Last Updated
Overview
Better is an extensive field service platform that streamlines scheduling and KPI tracking with real-time dashboards. While the platform’s invoicing layout’s customization is slightly limited, it simplifies tasks through bulk actions and mass processing, allowing users to enhance consistency and operational efficiency.
Overall Rating
Based on 9 users reviews
4.1
Rating Distribution
Positive
78%
Neutral
11%
Negative
11%
Starting Price
Custom
Better Specifications
- Scheduling & Dispatching
- Customer Management
- Invoicing & Billing
- Reporting & Analytics
What Is Better?
Better software is a cloud-based field service and franchise management platform, offering a unified control center that connects franchisees with franchisors through centralized CRM, invoicing, scheduling, messaging, and customizable dashboards. It provides over 20 prebuilt field-service and franchise reports that can be filtered, exported, and automatically emailed. The platform also includes tools for creating estimates, work orders, and bulk actions such as emailing or status updates in one streamlined interface.
Better Pricing
Better pricing varies according to the following plans:
- Basic Plan: $80.00 flat rate/month
Disclaimer: The pricing has been sourced from third-party sources and is subject to change.
Better Integrations
Who Is Better For?
Better is suitable for the following small businesses:
- Window cleaning
- Carpet cleaning
- Maid services
- Auto detailing
- Chimney sweeping
- Drywall repair
- Concrete repair
Is Better Right For You?
Better software is a comprehensive field service system suitable for businesses aiming to streamline franchise operations and field service workflows under one platform. It enables scheduling of service visits, estimate generation, client communication, and real-time visibility across locations. The platform also delivers consistency in branding and messaging through templated emails and control over franchisee interactions.
Still skeptical if Better is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Better Features
Reports
Better generates over 20 customizable, filterable franchise management reports. It enables filtering by date range, employee, and payment type with options to export and email directly. Better also supports saving tailored layouts and provides templates for quick access to recurring insights.
Scheduling
The software displays appointments, estimates, service visits, meetings, calls, and more within a flexible calendar. It offers daily, weekly, and monthly views with filtering and drag-and-reorder capabilities.
Estimates And Work Order
The platform offers a dynamic, one-page layout for creating, duplicating, and managing estimates or job orders efficiently. It tracks the time elapsed on estimates to gauge conversion potential and ensures consistent and accurate service proposals by referencing past jobs when issuing new ones.
Dashboard
The system presents a clean KPI dashboard displaying visual summaries of field performance across franchise locations. It highlights key operational metrics using intuitive visual representations and consolidates data for fast assessment of field activity and business health.
Pros And Cons of Better
Pros
Centralizes messaging, reporting, and invoicing for field service and franchise oversight
Offers comprehensive scheduling with map integration
Includes instant work order creation capabilities
Automates reporting with export and email functionality
Cons
Its mobile version requires some improvements in its performance
It lacks an auto batch credit card processing feature
It does not have a payment module within the software
Better Reviews
Total 9 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars22%
3
Stars11%
2
Stars0%
1
Stars11%
Share your experience
Hospital & Health Care, 500+ employees
Less than a year
“Loved it”
Pros
It makes managing clients and planning projects incredibly easy and efficient for us.
Cons
The software might be a bit incomplete but I would say it is still a solid option compared to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hospitality, 1-10 employees
Less than a year
“Support is outstanding”
Pros
The customer service is outstanding and I was able to quickly learn the system, whenever I ran into issues, their service was the best at resolving problems.
Cons
Sometimes I find it difficult to find specific features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 1-10 employees
More than a year
“Offers Unmatched Customer Service”
Pros
I love all the customizable features of the software but the best part of using it is the staff at BPro. They are always attentive and incredibly helpful.
Cons
There are a few instances when the software does not have the features I need to work as efficiently as I would like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Does Better have a mobile app?
No, Better does not offer a mobile app.
Who are the typical users of Better?
The typical users of Better include small businesses like window cleaning, carpet cleaning, maid services, auto detailing, chimney sweeping, drywall repair, concrete repair, and more.
What types of pricing plans does Better offer?
The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at $80 flat rate/month. Get a customized Better cost breakdown for your business today.
What other apps does Better integrate with?
Better integrates with Google Calendar.
What language does Better support?
Better supports English language only.
What level of support does Better offer?
Better offers support through email and phone support.
Does Better offer an API?
No, Better does not offer an API.