FieldFusion provides all-in-one field service management, boosting efficiency with its visually intuitive scheduling and mobile workforce tools. While it offers imited customization options, its powerful features, like the integrated health and safety compliance module and real-time job tracking, provide significant value.
FieldFusion Specifications
Work Order Management
Scheduling & Dispatching
Mobile Access
Customer Management
What Is FieldFusion?
FieldFusion is a cloud-based field service management software designed for small and medium-sized businesses (SMBs) to connect back-office staff with their mobile workforce in real-time. It streamlines operations by simplifying complex scheduling with intelligent Gantt charts and enhancing field visibility with a live task map. By digitizing workflows and centralizing job information, the platform helps businesses save time, reduce paperwork, and improve overall productivity. This ultimately enables better customer service and increased revenue.
FieldFusion Pricing
Disclaimer: The pricing is subject to change.
FieldFusion Integrations
The software supports integration with multiple systems and platforms. However, the details of these third-party applications are not publicly available.
Who Is FieldFusion For?
FieldFusion is ideal for a wide range of industries and sectors, including:
- Electrical contracting
- Property maintenance
- Heating, ventilation, and air conditioning services (HVAC)
- Landscaping and arboriculture
- Plumbing and roofing
Is FieldFusion Right For You?
FieldFusion is an excellent fit for small to medium-sized service businesses seeking to modernize their operations and bridge the gap between their office and field teams. Its standout feature is the integrated ‘Health and Safety’ module, including a RAMS creator, making it particularly valuable for regulated trades like electrical, plumbing, and facilities management where compliance is paramount. The platform’s modern architecture and focus on a visual, intuitive user experience help to reduce the complexity of scheduling and dispatch. It's a strong contender for companies prioritizing safety and real-time visibility.
Are you still not sure about FieldFusion and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
FieldFusion Features
This module centralizes all client information, including service history and communication logs. It enables automated job updates and appointment reminders via email and SMS, helping to build stronger customer relationships. It also helps admins ensure everyone stays informed throughout the service lifecycle.
The platform offers efficient tools to create, assign, and monitor jobs from initiation to completion. Technicians can update job statuses, attach photos, and capture digital signatures from the field, creating a seamless, paperless workflow that improves documentation and accountability.
Harnessing real-time GPS data, this feature provides a live map view of all active jobs and technician locations. This visual dashboard allows dispatchers to make smarter, faster decisions, optimize routes, and assign the nearest available engineer for emergency call-outs.
Gain valuable insights into your operations with customizable reporting tools. Track job progress through custom statuses, monitor key performance indicators, and analyze data to identify operational bottlenecks, helping you make informed decisions to improve efficiency and profitability.