“Solid features”

Pros

Using it feels smooth and the functions are really easy to work with. Getting in touch with the client is quick and the closure/closing process is also well set up.

Cons

Occasionally the history doesn't load properly. If I log out of the app and then sign up again, I'm unable to view the previous client details.

“Dashboard is great”

Pros

It lets us monitor service engineer activity at any time and communicate with them right away. We can also pull service-related information and attendance details online. The dashboard itself is really solid and helpful.

Cons

The expenses claim entry and reporting flow isn't very user-friendly and it can feel quite tiring. Occasionally, data also seems to get lost because of network issues.

“Loved it”

Pros

Operation is easy and the workflow is simple enough to explain to others. A digital copy of the service card also gets shared with the customer within about a minute. There's no need to make carbon copies of the service job card anymore. Efficiency is calculated accurately as well, with no discrepancies in the numbers.

Cons

No cons to report from my side!

“feels limited now”

Pros

This software is definitely handy to use but lately our engineers have been running into recurring problems with the mobile app, calls sometimes just disappear out of nowhere which is pretty disruptive.

Cons

Field formatting feels limited. It's also hard to remove unwanted fields once they're added and the auto-pick feature based on the customer name doesn't seem to work reliably.

“Good tracking”

Pros

Downloading reports on a set interval is really convenient especially since it follows the exact timing you need. The tracking option is also solid and gives useful visibility. One small thing though, languages aren't always available in English.

Cons

Mobile app's feature set feels smaller compared to the PC version. Also, the email alerts and the "complete" status don't consistently reach customers in many cases which can be frustrating when you're waiting on updates.

“User friendly!”

Pros

It is super easy to use and feels really user-friendly. The whole process is broken into lots of clear steps and each one is easy. I also appreciate that jobs can be rolled back which makes everything feel safer and more fair. Overall, it saves a ton of time for me.

Cons

Nothing major to criticize. Everything else feels pretty neutral. The only letdown is that it doesn't show the image I took in my phone gallery and that part disappointed me a little.

“Amazed by the UI”

Pros

The app feels simple to use with a clean UI and it's really lightweight so it's accessible for anyone. It ended up making my job a lot easier... everything feels faster and more easy.

Cons

App has a clean interface and speeds up routine tasks but its performance stability and power consumption need improvement to match the initial promise.

“it works fine”

Pros

Feels like the app is an all-in-one solution. Being able to mark attendance with instant location and time, plus the selfie option, is the standout feature for me.

Cons

Attendance feature has reliability issues if you're using an iphone.

“offline sync helps alot”

Pros

The app includes really useful features like online/offline attendance, tracking and offline sync which helps keep customer location data accurate on the map. It's also easy to submit leave requests and claim expenses.

Cons

There are some general bugs and I'm still waiting on more feature updates to make the experience even smoother and better optimize iPad performance.

“Excellent software”

Pros

Love how it makes it possible to go through every step in a predefined flow and I can follow along without much hassle.

Cons

I see a few downsides too. Keeping GPS running causes the battery to drain quickly.

“We love it!”

Pros

Its jobs-on-map feature and the nearby customer markers are genuinely awesome. It also makes it much simpler to assign tasks based on the closest location so our workflow stays organized.

Cons

Map-based assignment feature is powerful but location refresh delays reduce its real-time usefulness.

“accurate punch in/out and calls”

Pros

This app has an all-in-one window and it makes it pretty easy to create calls. Location access works as expected and the punch in and punch out records are accurate. It also cuts down the time spent on expense-related work which is a big plus for staying on track.

Cons

App provides a centralized interface and generally speeds up expense tasks but call creation can be slower than expected and notification clarity needs improvement.

“So good”

Pros

The spare part validation tool with a camera option to verify parts is genuinely the best, it's accurate, speeds things up and cuts down a lot of the effort required to validate each part.

Cons

No real negatives so far. Just occasional bug fixes and further feature updates would make the workflow even better over time.

“excellent call and activity dashboard”

Pros

Dashboard makes it simple to view all calls and activities in one place. There's also a useful new feature that shows nearby customers and total day activities on a map which helps schedule everything more efficiently.

Cons

Found no cons at all, this app feels very user-friendly. There haven't been any downsides so far and it's been the best tracking application I've used.

“We rely on it”

Pros

Online attendance, tracking and offline sync features are really solid. I also appreciate the built-in calendar and the way it shows customer locations directly on the map.

Cons

Got no complaints here, the whole experience feels smooth and easy with the Feildez app. The only thing I'd hope for is more updates and general improvements over time.

“quick updates”

Pros

Reliable tool that feels lightweight and updates roll out regularly and quickly. Support has been genuinely good whenever I've needed help. Overall, it's been a smooth setup day to day.

Cons

It does drain battery quite a bit and sometimes the app auto-closes which can delay status updates. Other than that, there haven't been any real complaints.

“call dashboard is neat”

Pros

The biggest win for me is how the app brings all call data into a single dashboard so it's all right there in one place. The built-in calendar is also handy for checking and reviewing past entries without any hassle.

Cons

Only thing that lagged a bit was the punch-in/punch-out location, it doesn't update instantly right after opening the app. It takes a little while for the location to refresh but everything else worked as expected.

“impressive!!”

Pros

Attendance and tracking features are really convenient for keeping tabs on everything. The built-in messaging module also works well and feels genuinely helpful.

Cons

There aren't any downsides...

“excellent online/offline sync”

Pros

App's functionality feels solid especially the online and offline sync, it's been working really well. Notifications are also a strong point, when a call or task gets assigned, it sends an alert automatically using the default message tone.

Cons

Nothing negative to report so far. Using it for about a year, I haven't faceed any issues or drawbacks worth mentioning.

“I loved using it”

Pros

I can quickly check the call status and the built-in attendance feature is really handy... it lets me mark attendance even when I'm on-site at a client location, without needing any extra approvals.

Cons

Only letdown is that I'm still waiting for more updates and additional new features for the app.