
1Channel Reviews
Total 60 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars10%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melvin W.
Small-Business, 11-50 employees
“Great report customization options
Pros
One feature I particularly appreciate is the flexible report customization which helps me to configure outputs precisely to our company's requirements.
Cons
We've been using the application for roughly two months now and thus far I haven't found any aspects to complain about or dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amitkumar P.
Mid-Market, 1-10 employees
“good choice for dashboards and analytics
Pros
From my experience, it provides dashboards and analytics that organise my workflow considerably and it allows me to manage datasets effortlessly through various upload options that cover multiple file types and sources.
Cons
So far I haven't noticed any problems and everything seems to be working smoothly..
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Parag J.
Small-Business, 11-50 employees
“Best for tracking attendance
Pros
The dashboard and attendance reports are helpful and I can still trace a user's location even after they have logged out which provides useful post-session visibility.
Cons
I would like weekly offs to be automatically captured so that I do not need to sign in and sign out on those days, reducing unnecessary steps.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Angshuman R.
Enterprise, 11-50 employees
“Very handy UI
Pros
I find the tool easy to use and its interface is very user-friendly and simple, making routine tasks simple to complete.
Cons
There is nothing significant to complain about, the interface is well-suited for storing customer data and also for tracking the activities of our sales engineers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Savita A.
Mid-Market, 1-10 employees
“Easy report extraction, quick response
Pros
I receive prompt replies from the 1channel team and can easily extract reports.
Cons
My experienceis great, no complaints, work flows smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kishor V.
Enterprise, 11-50 employees
“simple to fetch multiple data
Pros
By relying on One Channel's capabilities, I find it simple to retrieve diverse datasets and consequently the process of analyzing that information becomes substantially less complicated. furthermore, the reports it produces present the underlying data clearly and in a manner that virtually anyone can comprehend.
Cons
I haven't come across any negative experiences while using One Channel.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shaili G.
Mid-Market, 1-10 employees
“User friendly and easy UI
Pros
The application's user interface simple and accessible to virtually anyone, making navigation smooth. overall everything functions well, though I would appreciate if certain portal-style reports were integrated into the app as well.
Cons
So far I have come across no drawbacks and I genuinely love using this application for its reliability and simplicity.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
ramesh s.
Mid-Market, 11-50 employees
“Saves time on orders and data!!
Pros
I appreciate how easily I can place orders and record my attendance while the simple data extraction significantly reduces the time I spend on administrative tasks.
Cons
the generated reports take a bit longer than expected to produce, yet otherwise I find the rest of the system to be essentially perfect.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lalit S.
Mid-Market, 11-50 employees
“Simple and fluid UI plus dashboards
Pros
In my experience the application's clean, fluid user interface combined with its powerful analytical dashboards makes navigation easy and data interpretation simple even when handling complex metrics.
Cons
I must admit that up until now my overall experience has been positive and I have not identified any particular drawbacks or dislikes worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jyoti M.
Mid-Market, 1-10 employees
“Easy to use even offline
Pros
As someone who has relied on the 1channel application for about a year, I find it remarkably smooth to use and its various features are simply designed so that daily tasks are easy to complete. what stands out most to me is the ability to work offline since the app permits uninterrupted progress on my work even when I'm completely disconnected from any network which has been invaluable on several occasions.
Cons
It works well for me. I genuinely have nothing to complain about and no particular dislikes concerning the application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 11-50 employees
“Empowers our day-to-day work
Pros
We feel exceptionally empowered by this application in handling our routine tasks, as it noticeably organises daily workflows. Additionally, its interactive design and clean user interface make it simple to use and we appreciate the solid work by 1Channel.
Cons
I have nothing negative to report because every function operates smoothly and there are no problems disrupting my use of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jayenta G.
Mid-Market, 11-50 employees
“Data-rich dashboards and offline use
Pros
What I value most about the application are the data-rich, highly insightful dashboards and the built-in reports that deliver practical value and because it supports offline functionality I don't have to worry about internet connectivity. Moreover, the organised support and polished UI further enhance the overall experience.
Cons
So far, I haven't come across any features or aspects of 1Channel that I would classify as a dislike, as my experience has been uniformly positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Surajit G.
Mid-Market, 11-50 employees
“Allows us to see our entire sales system!
Pros
As a manager, I have visibility into our complete sales process and can monitor how my Sales Team fulfills orders.
Cons
There is nothing I can point to that I dislike about this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Virendra G.
Small-Business, 1-10 employees
“Clear and easy accessibility
Pros
I find that everything is presented very clearly, making it easy to access the features I need.
Cons
From my perspective, there are effectively no shortcomings since all required market components are neatly consolidated under a single channel.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vineeth M.
Small-Business, 1-10 employees
“Flexible and works offline
Pros
For me, the app's greatest strengths lie in its flexibility and the depth of customization it offers which let me tailor functionality closely to my workflow. another impressive feature is that I can operate it offline when connectivity is absent and the interface remains simple and easy to use while the 1Channel support team consistently delivers rapid responses and effective solutions.
Cons
So far I haven't come across anything I dislike about the app and overall everything appears to work very well for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fernando F.
Small-Business, 11-50 employees
“Great market working activity modules
Pros
I appreciate the adaptability and flexibility provided by the Market Working Activity and 1Connect modules since they allow me to tailor workflows to varied use cases without feeling constrained by rigid structures.
Cons
As someone who often navigates multiple projects, I find it frustrating that stores cannot be duplicated easily and furthermore when I switch between projects every store that I create in one project is visible in the others which leads to clutter and confusion. Additionally because I do not have administrator privileges, creating or assigning stores is cumbersome for me since the only available method is to upload a template, making routine tasks unnecessarily time-consuming and restrictive.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Rama Vision L.
Mid-Market, 11-50 employees
“Flexible and smooth customization
Pros
I can tailor the application with considerable ease and smoothness and I also observed that the team is capable of managing and completing the liquidation process effectively.
Cons
no complaints about the application, it performs reliably and functions exactly as intended.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 1-10 employees
“Timely and cooperative staff
Pros
I've consistently received prompt replies from the staff and every team member I interacted with was cooperative throughout which made communication smooth and efficient.
Cons
I genuinely have nothing negative to report about this application since it organises our procedures effectively and keeps our process running smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manish S.
, 1-10 employees
“User-friendly with great visibility
Pros
As an end user, I find the application highly user friendly, offering flexible customization options while providing transparent insight into my sales team's performance through the check-in/check-out functionality and the detailed dashboard.
Cons
NO CONS because the support team is consistently responsive and helpful which has left me with no real complaints about the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 11-50 employees
“Fits our automation needs perfectly!
Pros
Sales force automation software acts as a solution that simplifies time-consuming duties for sales teams and elevates productivity through automation and I have been working with Channel 1 for years and remain very pleased with our collaboration.
Cons
I have nothing unfavorable to report, it fulfills our needs exactly as required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10