Last Updated
Overview
CrossForm is a field service management platform designed for work order tracking, customizable reporting, and client request handling. Some users note that security tables are difficult to navigate. Nonetheless, its user friendly interface and flexible reporting tools help teams streamline operations effectively.
Overall Rating
Based on 2 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
CrossForm Specifications
- Work Order Management
- Scheduling And Dispatching
- Mobile Access
- Inventory Management
What Is CrossForm?
CrossForm is a field service management solution designed to help facilities teams coordinate maintenance activities across multiple locations. It enables efficient work order tracking to improve task visibility, customizable reporting to support data driven decisions, and a Client Request System to streamline service requests. Suitable for organizations managing complex operations, it addresses challenges like delayed communication, inconsistent workflows, and limited reporting insight by providing tools that keep both field staff and administrators aligned.
CrossForm Pricing
CrossForm offers the following plan:
- Basic: $1,000/user/month
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
CrossForm Integrations
The CrossFrom software supports integration with multiple systems and platforms, though specific names are not publicly disclosed.
Who Is CrossForm For?
CrossForm is ideal for a wide range of industries and sectors, including:
- Retail
- Manufacturing
- Oil and gas
- Government
- Engineering services
- Wholesale
- Automation
Is CrossForm Right For You?
CrossForm may be a strong fit for organizations managing facility operations across multiple sites, especially those needing customizable reporting and a streamlined Client Request System. Its user friendly interface and multi location capabilities make it suitable for industries where timely maintenance and clear communication are critical.
Still doubtful if CrossForm is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CrossForm Features
Advanced Dashboards And Reporting
CrossForm features an intuitive interface with advanced dashboards and robust reporting, allowing facility teams to monitor performance, identify trends, and track work order progress. This visibility supports informed decision making and helps organizations maintain service quality while optimizing maintenance operations.
Multi Language And Multi Currency Support
The platform is available in 14 languages and supports multiple currencies, ensuring consistent experiences for global teams. This capability reduces training barriers, improves adoption, and enables organizations to standardize facility processes across different regions and operational environments.
Mobile Apps And Portal Solutions
Through mobile apps and portal solutions, users can access and manage work orders, view dashboards, and submit requests from any location. These tools streamline facility maintenance workflows, reduce delays, and improve collaboration between field staff and administrative teams.
Seamless Technology Integrations
CrossForm integrates with other technologies to deliver faster, more coordinated facility management results. This connectivity enhances data flow between systems, reduces duplicate entry, and allows teams to leverage existing tools while maintaining a centralized operational view.
Pros And Cons of CrossForm
Pros
User friendly for most functions
Public exporter enables custom reports
Client Request System improved service
Cons
Security tables difficult to navigate
Initial transition includes technical errors
CrossForm Reviews
Total 2 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 1-10 employees
Less than 6 months
“Packed with some good features”
Pros
Crossform offers a lot of features and customization options which is great and useful. The team at Mainstream is also pretty helpful, friendly and supportive. They guided us through the project and addressed all our concerns quickly and professionally. The implementation of the Client Request System was smooth too and it has really streamlined our operations.
Cons
Switching to the program was a real challenge for our team. We struggled to get up to speed and with all the technical issues, it was pretty frustrating. However after going through the process, we have learned a lot from the experience.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Telecommunications, 500+ employees
More than a year
“Really simple to use”
Pros
It is really easy to use for everyday tasks. My favorite feature is the public exporter as it lets me build and customize reports exactly the way I need them.
Cons
Some of the tables in the security section are difficult to work with. They are not organized in any particular order like alphabetically which makes it harder for us to navigate them.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What other apps does CrossForm integrate with?
Integrations are not publicly listed by the vendor.
What language does CrossForm support?
CrossForm is available in 14 languages.
What level of support does CrossForm offer?
Support is available through CBRE’s global contact channels, including phone, email, and regional help desks.
What types of pricing plans does CrossForm offer?
The vendor offers a Basic CrossForm price plan at $1,000/user/month. For a custom CrossForm cost, contact us.
Does CrossForm offer an API?
CrossForm does not list a public API.
Does CrossForm have a mobile app?
Yes. CBRE includes mobile apps as part of the platform’s maintenance workflow tools.
Who are the typical users of CrossForm?
CrossForm is ideal for a wide range of industries and sectors, including retail, manufacturing, oil and gas, government, engineering services, wholesale, and automation.