Fracttal One Reviews
Total 153 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars22%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Construction, 51-100 employees
Less than 6 months
“Well worth it!”
Pros
Task management works really well and the interface feels friendly and simple to navigate while the notifications and reminders are genuinely useful for staying on top of things.
Cons
Subtasks don't support Excel-style formulas which is a limitation. There are also times when the platform slows down or runs into errors. A few of the more advanced features take some time to learn and customization is a bit limited in certain modules.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Commercial Real Estate, 11-50 employees
Less than 6 months
“warehouse organization system done right!”
Pros
How it improves organization is one of the biggest benefits especially through asset formalization, warehouse order and the way it helps keep work structured and well organized.
Cons
Up to this point, I haven't come across any downsides with Fracttal One and that has made using it a very pleasant experience overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, N/A employees
Free Trial
“best option for new users”
Pros
Approachability is built right into the platform, with a friendly interface that makes it usable even for people without a technical background. It also brings all company assets together in one place which makes it much simpler to monitor them, manage their useful life and maintenance and keep associated costs under control.
Cons
advanced features can take a bit of time to learn even though the interface is user friendly especially for users who are not already familiar with maintenance management systems.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Events Services, 51-100 employees
More than a year
“Asset tracking improver”
Pros
Fits our organization's needs well and has made tracking asset maintenance plans much better.
Cons
Catalog and master record setup takes quite a bit of time since there are a lot of new concepts to learn.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Security and Investigations, 51-100 employees
Free Trial
“Standout CMMS choice”
Pros
Cloud-based CMMS functionality makes Fracttal One feel like a modern, capable platform that's very easy to work with.
Cons
What grabs your attention first is the easy navigation and user-friendly interface and being cloud-based makes it accessible from almost any device. It also has an amazing notification system, strong preventive maintenance planning, broad options for tracking assets and work orders, plus integration with IoT sensors and predictive maintenance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 101-500 employees
Less than a year
“support simplifies workflow”
Pros
Moving around the system is easy and the online help is really useful whenever I need clarification about the work order entry process.
Cons
Processing all the information required creates a learning curve but once you get familiar with how it works, it becomes much better to use and I'd rate it a 7.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 51-100 employees
Less than 6 months
“Work orders simplified”
Pros
Creating work orders, planning maintenance and adding company assets has been very uncomplicated. It's also really convenient to send work orders directly to technicians.
Cons
Limitations still exist around adding multiple planned activities to a single asset. Also, the account I'm using doesn't include Fracttal AI.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Electrical/Electronic Manufacturing, 101-500 employees
Less than a year
“Amazing management base”
Pros
Essential requirements for maintenance management are all covered and feels very user-friendly overall. The platform is effortless to navigate so using it day to day is simple and practical.
Cons
API record limits can be restrictive, as there are also limitations on form-level customization and how many records can be integrated with other platforms.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Food Production, 101-500 employees
Less than 6 months
“Quick to pick up”
Pros
Gliding through the interface is very easy so it doesn't take long to understand how the system works and move around it with confidence.
Cons
Runs in the cloud which means, there are times when performance slows down or the connection drops in certain areas of the company.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Consumer Services, 51-100 employees
Free Trial
“trustworthy asset system”
Pros
This platform has become really important for managing machinery, equipment and assets. It also lets me schedule activities and monitor their progress online which is very useful.
Cons
Adding activities to the agenda can take a bit of time when scheduling them and I would like that part to be more efficient.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
“Better maintenance organization”
Pros
Keeping maintenance work organized is where Fracttal One really delivers. It gives me a clear view of the equipment, helps me plan activities better and sends alerts that keep things from being overlooked which makes day-to-day work faster and more efficient.
Cons
Understanding how everything works takes a few hours so getting started can be a bit challenging. On top of that, the different user types add another layer of complexity at the beginning.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 500+ employees
Less than 6 months
“A platform that performs”
Pros
Out of the gate, this platform has been excellent. It's very user-friendly for tracking asset events and keeping up with scheduled maintenance.
Cons
All good on this end with no complaints. It's very useful, simple to manage and lets you interact with everything without any hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
“Pretty good!”
Pros
Covers quite a lot and feels pretty complete overall.
Cons
Available APIs still need their own section or at least a more accessible place where they can be viewed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Food & Beverages, 51-100 employees
Less than a year
“Upcoming tasks managed well”
Pros
Keeping track of completed work and upcoming activities feels very uncomplicated with this tool. The more it gets used, the more impact I believe it can have.
Cons
More advertising would help because it doesn't immediately show how simple this CMMS is to use at first glance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Utilities, 500+ employees
Free Trial
“many configuration options”
Pros
Range of sections available for locations, equipment, spare parts and other managed items is particularly useful. It lets us structure information in quite a detailed way.
Cons
Because the software includes so many customization options and ways to describe each managed element, it can feel a bit hard to understand at first how every section works. The reporting side could also be better especially when it comes to the structure of reports that companies fill out and send since having more customization and a wider range of options there would make it more useful.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Farming, 51-100 employees
Less than 6 months
“handles preventive and corrective tasks”
Pros
Seeing AI added to an already comprehensive maintenance platform is really promising. My main hope is that it will eventually be able to help with more specialized tasks rather than just offering general assistance.
Cons
Users who aren't familiar with this kind of system face a pretty long initial learning curve which can make it harder for all required users to take full advantage of it. That said, the new AI addition could help a lot with that.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
More than a year
“easy daily task scheduling”
Pros
Managing daily tasks feels really practical and I especially appreciate being able to build strategies to address and resolve them.
Cons
At times, the platform can feel a bit complex so I still need to look up explanations for certain sections.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, 51-100 employees
Less than 6 months
“amazing vehicle maintenance tracking”
Pros
Vehicle maintenance is handled really well with this software which is exactly what we needed in a tool to cover that requirement.
Cons
I haven't run into any downsides because all of the tools have been useful and have helped us address our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 51-100 employees
Less than 6 months
“user focused layout and tools”
Pros
Making changes and uploading information feels very easy on this platform right from the start. The visual design is also user-friendly which makes it much simpler to spot where the modules for your work are located.
Cons
Sheer number of features packed into it can feel a bit overwhelming even if it sounds repetitive. There's so much you can do that at times it can be a lot to take in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
Less than 6 months
“super reliable report generator”
Pros
Works well for maintenance management and pulling maintenance reports is simple. Beyond that, there isn't really much else to highlight.
Cons
AI integration could be improved to make the platform even more simpler to use, maybe by integrating AI more effectively so the overall experience feels easier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8