrations, payments and member profiles are all handled in one place for us.

Cons

Interface doesn't feel as polished as some newer platforms and setting up automations and event workflows takes a little time before it starts to feel simple.

Pros

From the outset, this has felt like really good value for the money for us. It helps our company build a very capable event management setup, especially since it allows plenty of customization and is very simple for us to use.

Cons

Event ticketing side of it is not quite best-in-class and the customer support team could definitely be a bit better too.

Pros

Handling events, ticketing and scheduling is very easy for us which makes the platform simple to work with. I'd definitely use it again.

Cons

I've only used it a few times so far, so I haven't really come across anything I dislike. I'd definitely use it again.

Pros

Organizing an event with this turned out to be way more convenient than I expected for me. Getting the tickets set up took hardly any time and I was able to customize everything so it matched my branding. It covers the essential features too, like promo codes and seating options and the whole system works without creating extra hassle for me. For anyone organizing events, it's a really great option.

Cons

The part that bothered me was the added fees. I didn't expect the total at checkout to jump that much, especially when purchasing several tickets at once. That part comes across as a little sneaky.

Pros

At my previous job at a small to midsize business, we used it to manage branded event experiences and overall it worked well for that purpose for us. It offered pretty great customization options and we didn't run into any issues with payments or ticketing.

Cons

Navigation in the UI was a little frustrating because it wasn't very simple. I'd also say the reporting and analytics capabilities were fairly limited which made it harder to measure event performance or understand attendee engagement. On top of that, there were a few bugs that took quite a while to get fixed.

Pros

An event can be created and made live in just a few minutes for us which has been a big plus. The IT support team has also been responsive and effective and any quirks specific to our setup were addressed quickly or a workable solution was provided for us.

Cons

At times, a few issues, like the lack of synchronisation with Qflow, have been hard to troubleshoot. Some users also find the thumbnail image requirements a bit restrictive, since the 1200 x 800 size is very specific and can be difficult to prepare, especially for less experienced users.

Pros

Using it has been a pleasure for me because it feels simple and well aligned.

Cons

At this point, I honestly haven't come across any real faults to mention.

Pros

Starting out with this was surprisingly easy for me, even though I'm not usually very confident with tools like this. The interface feels really simple, the functionality is excellent and the setup was quick for me. There are plenty of features to customize things to suit my needs or my audience's and whenever I got stuck on anything, the customer service team responded quickly and helped point me in the right direction for me.

Cons

It's honestly difficult to come up with many downsides but once booking fees are taken into account, there are a few slightly cheaper alternatives available.

Pros

Beginning with it was quick for me and using it day to day has been easy. Sending music samples to clients to show ideas works easily for me and it has cut down travel costs a lot since I don't need to go to face-to-face meetings nearly as often.

Cons

There are still a few compatibility issues when using it with an iPad.

Pros

Right from the start, this felt really easy for me and I was able to do everything I wanted without any trouble.

Cons

I haven't noticed any downsides yet but I've only used it once so far.

Pros

After trying quite a few ticketing platforms, this one has been the best of the bunch for me.

Cons

There haven't been any major problems, though the user experience could be a bit more polished and there are still a few minor bugs.

Pros

The flexibility has been fantastic for us and it stacks up really well from a financial standpoint for us.

Cons

For the way I use the platform, I honestly haven't run into any real downsides.

Pros

Really easy to use for me, with excellent customer support and a fantastic UX/UI. The web designer honestly deserves a raise!

Cons

Nothing negative to mention, the whole experience was fantastic. It felt very simple and made buying tickets genuinely enjoyable.

Pros

From the start, getting started was pretty easy for me and the system has been simple to use overall. It offers good functionality and the support has been excellent thanks to a friendly, helpful team.

Cons

There really isn't much to complain about. The only area that could use some improvement is the repeat and replacement event admin, especially considering the current Covid-related environment.

Pros

Right from the beginning, the interface felt very easy and genuinely user-friendly for us, even when compared with some bigger, more established competitors. The development team has also been extremely supportive and willing to go the extra mile to customize the web shop around specific needs and requirements for us. On top of that, the staff are quick to respond, even if you're a smaller client.

Cons

If I had to point out one downside, it would be that the back-end reporting tools could be a bit more simple when reviewing sales across longer time periods. That said, this probably won't affect most clients much and it's fairly simple to work around by exporting the sales data into an Excel sheet.

Pros

Whenever we weren't sure how to move around the site or access a specific feature, the customer service team was incredibly helpful for us. They walked us through the system with a detailed demo and sorted out any problems we ran into straight away. The option to customize the event page so it matches our company branding is also a big advantage for us.

Cons

There really isn't much to complain about with the platform. It does come with a lot of features but once you understand how the system works, everything becomes very easy.

Pros

Its simple layout makes bringing new users on board incredibly easy for us. On top of that, the reporting tools feel much less clunky and far more user-friendly than almost every other ticketing system I've worked with.

Cons

Honestly, it's difficult to come up with any real downsides. On the rare occasion I've run into an issue, the customer support has been outstanding.

Pros

One thing I really appreciate is how much we can tailor the event page to match our brand, while still showing multiple events together on a single page. It looks visual, clean and is simple for users to move around. Adding new events, making updates and managing bookings is also very easy for us which saves a lot of time.

Cons

There are still a few features we'd need before fully sticking with it long term. The biggest one is giving customers the option to pay what they want instead of choosing a fixed ticket price which has become much more important during Covid-19 as we run more online events. It would also help if users could instantly tell from the main page when an event is sold out. On top of that, we've had some formatting problems when copying and pasting text and edits to event descriptions can take a while to show up. A major downside compared with Eventbrite is the discoverability, since people can't really search for and book your events from anywhere in the world in the same way and that could soon matter a lot for growing our audience for virtual events.

Pros

Very easy to use for us and the customer support was excellent whenever needed. The users enjoyed it too which made the overall experience even better for us.

Cons

There wasn't much to complain about. It worked really well as a platform.

Pros

The customer support was excellent for us, it was more affordable than other options on the market at the time and the platform was simple to use.

Cons

I really can't complain, since any issues that came up were resolved quickly and within a reasonable time.