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Overview
FieldOPS is a powerful and comprehensive Field Service Software designed to streamline operations for residential and commercial service contractors. Even though users might require initial training for better software adoption, its robust feature set and productivity improvements make FieldOPS a compelling choice for businesses aiming for greater efficiency and profitability.
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Starting Price
Custom
FieldOPS Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is FieldOPS?
FieldOPS is a robust, end-to-end management platform built specifically for field service businesses. It enables users to address key operational challenges, such as tracking inventory, managing job costs, and coordinating technician schedules. The software facilitates communication with customers and field staff through integrated email and texting capabilities, which can be used to send invoices or technician arrival notifications. By unifying front-office and back-office functions, FieldOPS helps companies reduce manual data entry and streamline their workflows.
FieldOPS Pricing
FieldOPS Integrations
The FieldOPS software supports integration with multiple systems and platforms, such as QuickBooks.
Who Is FieldOPS For?
FieldOPS is ideal for a wide range of industries, professionals, and sectors, including:
- HVAC contractors
- Plumbing contractors
- Electrical contractors
- Service contractors
- Installation contractors
- Appliance repair
- General repair
Is FieldOPS Right For You?
FieldOPS software is best suited for established service and installation contractors who require a powerful, integrated solution to manage their entire operation. Comprehensive FieldOPS features, from the robust dispatch board to its job costing capabilities, are designed to address the complex needs of businesses seeking to streamline workflows and increase profitability.
Still doubtful if FieldOPS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
FieldOPS Features
Accounts Receivable
FieldOPS offers its own robust accounts receivable module for invoicing and payment processing, including credit card and ACH transactions. For businesses with existing systems, it seamlessly integrates with popular accounting software, avoiding redundant data entry and ensuring financial data consistency.
Easy To Use Dispatch Board
The color-coded Dboard provides a clear, at-a-glance view of work order statuses, simplifying complex scheduling for dispatchers. This intuitive interface allows for quick adjustments, enabling dispatchers to switch between departments and employee groups to assign technicians to service calls based on skill set and location for maximum efficiency.
Job Cost Management
This feature provides a precise look into a business’s financial health on a per-job basis. It enables users to track all costs, including parts, labor, and miscellaneous expenses, and compare them against job profitability. The ability to create and adjust markup tables based on vendor prices ensures accurate quoting and a clear understanding of financial performance.
Inventory Control
The inventory module gives businesses real-time visibility into their parts and materials. It helps track quantities and locations, including per-truck stocking locations. This reduces waste, minimizes unnecessary purchases, and ensures that technicians in the field always have the necessary items to complete a job, thereby improving first-time fix rates.
Flat Rate Pricing
For businesses that use a standardized flat rate for services rather than line-item quoting, FieldOPS includes a dedicated tool. This module simplifies pricing and data entry by assigning a single repair code to each service. It also allows for easy re-computation of flat rates when parts costs or labor rates change.
Pros And Cons of FieldOPS
Pros
Handles customer info, service history, and technician schedules
Tracks parts inventory and vendor pricing
Offers customizable reports for service, inventory, and accounting
Cons
Extensive capabilities may initially overwhelm users
The software may require training/support with initial setup
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Frequently Asked Questions
What other apps does FieldOPS integrate with?
FieldOPS integrates seamlessly with various systems and platforms, including QuickBooks, to streamline accounting and business operations.
What level of support does FieldOPS offer?
FieldOPS offers support via email, an online contact form and phone.
What language does FieldOPS support?
FieldOPS is primarily available in English.
What types of pricing plans does FieldOPS offer?
FieldOPS pricing is tailored to the specific needs of your business. You can request a customized FieldOPS cost quote that fits your requirements and budget.
Does FieldOPS have a mobile app?
No, it does not have a mobile application.
Does FieldOPS offer an API?
Information about a FieldOPS API is not available.
Who are the typical users of FieldOPS?
FieldOPS is designed to serve a variety of industries and trades, including HVAC, plumbing, electrical, service, installation, appliance repair, and general repair contractors.