EEM Suite

EEM Suite Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HV

Harsha V.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
June 2021

powerful billing tools

Pros

Handling the full energy price analysis, billing, auditing and data importing is very efficient with this software. The cost-related reports are especially helpful and the latest updates and added features have been very impressive and useful.

Cons

The interface could be improved, as it feels a bit complex for beginners when trying to locate features. It would also help to have some guidance materials and training files included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SJ

Scott J.

Computer Networking, 1-10 employees

More than a year

5.0
July 2020

great reports, great experience

Pros

Using EEM Suite has been a peice of cake and the package comes with a wide range of strong, reliable reporting features.

Cons

Overall, my experience with this software has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Environmental Services, 51-100 employees

Less than a year

4.0
May 2020

reports + search win

Pros

Working with the Bill History and Location/Account/Meter reports has been especially useful, with several features standing out in a really positive way. The hierarchy setup makes it much easier to understand how each account fits in with the others which is particularly helpful when navigating the many Los Angeles County buildings. The ability to search sites using a wide range of filters is another major advantage, whether searching by location description, address, meter number or other details. The automatically generated graphs in the Bill History reports also save time and make it easier to identify trends at a glance. Another valuable feature is the level of customization available in the Bill History report especially when narrowing results down to specific commodities or utility providers.

Cons

One area that could definitely be better is the overall user interface. When I first started using the platform, it was not effortless to move around and figure things out. A cleaner, more user-friendly design would help and some documentation or guidance on how to use the tool would be especially useful for new users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9