Fracttal One Reviews
Total 153 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars22%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mechanical or Industrial Engineering, N/A employees
Free Trial
“control across devices”
Pros
Ease of use comes through right away with the interface and having real-time access from multiple devices makes day-to-day work much more practical. It also helps reduce downtime caused by unexpected failures, gives better control over spare parts inventory and related costs and scales well for companies of different sizes and industries.
Cons
There is still an initial learning curve for teams that are not used to digital systems. It also relies on an internet connection even though the app does offer offline features and the cost can be high for smaller companies if they do not fully use all the available functions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Industrial Automation, N/A employees
Less than 6 months
“Useful tool”
Pros
It's a practical tool for managing equipment and assets and it helps keep everything under control effectively.
Cons
Some of the interface views are hard to read in certain sections. It would be helpful to have an option to increase the font size.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Electrical/Electronic Manufacturing, 1-10 employees
Free Trial
“loads data easily”
Pros
Usability here is excellent and the functions feel very user-friendly. I'd say the platform covers the key requirements well especially when it comes to data loading processes.
Cons
Access options could be defined a bit better for new users or for people who still don't have an account but beyond that I really haven't noticed any major downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Higher Education, 51-100 employees
Free Trial
“An absolute time saver”
Pros
After getting familiar with it, this maintenance system feels very advanced, practical and genuinely useful. Once you learn how to use it properly, it saves a lot of time.
Cons
The demo pages make training harder to follow because the content is limited and doesn't include all the items being shown in the demonstrations.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Industrial Automation, 51-100 employees
Less than 6 months
“Fits our work”
Pros
Adapting the system to our established way of working has been quite easy. We also have a good range of settings to work with which gives us more control over task organization and visit tracking.
Cons
Viewing technician visit schedules clearly on a visual calendar isn't possible yet making it easier to assign tasks based on timing and spot open availability. The API also isn't integrated and the pricing for it feels too high.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tobacco, 500+ employees
More than a year
“constant innovation”
Pros
Mobility stays current and keeps improving the tools in the system which has been a big plus for us. The regular updates let us keep adding modules that actually fit our day-to-day operations and support the way we work.
Cons
Designed to operate digitally and that makes sense. Still, while moving from traditional processes to digital ones, it would help a lot if we could print multiple work orders at the same time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ranching, 51-100 employees
More than a year
“Absolutely love this!”
Pros
Off the start, the platform felt very user-friendly and well-rounded for maintenance work. It covers a lot and almost everything can be tracked in one place which makes day-to-day management much more convenient.
Cons
One thing that feels a bit discouraging is that some features have to be bought separately since not everything is included in the plan we originally contracted for.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Gambling & Casinos, 500+ employees
Less than a year
“designed for your needs!”
Pros
Its customization is a big advantage especially because it was built specifically for maintaining electromechanical equipment across different industries.
Cons
There are still a few customization limits. For example, when I open a ticket, a location with a map shows up and that feature is not useful in my case.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“SAP integration works well”
Pros
SAP module integrations work particularly well and the platform clearly evolves regularly with new tools and improvements.
Cons
Technicians being based in other countries is a downside. I'd really like to see specialized IoT technicians available here in Chile for onsite visits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Real Estate, 101-500 employees
Less than a year
“Multi-app usability”
Pros
I appreciated how user-friendly the software is. It's simple to use and works well with a variety of applications.
Cons
Uploading files can be difficult at times. Also, when I've needed to pause a work order, I haven't been given access to turn on that option within my work orders.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Renewables & Environment, 11-50 employees
Less than 6 months
“Cloud monitors assets”
Pros
Being cloud-based makes the system very accessible and it also brings condition monitoring into the maintenance plan for assets which is really useful.
Cons
It's missing an RCM module for maintenance optimization and there's also no module available to record operational events.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Entertainment, 11-50 employees
Free Trial
“maintainence done right!”
Pros
Both me and my company find this software very helpful. I work for keep maintenance schedules and related information properly organized.
Cons
After going through the software's available options and features, I can honestly say I haven't come across any disadvantages so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Industrial Automation, 1-10 employees
Free Trial
“Extremely detailed controls”
Pros
Clarity and ease of understanding come through right away and the platform offers detailed configuration options for everything needed to get the job done.
Cons
Figuring out the pricing is the only missing piece so I'd need to know the cost of using the application before deciding whether that could become a disadvantage. Everything else seems fine since I haven't come across any real downsides.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10