Total 219 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

33%

3

Stars

7%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

N

Noah

Financial Services, 1-10 employees

More than a year

5.0
December 2024

reliable tool for reserving a spot

Pros

It is a reliable tool for reserving a spot at things happening near me.

Cons

Some parts of the process can feel a little slow but it is never been a major problem for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

W

Wasif

Education Management, 11-50 employees

Less than a year

5.0
December 2024

Simplicity really stood out

Pros

The speed and simplicity of the platform really stood out to me.

Cons

To me the interface looks a bit confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

N

Natasha

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
December 2024

Uncomplicated hosting and ticket tracking

Pros

Hosting an event is uncomplicated and keeping an eye on how many tickets you have sold is simple too. Plus printing out or sharing the list of who's registered is also an easy task.

Cons

I have never run into any trouble while using Eventbrite.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Melinda

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2024

A smooth payment process

Pros

Setting up a class is simple and for my customers, checking out and getting my payment to me is a smooth process.

Cons

In my opinion the search function could be improved with better optimization. It definitely needs some work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Chijioke

Hospital & Health Care, 51-100 employees

Less than a year

5.0
December 2024

user-friendly & simple design

Pros

Its user-friendly and simple design is what makes it one of the best options available.

Cons

I do not have any complaints. I have used the app a couple of times now and have not come across a single issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

8

G

Gracie

Individual & Family Services, 11-50 employees

More than a year

4.0
December 2024

Very well-organized and fast website

Pros

The website is very well-organized which makes entering our information easy. The whole process is fast and only takes a few minutes. I also like that you get a confirmation email right away and can add the event to your phones calendar with just one click.

Cons

I get a lot of emails advertising other events which can be annoying. Also the website might be difficult for people who are not good with computers and might need help when they first start using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Laetitia

Professional Training & Coaching, 1-10 employees

Less than 6 months

3.0
December 2024

feels difficult to use

Pros

I am not a big fan of Eventbrite personally and I have stopped using it altogether.

Cons

In my opinion it is not very user friendly and feels difficult to get the hang of.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S

Stephanie

Professional Training & Coaching, 1-10 employees

More than a year

4.0
November 2024

Ideal for finding people or events

Pros

It's a huge advantage that the service is so popular and well-known, because it makes finding people and events incredibly easy

Cons

I would love if the process for making or editing event pages was more simple and less complicated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6

P

Pebbles

Insurance, 1-10 employees

More than a year

5.0
November 2024

All event details kept neatly organized

Pros

All our event details are kept neatly organized in a single spot. Plus we get immediate payment confirmations right there and then.

Cons

It is a shame that some events don't use this platform. As I feel like it would be so much more convenient if they did.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aideen

Hospitality, 51-100 employees

More than a year

5.0
November 2024

perfectly centralized event hub

Pros

Being able to set the search to just my local area is great for finding things close by, instead of seeing stuff from all over the country. The today filter is also perfect for last-minute plans as it shows you what is still available. And having both paid and free options is a nice bonus and it is cool that they promote the free ones too.

Cons

I honestly do not have a single complaint. I really like that they have free events so not everything requires a payment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diane

Entertainment, 1-10 employees

More than a year

4.0
November 2024

A huge built-in audience!

Pros

Since many event organizers use this website, most people coming to your event already have an account which is a good thing.

Cons

There are not a lot of choices for personalizing our event page's appearance which is a flaw.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

R

Roberto

Information Technology and Services, 1-10 employees

More than a year

4.0
November 2024

really simple platform with detailed reports

Pros

It is a really simple platform to use, it gets our event seen by a lot of people and handling tickets is very adaptable. You also get built-in promotion tools and some seriously detailed reports on how things are going.

Cons

The commission fees can be pretty steep for paid events and you need a premium plan to access some of the more advanced tools.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

6

O

Odale

Construction, 51-100 employees

Less than a year

4.0
November 2024

needed no prior experience!

Pros

Eventbrite lets someone with no experience in organizing events set one up and run it without much trouble.

Cons

My Android app crashed on me a few times. It might have just been my device but the overall process was still fairly smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

Bruce

Education Management, 500+ employees

More than a year

4.0
November 2024

simple and effective

Pros

Despite its simple design, the app works perfectly getting into events is always a seamless process.

Cons

Booking a spot for some events involves clicking through a lot of pages which I find a bit of a hassle.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Ayham

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2024

You can always count on it!!

Pros

You can always count on it and it is simple to operate. Plus I like the design as it is visually appealing.

Cons

I cannot think of any real drawbacks. The interface might feel unfamiliar at first but I would not really count that as a negative point.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Muna

Marketing and Advertising, 1-10 employees

Free Trial

4.0
November 2024

A flexible platform

Pros

We get so many choices, better information about our event and we can change almost everything to fit our needs.

Cons

The service charges feel a bit steep to me especially when you are organizing a smaller gathering.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Timothy

Marketing and Advertising, 500+ employees

Less than a year

4.0
November 2024

simple process for purchasing tickets

Pros

The process for purchasing tickets and then keeping them stored is just so simple.

Cons

There is a cost involved for hosting and listing our event on the platform which I did not like at all.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

8

Functionality

8

C

Christy

Information Technology and Services, 101-500 employees

Less than a year

4.0
November 2024

comes with lots of useful tools

Pros

Eventbrite app is very user friendly and comes packed with useful tools.

Cons

In my opinion new users might find all the different features a bit overwhelming and complicated at first.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

D

Daniel

Photography, 1-10 employees

Less than 6 months

5.0
November 2024

process is simple with a clean design

Pros

Booking an event is a simple process, thanks to the clean design and simple setup.

Cons

My experience has been completely smooth and I have not faced any problems with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Oscar

Computer Software, 51-100 employees

Less than a year

5.0
November 2024

helps with spreading the word

Pros

Creating and spreading the word about our events is so easy now and the way all the details are laid out is really clean.

Cons

We sometimes run into trouble with QR codes not scanning though thats usually because of the attendees phones or how they are displaying the ticket.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9