
Eventbrite Reviews
Total 219 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars33%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Tiah
Accounting, 51-100 employees
Less than 6 months
“frustrating support
Pros
The platform felt very simple and user-friendly for all sorts of different events.
Cons
My biggest frustration was the customer support, which was really unhelpful. On top of that, the website never felt fully secure, which always made me a bit uneasy.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
4
Cajetan Emeka
Education Management, 500+ employees
More than a year
“the complete event management solution
Pros
Getting started and managing everything on Eventbrite is so easy. With just a few clicks, our event is live and ready for a huge audience to sign up.
Cons
I cannot think of a single thing to complain about. It is a very strong platform that meets all my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mitch
Retail, 500+ employees
Less than a year
“taking the stress out of hosting
Pros
For me the best part is how it simplifies the entire process of planning and running an event. Suddenly, tasks like building the event page, tracking sign-ups and communicating with attendees all become so much easier.
Cons
The fees on ticketed events are a downside. For internal meetings or smaller groups, the costs can pile up which makes it less affordable for those situations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Emmanuel
Security and Investigations, 500+ employees
More than a year
“Introduces job fairs with clear guidance
Pros
I like that it introduces job fairs to people who are new to them and provides clear, step by step guidance throughout the process.
Cons
To be honest I have no complaints. It is a fantastic platform that has genuinely helped many people find employment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arial
Hospital & Health Care, 500+ employees
Less than 6 months
“Pretty simple for spreading news
Pros
Spreading the news about work-related happenings is pretty simple with this platform.
Cons
The registration link can be glitchy, sometimes requiring a couple of tries before it successfully directs us to the event page.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Franklin
Philanthropy, 11-50 employees
More than a year
“offers a huge variety of local activities
Pros
It is great to see the huge variety of local activities and getting email reminders for events I have booked is really helpful.
Cons
To me the layout can feel a bit cluttered at times making it harder to find what I am looking for.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Maedeh
Computer Software, 51-100 employees
Less than a year
“Easy browsing with a massive list of events
Pros
Browsing the massive list of events is easy when we can filter by type and area. There is always a ton to choose from and signing up for anything is a quick process.
Cons
You often see the same event listed multiple times with different images which is confusing. Also it is unclear if the platform cannot tell they are duplicates or if it is intentional. And for international events, I feel like it would be helpful if the site made the currency conversion more obvious so you are not surprised at checkout.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
Amanda
Marketing and Advertising, 1-10 employees
More than a year
“User-friendly with powerful free tools
Pros
I've found Eventbrite to be incredibly user-friendly. Their free tools are powerful for promoting events and managing tickets, which is perfect for our corporate planning. I also love how seamlessly it connects with our social media accounts.
Cons
The interface is not the most simplest initially and it takes some time to learn where everything is and how all the tools work which can be challenging for new users.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Malaysia
Consumer Services, 1-10 employees
Less than a year
“beginner-friendly experience
Pros
Our whole experience was very wonderful and beginner-friendly, with a clean and uncluttered design.
Cons
I'd love to see a wider variety of events on here. I also think if the platform did more to market itself, it would naturally attract more organizers and fix that problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra
Writing and Editing, 1-10 employees
More than a year
“Really easy ticket-buying
Pros
Marketing an event and making the ticket-buying process smooth is really easy with Eventbrite.
Cons
Overall the platform is great but we do not have a lot of options to tailor the look and feel.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Nabila
Education Management, 51-100 employees
Less than 6 months
“its popularity is its big plus!
Pros
Its popularity is a big plus and the fact that my university uses it makes everything more convenient.
Cons
Getting an event posted and then getting the word out about it is more complicated than it should be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eniola
Maritime, 1-10 employees
More than a year
“finding conferences in our field is easy
Pros
As an academic institution, we can easily find conferences and seminars in our specific field of interest.
Cons
The search and recommendation features sometimes show me events that have nothing to do with my interests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lisa
Telecommunications, 51-100 employees
Less than a year
“So simple for promoting events
Pros
Setting up an event is so simple which is a massive help. Plus being able to schedule and promote it using the built-in automation is fantastic. That set it and forget it feature lets me concentrate on other important details.
Cons
The platform is not very user-friendly initially and I had to learn a lot through trial and error. The tutorial videos were useful but some proper training would have made a big difference.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Nailah
Consumer Goods, 1-10 employees
Less than 6 months
“great for planning
Pros
It is great how all the important details for the event we are going to are pulled together in one spot.
Cons
My main challenge is visibility, when countless events happen at the same time, mine easily gets overlooked.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
10
David
Religious Institutions, 1-10 employees
Less than 6 months
“helpful features and choices
Pros
Eventbrite software is a trusted name. Also it is adaptable and I like that it comes with a lot of helpful features and choices.
Cons
Using this platform costs more than some of the other services Ive come across.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Moin
Human Resources, 500+ employees
Less than a year
“The best local event guide
Pros
Living in Bangalore, this app shows me a much wider and better selection of local happenings like concerts and comedy shows, compared to other booking services I have tried.
Cons
The service fees are a little steep for my liking but aside from that, it works just fine.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Andy
Consumer Services, 1-10 employees
More than a year
“Packed with useful tools
Pros
Scheduling and handling events is a simple process. The layout is user-friendly but still has all the functionality I am looking for. The integrated tools for marketing and promotion are also very useful.
Cons
You cannot customize things very much and it does not have the built-in audience of big social networks like Instagram or Twitter. The fees are also on the higher side.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Tamika
Child Day Care Services, 1-10 employees
Less than a year
“very useful app!!!
Pros
The app is very useful. It gives us all the important details like times, locations and settings we can change. Having all this information makes it much easier and faster to use.
Cons
I really cant think of any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Spencer
Market Research, 51-100 employees
Less than a year
“Quick to get the hang of
Pros
Getting the hang of the app was quick and using it is very simple too.
Cons
I do not have a single complaint. I am a big fan of the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10