Last Updated
Overview
360e software provides all-in-one field service management, enhancing profitability with real-time job tracking. While some users find information searches cumbersome, its comprehensive features connect quoting, scheduling, and billing seamlessly. Overall, 360e’s robust operational control and excellent support make it a powerful choice for contracting businesses.
Overall Rating
Based on 5 users reviews
4
Rating Distribution
Positive
80%
Neutral
0%
Negative
20%
Starting Price
Custom
360e Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is 360e?
360e is a cloud-based field service management platform designed for small to medium-sized contracting businesses. It streamlines operations by combining quoting, scheduling, real-time job tracking, and billing into a single, integrated system. By providing tools to create accurate quotes quickly and track labor and material costs as they happen, the software helps eliminate errors and prevent revenue loss from untracked change orders, ultimately boosting job profitability and operational efficiency.
360e Pricing
360e Integrations
Who Is 360e For?
360e is ideal for a range of industries, including:
- Electrical contractors
- HVAC services
- Plumbing services
- Maintenance services
- General contracting
Is 360e Right For You?
360e is the right fit for contractors who need to gain deep control over job profitability and operational workflows. Its standout capability is real-time cost tracking, which connects field activities directly to your bottom line, ensuring every hour and part is accounted for. Combined with a no per-user costs model and highly rated customer support, it provides a scalable, partnership-focused solution for businesses aiming to grow efficiently and eliminate operational headaches.
Still not sure about 360e? Contact our support team at (661) 384-7070 for further guidance.
360e Features
Quote
Generate fast, accurate, and professional quotes to improve sales conversion rates. This feature manages multiple job sites, revisions, and third-party contacts, supporting everything from quick estimates to detailed proposals with custom pricing, assemblies, and parts configurations.
Schedule
Increase billable hours and eliminate logistical errors with a visual scheduling system. The intuitive dashboard offers multiple views, color-coding, and click-and-drag editing, allowing you to assign work teams and manage recurring service calls while providing field staff with mobile access.
Track
Connect the office to the field with real-time visibility into job progress and costs. This module captures labor hours, material usage, status updates, and change orders as they happen, ensuring data integrity with timestamping and GPS tracking from mobile devices.
Bill
Improve cash flow by generating fast and accurate invoices based on real-time job data. The system tracks all billable details to prevent lost revenue and offers flexible invoicing options, from automated billing to custom progress invoices for long-term contracts.
Measure
Make better business decisions with intuitive, built-in reporting tools. This feature provides performance snapshots and key metrics on sales, production, and profitability directly within the system, eliminating the need to build complex reports to understand your business health.
Pros And Cons of 360e
Pros
Efficient time-saving features
Easy quote-to-job conversion
User-friendly and intuitive
Cons
Occasional data sync delays
Limited advanced customization options
360e Reviews
Total 5 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars20%
Share your experience
Construction, 11-50 employees
More than a year
“Save your time and skip this”
Pros
The company and system worked well when we first onboarded and it was great at the start.
Cons
After several price hikes their customer service has completely disappeared and we keep facing issues that we have submitted support tickets for but they don't respond or fix anything. We are currently seeking a commitment from them to resolve our issues and assign a representative who will actually answer while we explore other options.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Electrical/ Electronic Manufacturing, 11-50 employees
Less than 6 months
“Powerful and Flexible”
Pros
What I liked most about 360e was how it allowed me to bring my business development, project management, accounting and field teams all onto one platform. It has made things a lot easier for me.
Cons
One thing I dislike most about the software is that the "alerts" and "tasks" do not pop up automatically as reminders. Instead we have to know where to find them and remember to check.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Construction, 1-10 employees
Less than a year
“Really beneficial for us”
Pros
Real time tracking of hard costs per job is a huge plus. Also it is easy to create quotes for small jobs and organize everything without using paper. Plus all job details, both current and past are accessible right at our fingertips. It also allows us to track employee timesheets per job, view profit and loss reports for each job and the entire business and upload images and documents to quotes and jobs.
Cons
There are occasional minor glitches but more often than not I noticed it is due to operator error.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does 360e have a mobile app?
360e does not have a native mobile application available on app stores. However, it offers a mobile-friendly field module that is accessible through a web browser on any mobile device, providing full functionality for field teams.
What types of pricing plans does 360e offer?
The 360e price offers plans tailored to your business requirements. Request a personalized 360e pricing quote for your business.
What level of support does 360e offer?
360e offers support through a dedicated customer assistance team. Users can contact them for training and assistance via phone or through the company's online contact forms.
Does 360e offer an API?
No, 360e does not offer an API.
Who are the typical users of 360e?
The typical users of 360e are small to medium-sized contracting businesses, including those in the electrical, HVAC, and plumbing trades who need an integrated system to manage their operations.
What other apps does 360e integrate with?
360e integrates directly with QuickBooks to create a seamless billing and financial management process for its users.
What language does 360e support?
360e supports the English language.