Commusoft Reviews

“A great tool for running our company

Pros

It meets all our needs for running our plumbing, gas, electrical, and minor building works company. We rely on it for diary management, invoicing, customer communication, and more. It enhances our operational efficiency.

Cons

Support is conducted via email; there isn't a dedicated phone number for direct communication. However, they usually respond promptly.

“Seamless job management

Pros

It's incredibly user-friendly; we can monitor ongoing projects, review engineer notes, store images, and invoice, all from one platform.

Cons

It would be convenient to transfer tenant addresses when landlords move homes.

“Game Changer

Pros

It effectively tracks all jobs and customers, and the reporting features are excellent.

Cons

Some tasks can be challenging to execute initially, but practice helps.

“Using Commusoft as a Property Maintenance firm.

Pros

Scheduling jobs for our engineers is effortless. The system allows engineers to access their schedules via the Commusoft app on their phones, update job statuses, and enable seamless communication between field and office teams. We can then generate job reports and invoices directly from Commusoft to clients.

Cons

Storage issues occasionally arise, necessitating manual deletion of pictures/videos from old jobs.

“commusoft review

Pros

This system is easy to navigate. Having worked with several software options over the years, this one stands out as the most user-friendly.

Cons

One drawback is having to purchase extra data when we run out.

“Plumbers diary management

Pros

Commusoft is perfect for managing plumbers' diary, service reminders, and more.

Cons

Sometimes, navigating Commusoft can be tricky, especially with minor tasks like deleting items.

“very good software for our heating buisness

Pros

It simplifies managing invoices, diary maintenance, job scheduling, and is incredibly user-friendly. It allows us to create and access customer profiles easily, tracking work done over the years.

Cons

Occasionally, it fails to integrate with our accountancy software, requiring manual reset.

“Would recommend to other users

Pros

Navigation is smooth, hassle-free, and adaptable across different user roles.

Cons

We have no issues to report.

“Great package!

Pros

All users find it easy to use, enabling seamless planning of work and invoicing.

Cons

There are minor issues, mostly related to personal preferences rather than specific problems.

“commusoft User

Pros

It fulfills all my business needs efficiently.

Cons

Not much to complain about; occasionally, updating the app resolves issues.

“Great Software

Pros

It's intuitive, reducing administrative time, with reporting functions that summarize data effortlessly.

Cons

It would be fantastic to have more options for personalizing it to specific needs.

“Great, All-In-One Package!

Pros

The consolidation of everything in one platform is a significant advantage from initial customer inquiry to quote, job completion, and invoicing! Tracking everything is effortless, making KPI monitoring a breeze.

Cons

There are few cons; it would be beneficial for additional works to include a parts list.

“Very easy to use - keeps records up to date

Pros

User-friendly interface that stores all information in one accessible place, ideal for mobile use.

Cons

No concerns. I've used this package for many years and have always been satisfied with it.

“Good software system

Pros

Fairly intuitive to operate, with supportive assistance features.

Cons

Sometimes, support doesn't fully address the question asked. The software can be complex to use, and many features remain unused. We often have to adapt our workflow to fit the software rather than it adapting to us.

“Great software

Pros

Using this software simplifies managing multiple engineers, freeing up time for more critical tasks.

Cons

There's not much to dislike; it's a basic software that meets my needs.

“Changed our business for the better!

Pros

The diary, maps, and work address features are standout features for me. I likehow streamlined this Job Management System is, particularly for planned and reactive maintenance in collaboration with estate agents.

Cons

Occasionally, my accounting software rejects CIS invoices with domestic reverse VAT charges; this is our only issue.

“Shockingly Grateful

Pros

Two years ago, we adopted Commusoft to elevate Voity Electrical to the next level and it delivered. We've never looked back.

Cons

The system is highly complex and customizable. It requires careful consideration and planning to set up effectively. Currently, I'm managing several pipelines and sequences, addressing queries before handing tasks over to the team. There are many solutions to manage, and I'm working on optimizing their execution.

“Great product

Pros

It's user-friendly, streamlines processes, facilitates easy customer communication, and ensures prompt updates from engineers on jobs.

Cons

I have no issues at all; the product is direct to use.

“Fantastic Service Management Software

Pros

I value its simplicity and how swiftly my team acclimated to it. The customer service is excellent.

Cons

Some options are inflexible; it would be beneficial to have the ability to toggle specific features on and off for individual customers.

“Clean and smart

Pros

It's incredibly intuitive to navigate daily schedules and customize user settings.

Cons

The ability to delete batches of photos and videos, similar to managing them on a phone, is also quite handy.