Last Updated

Overview

Better is an extensive field service platform that streamlines scheduling and KPI tracking with real-time dashboards. While the platform’s invoicing layout’s customization is slightly limited, it simplifies tasks through bulk actions and mass processing, allowing users to enhance consistency and operational efficiency.

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 9 users reviews

4.1

Rating Distribution

Positive

78%

Neutral

11%

Negative

11%

Starting Price
Custom

Better Specifications

Scheduling & Dispatching

Customer Management

Invoicing & Billing

Reporting & Analytics

View All Specifications

What Is Better?

Better software is a cloud-based field service and franchise management platform, offering a unified control center that connects franchisees with franchisors through centralized CRM, invoicing, scheduling, messaging, and customizable dashboards. It provides over 20 prebuilt field-service and franchise reports that can be filtered, exported, and automatically emailed. The platform also includes tools for creating estimates, work orders, and bulk actions such as emailing or status updates in one streamlined interface.

Better Pricing

Better pricing varies according to the following plans:

  • Basic Plan: $80.00 flat rate/month
Get a Better price customized to your business requirements and budget.

Disclaimer: The pricing has been sourced from third-party sources and is subject to change.

Better Integrations

Better integrates with Google Calendar. Users can watch a free Better demo to learn more about its integration functionality.

Who Is Better For?

Better is suitable for the following small businesses:

  • Window cleaning
  • Carpet cleaning
  • Maid services
  • Auto detailing
  • Chimney sweeping
  • Drywall repair
  • Concrete repair

Is Better Right For You?

Better software is a comprehensive field service system suitable for businesses aiming to streamline franchise operations and field service workflows under one platform. It enables scheduling of service visits, estimate generation, client communication, and real-time visibility across locations. The platform also delivers consistency in branding and messaging through templated emails and control over franchisee interactions.

Still skeptical if Better is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

Better Features

Better generates over 20 customizable, filterable franchise management reports. It enables filtering by date range, employee, and payment type with options to export and email directly. Better also supports saving tailored layouts and provides templates for quick access to recurring insights.

See How It Works

The software displays appointments, estimates, service visits, meetings, calls, and more within a flexible calendar. It offers daily, weekly, and monthly views with filtering and drag-and-reorder capabilities.

See How It Works

The platform offers a dynamic, one-page layout for creating, duplicating, and managing estimates or job orders efficiently. It tracks the time elapsed on estimates to gauge conversion potential and ensures consistent and accurate service proposals by referencing past jobs when issuing new ones.

See How It Works

The system presents a clean KPI dashboard displaying visual summaries of field performance across franchise locations. It highlights key operational metrics using intuitive visual representations and consolidates data for fast assessment of field activity and business health.

See How It Works

Pros And Cons of Better

Pros

  • Centralizes messaging, reporting, and invoicing for field service and franchise oversight

  • Offers comprehensive scheduling with map integration

  • Includes instant work order creation capabilities

  • Automates reporting with export and email functionality

Cons

  • Its mobile version requires some improvements in its performance

  • It lacks an auto batch credit card processing feature

  • It does not have a payment module within the software

Better Reviews

Total 9 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

22%

3

Stars

11%

2

Stars

0%

1

Stars

11%

Share your experience

M

Manuel

Hospital & Health Care, 500+ employees

Less than a year

5.0
December 2022

Loved it

Pros

It makes managing clients and planning projects incredibly easy and efficient for us.

Cons

The software might be a bit incomplete but I would say it is still a solid option compared to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Shawn

Hospitality, 1-10 employees

Less than a year

5.0
April 2022

Support is outstanding

Pros

The customer service is outstanding and I was able to quickly learn the system, whenever I ran into issues, their service was the best at resolving problems.

Cons

Sometimes I find it difficult to find specific features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Leann

Consumer Services, 1-10 employees

More than a year

5.0
April 2022

Offers Unmatched Customer Service

Pros

I love all the customizable features of the software but the best part of using it is the staff at BPro. They are always attentive and incredibly helpful.

Cons

There are a few instances when the software does not have the features I need to work as efficiently as I would like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

No, Better does not offer a mobile app.

The typical users of Better include small businesses like window cleaning, carpet cleaning, maid services, auto detailing, chimney sweeping, drywall repair, concrete repair, and more.

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at $80 flat rate/month. Get a customized Better cost breakdown for your business today.

Better integrates with Google Calendar.

Better supports English language only.

Better offers support through email and phone support.

No, Better does not offer an API.