Docket

What Is Docket?

Docket is a cloud-based waste management software built for haulers managing dumpster rentals, junk removal, and commercial or residential trash services. It connects customer bookings, scheduling, dispatch, field activity, billing, and asset information in one system, so the office and drivers work from the same operational record.

For businesses that combine different hauling services, Docket provides a way to manage those operations without requiring each service to run through a separate system. A dumpster rental, recurring trash stop, or junk removal job can move from booking through completion and billing while keeping the related customer and service information connected. This gives owners and dispatchers a clearer view of job status, service activity, and revenue across their operations, while giving drivers the information they need in the field.

What Is Docket Best For?

Docket stands out for IronRouteAI, its AI-powered routing tool for dumpster rental operations. It helps build routes based on the costs and constraints that affect each job. Rather than optimizing routes around distance alone, it evaluates waste-hauling factors such as dump fees, materials, bin sizes, fuel, labor, vehicle capacity, and available assets when planning the day's routes.

For dumpster rental businesses, IronRouteAI can help dispatchers compare different routing options. This way, they can assess whether a farther dump site could reduce overall route costs based on disposal fees and the day's workload. It also considers driver and vehicle assignments when creating routes, while allowing dispatchers to review and adjust its recommendations. Using the feature, dispatchers can plan routes according to both operational requirements and disposal costs, rather than relying solely on distance or proximity when assigning jobs.

How Much Does Docket Cost?

Docket’s pricing is estimated to start at $55/month. Actual pricing is based on a custom quote and tailored to the requirements of each business. The vendor offers the following pricing plans:

• Grow: Custom pricing
• Pro: Custom pricing
• Pro Plus: Custom pricing

Apart from the base subscription cost, firms should keep the following potential costs in mind:

• Implementation And Onboarding: $500–$5,000 for SMBs and $5,000–$20,000 for larger or multi-location deployments
• Accounting And Business Integrations: $500–$5,000+
• Advanced CRM And Marketing Tools: $100–$1,000/month
• AI And Automation: $50–$500/month
• Premium Support And Training: $1,000–$5,000

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Docket Integrations

The platform integrates with multiple third-party systems, including:

• Mailchimp Software
• Samsara Software
• Verizon Connect
• Dumpsters.com
• QuickBooks Online

How Does Docket Work?

Here's how you can access Docket software and use its tools through the course of a typical job:

• Log in with your credentials to access your orders, schedules, drivers, billing, and other operational information
• Create or receive customer jobs through the online booking system, then capture the service details needed for scheduling
• Schedule jobs through the drag-and-drop feature and assign them to available drivers based on the day's service requirements
• Build routes with IronRouteAI, which evaluates factors such as distance, dump fees, fuel, materials, and vehicle capacity to suggest route options
• Manage jobs in the field through the mobile app, where drivers can access directions, record service details, add photos, and report additional charges while customers receive ETA updates
• Track dumpster locations and availability as drivers complete pickups, drop-offs, exchanges, and other service activity
• Create invoices and collect payments based on completed services, then use reports to review revenue, job activity, driver performance, and asset utilization

Who Is Docket For?

The platform is built for waste haulers and dumpster businesses, including:

• Roll-off dumpster rentals
• Junk removal services
• Commercial trash (front load)
• Residential trash
• Dumpster rental brokers

Docket Use Cases

Based on our analysis of Docket's capabilities, we have identified key scenarios where the software can fit specific day-to-day needs:

1. Dumpster Rental Brokers Managing Jobs Through Partner Haulers

When a broker sells a dumpster rental but relies on a partner hauler to fulfill it, keeping track of each job could require frequent coordination. The broker needs visibility into whether the hauler has accepted the job, completed the service, and submitted the information needed for billing. Docket's Broker Tools enable the broker to follow a job from the time the hauler accepts it through invoicing and payment, giving them visibility without requiring constant calls or emails. It can be useful as job volume grows and brokers need to stay informed while maintaining a consistent customer experience.

2. Residential Trash Drivers Dealing With Curbside Service Issues

Residential routes may change when a driver arrives at a stop and finds a blocked cart, an overfilled bin, or another issue that prevents a normal pickup. These situations can be difficult to document when the driver has to rely on a call or message to the office. Docket's mobile app lets the driver record the issue with photos and notes while completing the stop. Dispatch can then access the information without requiring a separate call. It gives the office a clearer record when a customer questions a missed pickup or service issue.

3. Commercial Trash Haulers Managing Recurring Route Billing

Recurring commercial accounts often require billing to stay aligned with what was actually serviced on each route. A change in service, such as a paused stop, might otherwise result in a charge that needs to be identified and corrected later. Docket connects billing to individual stops, allowing charges to reflect service frequency and completion status. It helps front-load and rear-load routes, where a billing error may otherwise carry into multiple billing cycles.

4. Junk Removal Companies Pricing Jobs On Site

Junk removal jobs can be difficult to price accurately before the crew sees the material and volume on site. A customer's photos or initial estimate may not fully reflect the work involved once the driver arrives. DocketPAY allows the driver to create an estimate on site after assessing the job, then have the customer accept it before work begins. Once the job is complete, that estimate can be converted into an invoice and paid in the field. This gives the business a way to confirm pricing against the actual job before turning the estimate into a final charge.

Is Docket Right For You?

Docket may be a good fit for you if you're a growing waste hauling business managing around 3 to 50 trucks and finding it harder to coordinate jobs as you add customers, routes, or service types. Furthermore, it prioritizes security by having card details processed directly by a third-party payment processor, so it does not directly access, transmit, handle, or store them.

In September 2026, the vendor introduced a Jobs Report that brings scheduled, canceled, and deleted jobs into one view.

Docket might be less suitable for large-scale businesses operating a fleet of more than 50 trucks and seeking enterprise-scale waste management capabilities.

Still not sure if Docket is right for you? Contact us at (661) 384-7070, and we will help you make the best decision.