
Eventbrite Reviews
Total 219 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars33%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Noah
Financial Services, 1-10 employees
More than a year
“reliable tool for reserving a spot
Pros
It is a reliable tool for reserving a spot at things happening near me.
Cons
Some parts of the process can feel a little slow but it is never been a major problem for me.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Wasif
Education Management, 11-50 employees
Less than a year
“Simplicity really stood out
Pros
The speed and simplicity of the platform really stood out to me.
Cons
To me the interface looks a bit confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Natasha
Non-Profit Organization Management, 1-10 employees
More than a year
“Uncomplicated hosting and ticket tracking
Pros
Hosting an event is uncomplicated and keeping an eye on how many tickets you have sold is simple too. Plus printing out or sharing the list of who's registered is also an easy task.
Cons
I have never run into any trouble while using Eventbrite.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Melinda
Health, Wellness and Fitness, 1-10 employees
More than a year
“A smooth payment process
Pros
Setting up a class is simple and for my customers, checking out and getting my payment to me is a smooth process.
Cons
In my opinion the search function could be improved with better optimization. It definitely needs some work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chijioke
Hospital & Health Care, 51-100 employees
Less than a year
“user-friendly & simple design
Pros
Its user-friendly and simple design is what makes it one of the best options available.
Cons
I do not have any complaints. I have used the app a couple of times now and have not come across a single issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
8
Gracie
Individual & Family Services, 11-50 employees
More than a year
“Very well-organized and fast website
Pros
The website is very well-organized which makes entering our information easy. The whole process is fast and only takes a few minutes. I also like that you get a confirmation email right away and can add the event to your phones calendar with just one click.
Cons
I get a lot of emails advertising other events which can be annoying. Also the website might be difficult for people who are not good with computers and might need help when they first start using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Laetitia
Professional Training & Coaching, 1-10 employees
Less than 6 months
“feels difficult to use
Pros
I am not a big fan of Eventbrite personally and I have stopped using it altogether.
Cons
In my opinion it is not very user friendly and feels difficult to get the hang of.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Stephanie
Professional Training & Coaching, 1-10 employees
More than a year
“Ideal for finding people or events
Pros
It's a huge advantage that the service is so popular and well-known, because it makes finding people and events incredibly easy
Cons
I would love if the process for making or editing event pages was more simple and less complicated.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
6
Pebbles
Insurance, 1-10 employees
More than a year
“All event details kept neatly organized
Pros
All our event details are kept neatly organized in a single spot. Plus we get immediate payment confirmations right there and then.
Cons
It is a shame that some events don't use this platform. As I feel like it would be so much more convenient if they did.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aideen
Hospitality, 51-100 employees
More than a year
“perfectly centralized event hub
Pros
Being able to set the search to just my local area is great for finding things close by, instead of seeing stuff from all over the country. The today filter is also perfect for last-minute plans as it shows you what is still available. And having both paid and free options is a nice bonus and it is cool that they promote the free ones too.
Cons
I honestly do not have a single complaint. I really like that they have free events so not everything requires a payment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Entertainment, 1-10 employees
More than a year
“A huge built-in audience!
Pros
Since many event organizers use this website, most people coming to your event already have an account which is a good thing.
Cons
There are not a lot of choices for personalizing our event page's appearance which is a flaw.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Roberto
Information Technology and Services, 1-10 employees
More than a year
“really simple platform with detailed reports
Pros
It is a really simple platform to use, it gets our event seen by a lot of people and handling tickets is very adaptable. You also get built-in promotion tools and some seriously detailed reports on how things are going.
Cons
The commission fees can be pretty steep for paid events and you need a premium plan to access some of the more advanced tools.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
6
Odale
Construction, 51-100 employees
Less than a year
“needed no prior experience!
Pros
Eventbrite lets someone with no experience in organizing events set one up and run it without much trouble.
Cons
My Android app crashed on me a few times. It might have just been my device but the overall process was still fairly smooth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Bruce
Education Management, 500+ employees
More than a year
“simple and effective
Pros
Despite its simple design, the app works perfectly getting into events is always a seamless process.
Cons
Booking a spot for some events involves clicking through a lot of pages which I find a bit of a hassle.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Ayham
Non-Profit Organization Management, 1-10 employees
More than a year
“You can always count on it!!
Pros
You can always count on it and it is simple to operate. Plus I like the design as it is visually appealing.
Cons
I cannot think of any real drawbacks. The interface might feel unfamiliar at first but I would not really count that as a negative point.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Muna
Marketing and Advertising, 1-10 employees
Free Trial
“A flexible platform
Pros
We get so many choices, better information about our event and we can change almost everything to fit our needs.
Cons
The service charges feel a bit steep to me especially when you are organizing a smaller gathering.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Timothy
Marketing and Advertising, 500+ employees
Less than a year
“simple process for purchasing tickets
Pros
The process for purchasing tickets and then keeping them stored is just so simple.
Cons
There is a cost involved for hosting and listing our event on the platform which I did not like at all.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
8
Functionality
8
Christy
Information Technology and Services, 101-500 employees
Less than a year
“comes with lots of useful tools
Pros
Eventbrite app is very user friendly and comes packed with useful tools.
Cons
In my opinion new users might find all the different features a bit overwhelming and complicated at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Daniel
Photography, 1-10 employees
Less than 6 months
“process is simple with a clean design
Pros
Booking an event is a simple process, thanks to the clean design and simple setup.
Cons
My experience has been completely smooth and I have not faced any problems with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oscar
Computer Software, 51-100 employees
Less than a year
“helps with spreading the word
Pros
Creating and spreading the word about our events is so easy now and the way all the details are laid out is really clean.
Cons
We sometimes run into trouble with QR codes not scanning though thats usually because of the attendees phones or how they are displaying the ticket.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9