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Overview

CrossForm is a field service management platform designed for work order tracking, customizable reporting, and client request handling. Some users note that security tables are difficult to navigate. Nonetheless, its user friendly interface and flexible reporting tools help teams streamline operations effectively.

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Overall Rating

Based on 2 users reviews

4

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

CrossForm Specifications

Work Order Management

Scheduling And Dispatching

Mobile Access

Inventory Management

View All Specifications

What Is CrossForm?

CrossForm is a field service management solution designed to help facilities teams coordinate maintenance activities across multiple locations. It enables efficient work order tracking to improve task visibility, customizable reporting to support data driven decisions, and a Client Request System to streamline service requests. Suitable for organizations managing complex operations, it addresses challenges like delayed communication, inconsistent workflows, and limited reporting insight by providing tools that keep both field staff and administrators aligned.

CrossForm Pricing

CrossForm offers the following plan:

  • Basic: $1,000/user/month
Request a personalized CrossForm pricing quote for your business today!

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

CrossForm Integrations

The CrossFrom software supports integration with multiple systems and platforms, though specific names are not publicly disclosed.

Book the CrossForm demo to learn more about its integration arrangements.

Who Is CrossForm For?

CrossForm is ideal for a wide range of industries and sectors, including:

  • Retail
  • Manufacturing
  • Oil and gas
  • Government
  • Engineering services
  • Wholesale
  • Automation

Is CrossForm Right For You?

CrossForm may be a strong fit for organizations managing facility operations across multiple sites, especially those needing customizable reporting and a streamlined Client Request System. Its user friendly interface and multi location capabilities make it suitable for industries where timely maintenance and clear communication are critical.

Still doubtful if CrossForm is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

CrossForm Features

CrossForm features an intuitive interface with advanced dashboards and robust reporting, allowing facility teams to monitor performance, identify trends, and track work order progress. This visibility supports informed decision making and helps organizations maintain service quality while optimizing maintenance operations.

See How It Works

The platform is available in 14 languages and supports multiple currencies, ensuring consistent experiences for global teams. This capability reduces training barriers, improves adoption, and enables organizations to standardize facility processes across different regions and operational environments.

See How It Works

Through mobile apps and portal solutions, users can access and manage work orders, view dashboards, and submit requests from any location. These tools streamline facility maintenance workflows, reduce delays, and improve collaboration between field staff and administrative teams.

See How It Works

CrossForm integrates with other technologies to deliver faster, more coordinated facility management results. This connectivity enhances data flow between systems, reduces duplicate entry, and allows teams to leverage existing tools while maintaining a centralized operational view.

See How It Works

Pros And Cons of CrossForm

Pros

  • User friendly for most functions

  • Public exporter enables custom reports

  • Client Request System improved service

Cons

  • Security tables difficult to navigate

  • Initial transition includes technical errors

CrossForm Reviews

Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

RK

Roberta K.

Small Business, 1-10 employees

Less than 6 months

4.0
November 2019

Packed with some good features

Pros

Crossform offers a lot of features and customization options which is great and useful. The team at Mainstream is also pretty helpful, friendly and supportive. They guided us through the project and addressed all our concerns quickly and professionally. The implementation of the Client Request System was smooth too and it has really streamlined our operations.

Cons

Switching to the program was a real challenge for our team. We struggled to get up to speed and with all the technical issues, it was pretty frustrating. However after going through the process, we have learned a lot from the experience.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

A

Anonymous

Telecommunications, 500+ employees

More than a year

4.0
May 2018

Really simple to use

Pros

It is really easy to use for everyday tasks. My favorite feature is the public exporter as it lets me build and customize reports exactly the way I need them.

Cons

Some of the tables in the security section are difficult to work with. They are not organized in any particular order like alphabetically which makes it harder for us to navigate them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

Integrations are not publicly listed by the vendor.

CrossForm is available in 14 languages.

Support is available through CBRE’s global contact channels, including phone, email, and regional help desks.

The vendor offers a Basic CrossForm price plan at $1,000/user/month. For a custom CrossForm cost, contact us.

CrossForm does not list a public API.

Yes. CBRE includes mobile apps as part of the platform’s maintenance workflow tools.

CrossForm is ideal for a wide range of industries and sectors, including retail, manufacturing, oil and gas, government, engineering services, wholesale, and automation.