
Eventbrite Reviews
Total 219 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars33%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Kari
Real Estate, 101-500 employees
More than a year
“Incredibly user-friendly & hassle-free
Pros
The platform is incredibly user friendly and simple to navigate. Plus it works perfectly for free events to gather registrations and I would definitely use it for paid ones too because it's so hassle-free.
Cons
I decided to stop using it for my charity fundraiser because their fees are significantly higher than other platforms which reduces the total amount we can raise.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
10
Functionality
10
Michael
Entertainment, 11-50 employees
More than a year
“Not the best as it claims
Pros
Its widespread recognition is a huge plus. I mean it is great that everyone is familiar with the brand.
Cons
The payout process takes a while and because the platform is so large, our event can easily get buried if we don't optimize our listing perfectly.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Gabriela
Veterinary, 11-50 employees
Less than a year
“Recommends local events you might enjoy
Pros
It recommends local events you might enjoy based on what you have done before. It is also very handy to have one place to buy and keep all our tickets.
Cons
Well the fees can add up to a significant amount and I noticed the platform does not offer much flexibility to customize things for specific needs.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Belinda
Design, 1-10 employees
More than a year
“easy for finding career events
Pros
Finding online events related to my career is so simple and having a clear dashboard of everything I have booked is fantastic.
Cons
Getting around the mobile app can be tricky sometimes. Compare to that I find the desktop website much easier to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Caroline
Religious Institutions, 500+ employees
Less than a year
“mastering attendee data with ease
Pros
Gathering attendee information is effortless and the way it is all organized on the management side is very clear.
Cons
The search function needs more filters and I feel like it would be helpful to hide certain data columns when you are only looking for specific details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
NINA
Financial Services, 500+ employees
Free Trial
“Detailed listings for all kinds of events
Pros
The event listings are really detailed, covering everything from movie premieres and upcoming concerts to special showings which I find awesome.
Cons
One thing I noticed is that the event details, especially the timing are not always accurate and updated.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Malvika
Insurance, 500+ employees
Less than a year
“Intuitive by design
Pros
For me the learning curve was practically zero, I picked it up right away.
Cons
My main wish is for a bigger selection of events like more concerts and similar activities.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Annie
Retail, 101-500 employees
More than a year
“A logistics pro with limited branding
Pros
The best part for me was how effortlessly it managed events with multiple vendors. Creating professional pages and handling all the guest confirmations was a smooth process that saved me a lot of planning time.
Cons
I was a bit disappointed by the lack of branding options. Plus trying to make an event page match our company's style was also difficult and not very intuitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Tran
Real Estate, 1-10 employees
More than a year
“finding events is v simple
Pros
we can easily search for events by our city or location and the ticket purchasing process is pretty easy to navigate too.
Cons
It is annoying that I need a separate Eventbrite Organizer app to manage my events instead of having everything in one place.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Bethany
Events Services, 1-10 employees
Less than a year
“Pretty simple to figure out
Pros
Eventbrite platform is pretty simple to figure out and since it is so popular, most people are already familiar with how it works.
Cons
There is not much to criticize. It handles the basics well for me even if it is not packed with advanced features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
6
Princess
Food & Beverages, 1-10 employees
More than a year
“reliable sign-ups
Pros
It is great that people can register for an event and get a notification if it is sold out. Plus receiving an email confirmation is also a helpful touch that I like.
Cons
Sign up with Google option can be a bit glitchy sometimes which is my only real gripe.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Maria Eleonora
Entertainment, 1-10 employees
Less than a year
“a trusted and easy-to-use event hub
Pros
The platform is simple to use and has connections with a huge number of event organizers which makes it even more likable.
Cons
I feel like the visuals could be a bit more modern but overall, I do not have any specific complaints.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Ewan
Retail, 1-10 employees
Less than 6 months
“Simplifies the entire process
Pros
What stands out is how it simplifies the entire process of setting up and running an event. Everything from creating tickets to monitoring who attends is clear-cut and simple. Its integrated marketing features also do a great job of helping us find a larger audience.
Cons
The fees are my biggest issue as they can become quite expensive for smaller gatherings. The options for customizing our event page also feel a bit restrictive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Robert
Fund-Raising, 51-100 employees
Less than a year
“PERFECT tool!!
Pros
I find it really handy for getting a precise headcount for our events.
Cons
Honestly I would not change a thing about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cecilia
Information Technology and Services, 11-50 employees
Free Trial
“feature-rich but could be more intuitive
Pros
You can build an event page, handle invitations and notifications, track who is coming and even make a unique entry QR code for every guest. I mean it works just as well for free events as it does for paid ones.
Cons
As per me the participant list and event settings could really use more features. Also managing everything is not always a simple or quick process.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Nicole
Computer Software, 1-10 employees
Less than a year
“An amazing platform for organizing events
Pros
It is an amazing platform for organizing our events and handling ticket sales.
Cons
Getting started takes a little time but let me assure you that it is not too hard to figure out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Alain
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
“Simple to create an event
Pros
My favorite part is how simple it is to create an event and then keep track of all the updates.
Cons
Checking guests in at an event can sometimes be difficult. So we really wanted a way to search our guest list to find people who work for certain companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lauren
Consumer Services, 1-10 employees
Less than a year
“Perfect for both local plans and trips
Pros
You always know about the latest events in your own city and places you are planning to travel to. That makes it perfect for both local plans and trips. And one thing I like a lot is that you can also search for what's happening on specific dates.
Cons
The search results can get cluttered with duplicate events or a bunch of very similar listings. So I feel like it would be helpful to have a way to filter out specific event categories I am not interested in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Tim
Performing Arts, 1-10 employees
More than a year
“top-notch design
Pros
Getting started and setting everything up is very easy for us. The design is also top-notch and overall it is simple to use and one of the most visually appealing event sites around.
Cons
I would love more options for customizing the event page to better match my companys branding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Salina
Higher Education, 1-10 employees
Less than 6 months
“Easy buying and super convenient storage
Pros
Buying tickets is easy and keeping them stored digitally in the app is super convenient.
Cons
Well I was not thrilled about having to download a separate app but it turned out to be a very simple process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10