Last Updated
Overview
FieldFusion provides all-in-one field service management, boosting efficiency with its visually intuitive scheduling and mobile workforce tools. While it offers imited customization options, its powerful features, like the integrated health and safety compliance module and real-time job tracking, provide significant value.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
FieldFusion Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is FieldFusion?
FieldFusion is a cloud-based field service management software designed for small and medium-sized businesses (SMBs) to connect back-office staff with their mobile workforce in real-time. It streamlines operations by simplifying complex scheduling with intelligent Gantt charts and enhancing field visibility with a live task map. By digitizing workflows and centralizing job information, the platform helps businesses save time, reduce paperwork, and improve overall productivity. This ultimately enables better customer service and increased revenue.
FieldFusion Pricing
Disclaimer: The pricing is subject to change.
FieldFusion Integrations
The software supports integration with multiple systems and platforms. However, the details of these third-party applications are not publicly available.
Who Is FieldFusion For?
FieldFusion is ideal for a wide range of industries and sectors, including:
- Electrical contracting
- Property maintenance
- Heating, ventilation, and air conditioning services (HVAC)
- Landscaping and arboriculture
- Plumbing and roofing
Is FieldFusion Right For You?
FieldFusion is an excellent fit for small to medium-sized service businesses seeking to modernize their operations and bridge the gap between their office and field teams. Its standout feature is the integrated ‘Health and Safety’ module, including a RAMS creator, making it particularly valuable for regulated trades like electrical, plumbing, and facilities management where compliance is paramount. The platform’s modern architecture and focus on a visual, intuitive user experience help to reduce the complexity of scheduling and dispatch. It's a strong contender for companies prioritizing safety and real-time visibility.
Are you still not sure about FieldFusion and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
FieldFusion Features
Customer Relationship Management
This module centralizes all client information, including service history and communication logs. It enables automated job updates and appointment reminders via email and SMS, helping to build stronger customer relationships. It also helps admins ensure everyone stays informed throughout the service lifecycle.
Task Management
The platform offers efficient tools to create, assign, and monitor jobs from initiation to completion. Technicians can update job statuses, attach photos, and capture digital signatures from the field, creating a seamless, paperless workflow that improves documentation and accountability.
Live Task Map
Harnessing real-time GPS data, this feature provides a live map view of all active jobs and technician locations. This visual dashboard allows dispatchers to make smarter, faster decisions, optimize routes, and assign the nearest available engineer for emergency call-outs.
Analytics And Reporting
Gain valuable insights into your operations with customizable reporting tools. Track job progress through custom statuses, monitor key performance indicators, and analyze data to identify operational bottlenecks, helping you make informed decisions to improve efficiency and profitability.
Pros And Cons of FieldFusion
Pros
Excellent scheduling and planning tools
Effective H&S compliance features
Strong mobile app functionality
Cons
Limited customization options noted
Implementation can be bumpy
FieldFusion Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Construction, 101-500 employees
Less than 6 months
“Excellent tool for field service”
Pros
I really like how everything in this app works seamlessly together. I can quickly assign assets to jobs, customers or addresses and easily find them later which is perfect for managing maintenance agreements. The system is simple to navigate too and the support team has been excellent. Also I really like being able to store RAMS and key qualifications all in one place. It has already saved us from a few job delays and makes health and safety much easier to manage.
Cons
The only downside I can think of is adjusting to a new process but thanks to the excellent training, this was not much of an issue at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does FieldFusion offer an API?
No, FieldFusion software does not offer a public API.
What language does FieldFusion support?
The platform is primarily available in English.
What other apps does FieldFusion integrate with?
The software integrates with multiple systems and platforms; however, details about these third-party applications are not publicly disclosed.
Does FieldFusion have a mobile application?
Yes, FieldFusion has a mobile app for both Android and iOS devices.
What types of pricing plans does FieldFusion offer?
The platform’s monthly price starts at £30/user/month. You can also request a personalized FieldFusion price quote now.
What level of support does FieldFusion offer?
The software offers a helpdesk, email, and phone support.
Who are the typical users of FieldFusion?
Businesses across various industries, including plumbing and roofing, electrical contracting, landscaping and arboriculture, HVAC, and property maintenance, benefit from FieldFusion features.