Fracttal One Reviews
Total 153 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars22%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Higher Education, 500+ employees
Free Trial
“Workflow looks good”
Pros
Fast and agile performance makes everything in the program very simple to use, with windows and tools that are quick to locate. It feels visually appealing as well.
Cons
Can't point out any challenges have come up during my use of the platform. I haven't run into any difficulties with the operations and being able to download a demo is a nice way to get started.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 101-500 employees
Free Trial
“control system is outstanding”
Pros
This has been an excellent tool for maintenance management especially because it lets us handle both work orders and warehouse operations in one place.
Cons
I'm only getting started with Fracttal, I can't really point out anything I dislike yet because I still need more time to get familiar with the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Industrial Automation, 51-100 employees
More than a year
“quick guides really help”
Pros
Users notice the versatility of the software immediately and the interface is very user-friendly as well. They also offer quick usage guides which helps a lot. Once the AI feature is released, consulting questions should become much faster than it is at the moment.
Cons
There have been some issues when converting reports to PDF in letter size. Also, building a more advanced setup within the software requires linking several assets together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 1-10 employees
More than a year
“Maintain everything on your phone!”
Pros
Overall, I've had a very good experience with the platform. It's easy to work with, performs well on mobile and makes handling work orders and assets more convenient with QR and NFC.
Cons
Android uploads can be slower than expected, while customization is somewhat limited for a few reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Warehousing, 11-50 employees
Less than 6 months
“IoT integration is superb”
Pros
Bringing maintenance and asset management together on a single platform is a major advantage. The system also offers several ways to view information, whether through lists, Kanban boards or timeline diagrams making upcoming work orders much clearer to track. Another valuable point is the use of IoT devices since they can automatically trigger tasks which is excellent for detecting failures early.
Cons
Meter information visible directly from Fracttal Sense is still something I would like to see, along with the ability to display all Fracttal Sense variables within the same graph or visual.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food Production, 500+ employees
Less than a year
“Detailed repair records”
Pros
Detailed repair records are easy to maintain and the clear audit trail makes it possible to track each step of the process.
Cons
My issue with it is that the database still permits inconsistencies, like assigning a part from machine A to machine B in maintenance plans and other sections where that should not be allowed.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Mining & Metals, N/A employees
Free Trial
“provides detailed reports and cloud monitoring”
Pros
Onboarding with this software is very easy and simple to understand. It's completely cloud-based which makes access convenient and the constant asset monitoring is a big advantage. I also appreciate being able to generate detailed reports for just about everything.
Cons
The biggest hassle is the initial data entry when setting up the software. On top of that, the BI data presentation feels quite basic and adding photographs still has to be done manually.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Hospitality, 101-500 employees
Free Trial
“helps you optimize your resources”
Pros
Comprehensive program that gives you broad control over your company. It helps optimize resources and cuts down the time needed for many tasks.
Cons
Still requires people to input and keep the system updated and it would benefit from intelligent systems that can automatically feed it with information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Higher Education, 51-100 employees
Free Trial
“Full asset management grip”
Pros
Managing asset information, equipment maintenance and work orders from a single platform makes this software feel really complete. The design is accessible and works well from any device which helps a lot when it comes to keeping better control of resources.
Cons
Certain modules require an extra fee to unlock full functionality. Since the system includes multiple modules and advanced reporting features some users also need initial training to get comfortable with it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Farming, 500+ employees
More than a year
“incredible tech visibility”
Pros
Tracking completed tasks by the person in charge gives me a clearer view of each technician's abilities and it also helps me set and design better standards.
Cons
The dashboards in the technical analysis area are a bit too complex for management. It would help if they included an explanation of the formulas behind the graphs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Electrical/Electronic Manufacturing, 101-500 employees
Less than 6 months
“subtasks + tasks in control”
Pros
Recordkeeping of tasks and subtasks is very well handled and it makes it clear what needs to be completed for the main task. It also gives good visibility into all the activities involved in each task which helps a lot with organization and follow-up.
Cons
Access is still limited depending on the user profile. Right now, not every profile can use different activities and we only have access to work orders. It would be much more useful if technicians had more options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, N/A employees
Less than 6 months
“Scheduling that makes sense”
Pros
Does a really nice job of making task scheduling concepts simple to present and understand and the execution side is just as uncomplicated. The educational value stands out especially when explaining how scheduling works in practice.
Cons
Subtask generation could be automated when creating multiple tasks. It should also support loading more than one task at the same time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Facilities Services, 11-50 employees
Less than 6 months
“Agile tools!”
Pros
Efficiency and agility came through right away with this one. It gives us all the tools we need to handle work with our technicians and clients much faster.
Cons
Overall, it's a very good system. The only downside is that there seems to be a lot of information to enter at the beginning which may not feel very appealing but it only has to be done once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 101-500 employees
Free Trial
“KPI tracking”
Pros
Centralizing all the information needed for implementation planning and follow-up is what I value most. The reports and practical KPIs are very helpful for analyzing results making decisions and improving processes.
Cons
Internet access is mandatory during account setup which can affect the process since network stability is still an issue in many areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Oil & Energy, 500+ employees
Less than 6 months
“import your data easily”
Pros
Accessing and managing information on the go adds real value to this platform and it's easy to work with. It also lets us automate imports for asset catalogs, locations and other records, saving time and keeping things organized.
Cons
Every feature has performed exactly as expected, with nothing requiring adjustment. Everything has worked incredibly well for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 51-100 employees
Free Trial
“system has astonishing range”
Pros
Early impressions of the system show how complete it is and how well it performs across a wide variety of situations. It's functional, reliable and covers a broad range of needs effectively.
Cons
Getting everything set up is quite complicated and it doesn't feel very user-friendly when migrating from another platform. With so many requirements involved, technicians can also get confused and end up spending too much time preparing reports.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Mechanical or Industrial Engineering, 1-10 employees
Free Trial
“everything all in one place”
Pros
Having all maintenance and asset information centralized and digitized in one place has been really useful since it removes the need to rely on spreadsheets and other scattered programs.
Cons
Information accuracy is particularly important since if the information entered is wrong or inaccurate, the decisions made from it will also end up being wrong.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Management Consulting, 11-50 employees
Less than 6 months
“Well-organized process”
Pros
Visual accessibility is a major benefit, as it helps me keep everything organized and accessible whenever I need it.
Cons
Would be even better if the management features were stronger and users had more freedom to organize the dashboard however they want so it fits the way they use the app best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, N/A employees
Free Trial
“Impressive!”
Pros
The level of completeness here is honestly impressive. It's surprising how thoroughly they've covered everything that impacts maintenance in a company, from machine depreciation down to the smallest details.
Cons
Zero complaints from my side. I'd need more time using it to see whether there's any room for improvement but right now it feels very complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Import and Export, 101-500 employees
Less than a year
“A practical system”
Pros
Even for people with limited computer experience, it feels practical and user-friendly. It allows you to enter a lot of information and makes overall management much simpler.
Cons
Missing from the system is an alert before the meter reading or maintenance indicator reaches its limit so there's no way to stay on top of the cycles or prepare supplies ahead of the task.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8