Last Updated
Overview
Cove helps commercial property teams streamline building operations with centralized work orders, preventive maintenance scheduling, and amenity management. While the platform primarily focuses on office and mixed-use environments, its integrated tools enhance operational visibility. Overall, it is suitable for property managers and real estate teams seeking structured facility coordination.
Cove Specifications
- Maintenance Management
- Reporting And Analytics Dashboards
- Mobile Accessibility
- Visitor And Resource Booking
What Is Cove?
Cove is a unified commercial property management platform designed for property managers, landlords, and engineers overseeing building operations and tenant experience. The software centralizes functions such as work order management, preventive maintenance scheduling, certificate-of-insurance tracking, tenant communications, and access control. It also integrates with systems such as Yardi to keep operational data in sync.
Cove helps property teams manage building activities, coordinate tenant services, and maintain operational visibility across commercial real estate portfolios.
Cove Pricing
The Cove cost is estimated to fall between $30–$75/user/month, according to industry benchmarks for cloud-based facility and workplace management platforms with work order management, tenant communication, and access control integrations. This range is intended for general budgeting purposes, as actual costs may vary depending on portfolio size, selected modules, integrations, and implementation requirements.
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation And Onboarding: $5,000–$25,000 for configuring building operations workflows, tenant engagement tools, and portfolio setup
- Data Migration: $1,000–$5,000, depending on the volume of maintenance records, vendor data, and property information imported
- Access Control And System Integrations: $2,000–$10,000 for connecting access control systems, calendars, parking platforms, and accounting tools
- Tenant App Configuration And Branding: $1,000–$5,000 for customizing the tenant-facing mobile app and building engagement features
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Cove Integrations
Cove supports integration with various third-party applications, including:
- Square
- Toast POS
- Genea
- Google Calendar
- Parkable
- Openpath
Who Is Cove For?
The platform is designed for commercial real estate teams looking to streamline building operations and tenant experiences. It is well-suited for:
- Office buildings
- Life science campuses
- Retail centers
- Industrial facilities
- Medical organizations
Is Cove Right For You?
If you are a property manager, landlord, or engineer responsible for overseeing commercial buildings, Cove offers a unified platform that centralizes building operations and tenant experience. It helps consolidate systems, improve operational visibility, and support more efficient portfolio management.
The platform includes SOC 2 Type II security protection and is used by major real estate organizations, including RXR and Blackstone. Cove also powers the tenant experience at Chicago’s Willis Tower. It may be suitable for property teams seeking a centralized system for managing commercial real estate operations.
Still not sure if Cove is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Cove Features
Work Order Management
Cove centralizes work order management by enabling submission, tracking, and resolution of maintenance requests within a unified system for building operations teams and service staff. It organizes requests, assigns tasks, and monitors progress to improve operational visibility and response efficiency.
Preventive Maintenance Scheduling
Cove supports preventive maintenance scheduling through automated recurring task planning across equipment, facilities, and operational assets within commercial properties. It reduces operational disruptions by ensuring maintenance activities occur consistently within predefined intervals and in accordance with facility management workflows.
COI Tracking
The platform simplifies certificate-of-insurance tracking by storing, monitoring, and organizing vendor and contractor compliance documentation in a centralized management environment. It sends automated reminders for expirations and maintains records that support regulatory compliance across property operations.
Content And Comms Management
The software streamlines communication management by distributing building updates, announcements, and operational information through multiple digital channels within a centralized interface. It ensures consistent messaging while helping property teams coordinate timely updates across tenants and staff.
Access Control Systems
Cove manages access control systems by integrating secure entry permissions and reservation-based access for tenants, visitors, and building amenities across managed properties. It supports controlled building entry while coordinating digital credentials and access policies within centralized operational workflows.
Pros And Cons of Cove
Pros
Intuitive interface simplifies daily property management tasks
Responsive customer support during implementation and use
Strong tenant engagement tools for events and updates
Cons
Some reservation workflows require manual multi-day entries
Analytics and reporting capabilities could be more detailed
Cove Reviews
Total 3 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars33%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Brianna L.
Real Estate, 11-50 employees
Less than 6 months
“Integrations and helpful staff”
Pros
From the transition Cove's team has been incredibly responsive and helpful. They made moving from our previous platform feel simple and smooth. Our tenants and maintenance staff have also had no trouble using it which says a lot about how user-friendly the system is. The Yardi integration has been a major time saver especially for billable work orders.
Cons
We'd really like to see a vendor directory feature similar to what Angus offers. That would be especially useful when managing multiple properties since not every building works with the same landscaper, fire company or other vendors. Having those contacts readily available in the app would make it faster to reach the right vendor especially during emergencies. We'd also love an "all building" or "all property" announcement option like Angus had. Instead of sending the same notice separately to each property, it would be much more efficient to send one memo across the board.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Anonymous
Commercial Real Estate, 11-50 employees
Less than a year
“stable tool with responsive help”
Pros
One thing that really stands out is the excellent customer support paired with a very reliable platform. It runs with very few bugs or issues so the overall experience feels dependable and simple to use.
Cons
I'd really like to see reservation management and work order workflows improved so they feel more smooth, visually polished and easy to use for users.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
7
Functionality
6
Sheri S.
Real Estate, 500+ employees
Free Trial
“features fit our portfolio”
Pros
Managing one property or a full portfolio, Cove comes with a broad set of features that can be customized to fit specific needs. The design choices help simplify daily operations, improve communication and make all of that possible without going over budget.
Cons
At this point there really aren't any downsides for us. Changing platforms is usually a challenge especially in property management where every minute matters but Cove made the move feel smooth. Their team took care of the hard parts and we only needed to provide the necessary information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Frequently Asked Questions
Does Cove offer an API?
Yes, Cove offers an API.
What other apps does Cove integrate with?
Cove integrates with several third-party applications, including Square, Parkable, Toast POS, Genea, Google Calendar, and Openpath.
What types of pricing plans does Cove offer?
Pricing for Cove is estimated to range from $30–$75/user/month, based on industry benchmarks for cloud-based facility and workplace management platforms. Request a personalized Cove price plan for your organization today.
What language does Cove support?
Cove primarily supports the English language.
Does Cove have a mobile app?
Yes, Cove offers a dedicated mobile application for iOS and Android devices.
Who are the typical users of Cove software?
Cove features are ideal for official building, medical organizations, retail centers, life science campuses, and industrial facilities.
What level of support does Cove offer?
Cove offers support through email, knowledge base, FAQ, chat, online contact form, newsletter, guide, webinars, and blog.