Last Updated
Overview
FieldEZ enables field service teams to manage scheduling, dispatching, and real‑time technician tracking effectively. While its inventory and asset tracking capabilities remain basic, it still provides GPS visibility, offline mobile access, and clear task assignment. This makes it ideal for small to midsize businesses with mobile workforces.
FieldEZ Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
FieldEZ Features
Work Order Management
FieldEZ allows organizations to create, assign, and track work orders efficiently. The platform centralizes work order information, helping teams manage priorities, monitor progress, and ensure timely completion. This reduces operational blind spots and provides management with real-time visibility into field activities and resource utilization.
Dispatch Management
The software streamlines dispatch operations by allocating tasks to field staff based on location, availability, and skill set. The platform ensures that field teams receive accurate job details, reducing travel time and improving service delivery. Managers can monitor ongoing tasks and adjust assignments dynamically for optimal efficiency.
Customer Management
FieldEZ centralizes customer data and service history, allowing teams to maintain accurate records of interactions and requests. The platform supports better customer engagement, faster response times, and more informed service decisions, helping businesses maintain consistent service quality and strengthen client relationships across locations.
Scheduling
The platform simplifies workforce scheduling by providing visibility into team availability, workloads, and field assignments. Managers can plan shifts and appointments efficiently, reducing conflicts and idle time. Field staff can access updated schedules on mobile devices, improving adherence to planned tasks and operational efficiency.
Asset Management
FieldEZ helps organizations track, monitor, and manage assets across multiple sites. The software maintains accurate records of equipment, service history, and utilization, enabling better maintenance planning and asset lifecycle management. This ensures optimal performance and minimizes downtime for critical resources.
Roaster Management
The software enables organizations to manage employee rosters effectively, aligning shifts and assignments with operational needs. It provides tools to track attendance, leave, and team availability. Field staff can access roster updates in real time, allowing managers to maintain smooth field operations and ensure coverage.
Pros And Cons of FieldEZ
Pros
Effective scheduling and work order management praised by users
Strong customer support and training
Intuitive and user‑friendly interface
Cons
Limited mobile reporting capabilities
Complex data sync for dispatch
FieldEZ Reviews
Total 60 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars15%
3
Stars2%
2
Stars2%
1
Stars0%
Share your experience
Sandeep K.
Not Specified, N/A employees
More than a year
“Solid features”
Pros
Using it feels smooth and the functions are really easy to work with. Getting in touch with the client is quick and the closure/closing process is also well set up.
Cons
Occasionally the history doesn't load properly. If I log out of the app and then sign up again, I'm unable to view the previous client details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sopan G.
Industrial Automation, N/A employees
More than a year
“Dashboard is great”
Pros
It lets us monitor service engineer activity at any time and communicate with them right away. We can also pull service-related information and attendance details online. The dashboard itself is really solid and helpful.
Cons
The expenses claim entry and reporting flow isn't very user-friendly and it can feel quite tiring. Occasionally, data also seems to get lost because of network issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Arun M.
Industrial Automation, N/A employees
Less than 6 months
“Good tracking”
Pros
Downloading reports on a set interval is really convenient especially since it follows the exact timing you need. The tracking option is also solid and gives useful visibility. One small thing though, languages aren't always available in English.
Cons
Mobile app's feature set feels smaller compared to the PC version. Also, the email alerts and the "complete" status don't consistently reach customers in many cases which can be frustrating when you're waiting on updates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Frequently Asked Questions
Does FieldEZ have a mobile app?
No, FieldEZ does not offer a dedicated mobile app.
What language does FieldEZ support?
The software primarily supports the English language.
Who are the typical users of FieldEZ?
FieldEZ features are used by organizations in field service, retail, sales operations, logistics and distribution, manufacturing, healthcare services, and utilities to streamline scheduling, dispatching, and task management while maintaining visibility across multiple locations.
Does FieldEZ offer an API?
No, FieldEZ does not offer an API.
What other apps does FieldEZ integrate with?
FieldEZ integrates with several third-party applications and systems, including SAP, Zoho CRM software, QuickBooks, Xero Accounting Solution, and Razorpay.
What types of FieldEZ price plans are available?
FieldEZ price plans range between $8 to $20/user/month. Contact us to request a detailed FieldEZ cost breakdown based on your organization's requirements.
What level of support does FieldEZ offer?
The platform provides support via resources, contact form, and email.