Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

RK

Roberta K.

Small Business, 1-10 employees

Less than 6 months

4.0
November 2019

Packed with some good features

Pros

Crossform offers a lot of features and customization options which is great and useful. The team at Mainstream is also pretty helpful, friendly and supportive. They guided us through the project and addressed all our concerns quickly and professionally. The implementation of the Client Request System was smooth too and it has really streamlined our operations.

Cons

Switching to the program was a real challenge for our team. We struggled to get up to speed and with all the technical issues, it was pretty frustrating. However after going through the process, we have learned a lot from the experience.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

A

Anonymous

Telecommunications, 500+ employees

More than a year

4.0
May 2018

Really simple to use

Pros

It is really easy to use for everyday tasks. My favorite feature is the public exporter as it lets me build and customize reports exactly the way I need them.

Cons

Some of the tables in the security section are difficult to work with. They are not organized in any particular order like alphabetically which makes it harder for us to navigate them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8