EZFacility
Last Updated
Overview
EZFacility is a comprehensive facility management platform designed for gyms, sports clubs, and fitness centers. It centralizes scheduling, membership, and POS operations for streamlined business management. However, some users note that additional features may incur extra costs, impacting smaller facilities. Its robust reporting, automation, and customer support remain standout advantages.
EZFacility Specifications
- Activity Dashboard
- Alerts/Notifications
- Attendance and Time Tracking
- Client Management
What Is EZFacility?
EZFacility is a cloud-based facility management solution that consolidates scheduling, membership management, and point-of-sale into a single, intuitive platform. Businesses benefit from automated reminders to reduce client delinquencies, extensive reporting for actionable insights, and centralized scheduling to maximize resource utilization and efficiency.
EZFacility Pricing
EZFacility price starts at $99/month. It offers the following packages:
- Starter
- Basic
- Premium
- Ultimate
In addition to the base subscription costs, organizations should account for the following estimated expenses:
- Implementation: $500–$5,000 for SMBs; $5,000–$20,000 for multi-location or complex deployments
- Data Migration And Setup: $500–$5,000, depending on member, asset, and scheduling data volume
- Admin And Staff Training: $500–$3,000
- Payment Processing, Hardware, And Third-Party Integrations: $1,000–$10,000+, depending on POS, access control, and integration scope
Disclaimer: The pricing is subject to change.
EZFacility Integrations
Who Is EZFacility For?
EZFacility is designed for a diverse range of sports and fitness businesses that require scalable, secure, and accessible management tools.
- Gyms
- Sports clubs
- Yoga studios
- Community centers
- Shooting ranges
Is EZFacility Right For You?
Struggling with scattered schedules and manual member tracking? EZFacility addresses these challenges with centralized scheduling, automated reminders, and a self-service portal that streamlines every aspect of facility management. It delivers actionable business insights through robust reporting and ensures secure operations with PCI DSS Level 1 certification for payment processing.
The platform is designed to scale from single-site gyms to multi-location sports complexes, adapting as your organization grows. Still doubtful if EZFacility is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
EZFacility Features
Facility Scheduling
EZFacility enables users to centralize all scheduling for physical resources, classes, clinics, and rentals into a color-coded calendar. This approach provides an at-a-glance visibility of available resources and maximizes facility usage, helping businesses avoid double bookings and optimize operations.
Membership Management
The platform offers tools to create custom membership plans, manage member relationships, sell services online, and automate payment reminders. These features help reduce client delinquencies and streamline the membership lifecycle, improving retention and revenue.
Integrated Point-Of-Sale And Inventory
EZFacility’s POS and inventory management system allows for seamless sales from desktop or mobile devices, real-time product tracking, automated reorder alerts, and profitability reporting. This integration simplifies retail operations and ensures accurate inventory control.
League Management
Users can create complex league and tournament schedules in minutes, manage referee assignments, and generate printable scorecards. The league management tools ensure games run on time and provide features like photo ID verification for enhanced security and organization.
Self-Service Client Portal
Clients can independently update payment information, schedule sessions, purchase packages, and register for programs online. The self-service portal empowers members, reduces administrative workload, and enhances the overall customer experience.
Pros And Cons of EZFacility
Pros
Responsive and knowledgeable customer support
Comprehensive scheduling and reporting tools
User-friendly interface for staff and members
Cons
Onboarding emails must be sent manually with limited tracking
Updating payment details may involve extra steps and added costs
EZFacility Reviews
Total 10 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars20%
3
Stars0%
2
Stars20%
1
Stars10%
Share your experience
Entertainment, N/A employees
Less than 6 months
“Hard to book anything”
Pros
The sales experience was excellent. They were very confident about being able to handle everything we asked for and the onboarding training itself was fairly great.
Cons
Once we got into the actual platform, it didn't really line up with what we were promised during the sales process. We ended up relying on a lot of workarounds and constantly trying to force something that just wasn't a natural fit. We reached out to EzFacility many times and the customer support was really disappointing. The worst part was connecting it to our website because the scheduling flow was a mess. Users had to choose a plan, program or product and pay first and only after completing payment could they pick a date and time.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
2
Functionality
3
Health, Wellness and Fitness, N/A employees
More than a year
“too many extra fees!!”
Pros
Been using it for about a decade, I can say the layout is fairly simple and entering data into each membership is simple enough. It also gives you some flexibility when you need to make changes to memberships.
Cons
The biggest frustration was that everything felt a la carte. Even after being a customer for more than 10 years, the pricing kept going up and although they would sometimes make adjustments, I had to contact them every single year to discuss it. They charge extra for just about everything which was especially hard on a small basic facility like ours. We needed to integrate the door system on top of an already high monthly bill for the limited features we were actually using and there was no real way to make the cost work. On top of that, they wanted to charge an additional $200 per month just to use Authorize.net instead of their own payment processor which is a big reason we decided to leave. They also tried to charge me $500 to transfer my client data into another software.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
1
Functionality
1
Health, Wellness and Fitness, N/A employees
Less than 6 months
“Adaptable software”
Pros
There's a broad range of services available on the platform which makes it really useful for handling different needs in one place.
Cons
An issue came up when trying to update the stored financial information. Switching member details from direct debit payments to card payments using the 16-digit card number wasn't so easy. Other options were available but they came with extra costs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of EZFacility?
Typical users who benefit from EZFacility features include gyms, sports clubs, yoga and pilates studios, community centers, shooting ranges, university recreation centers, and personal training businesses.
What level of support does EZFacility offer?
EZFacility provides assistance via support center and ticket system.
What other apps does EZFacility integrate with?
The vendor hasn't provided details about third-party integrations.
What languages does EZFacility support?
EZFacility software is primarily available in English.
Does EZFacility offer an API?
Yes, EZFacility provides RESTful API services.
Does EZFacility have a mobile app?
Yes, EZFacility offers a branded mobile app for both iOS and Android devices.
What types of pricing plans does EZFacility offer?
EZFacility pricing starts at $99 per month and is available in Starter, Basic, Premium, and Ultimate packages, with costs varying based on features and organizational needs. Get in touch for a tailored EZFacility cost estimate.