Fieldsoft Plus

What Is Fieldsoft Plus?

Fieldsoft Plus is a field service platform that connects office dispatchers and on-site technicians. By integrating scheduling and dispatching with a mobile application, the software addresses common pain points like manual paperwork, coordination lags, and billing delays. These features enable businesses to capture site data instantly and process invoices in the field, helping businesses reduce the time between completing a job and collecting payment. The platform notifies customers when a technician is dispatched, which improves overall work coordination.

What Is Fieldsoft Plus Best For?

Fieldsoft Plus stands out with its on-site invoicing capability, allowing technicians to generate quotes and process payments after job completion. This shortens billing cycles and gives service businesses clearer visibility into cash flow. These capabilities make it a practical fit for HVAC contractors, plumbing companies, and electrical businesses managing multiple field technicians.

How Much Does Fieldsoft Plus Cost?

The pricing of Fieldsoft Plus is estimated to fall between $35 and $75/user/month, according to industry benchmarks for similar Field Service Management (FSM) solutions. This range is intended for general budgeting purposes, as actual costs can differ based on the number of users, selected modules, and specific implementation needs.

In addition to the base subscription costs, organizations should account for the following potential expenses:

• Implementation: Around $500–$1,000 for SMBs
• Content Migration: Approx. $500–$3,000 based on data volume and conversion requirements
• Admin And Training Support: Around $500–$2,000

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Fieldsoft Plus Integrations

The software supports integration with QuickBooks.

How Does Fieldsoft Plus Work?

Here's how you can get started with the software:

• Set up technician profiles, including availability, location, and skill sets
• Assign jobs through the centralized dispatch view based on technician availability and workload
• Send job details, customer history, and service notes to technicians via the mobile app
• Update job status, upload photos, and capture signatures directly from the field
• Generate quotes and process invoices on-site upon job completion
• Track parts and materials used during each job to keep inventory records current

Who Is Fieldsoft Plus For?

The software is suitable for a range of trade service businesses, including:

• HVAC services
• Plumbing companies
• Electrical contractors
• Pool service companies
• Lawn and landscaping businesses
• Appliance repair businesses

Fieldsoft Plus Use Cases

Based on our analysis of Fieldsoft Plus capabilities, we have identified key scenarios where this tool works well for field services:

1. HVAC And Mechanical Contractors Managing Multiple Technicians

HVAC and mechanical contractors managing multiple technicians often struggle when dispatching relies on memory or paper schedules. Fieldsoft Plus gives dispatchers a centralized view of incoming service calls, technician availability, and job details, making it easier to assign the right technician based on location and qualifications. Customers also receive notifications when a technician is on the way, which helps keep service visits coordinated throughout the day.

2. Plumbers Handling Repeat Service Calls With Customer History

A plumber arriving without job history often has to ask the customer to repeat past issues, since paper job sheets don't travel with the crew. Fieldsoft Plus keeps a full service history per customer, so when that customer calls again months later, the technician already has access to the customer's service history and equipment details before arriving on-site. The software also lets technicians collect billing information in the field, including authorizing credit cards. This gives plumbers the context and tools they need to start work immediately.

3. Trade Businesses Managing Invoicing Across Field And Accounting Systems

A trade business using separate systems for job completion and invoicing often loses time re-entering the same job details into QuickBooks by hand, creating room for transcription errors. Fieldsoft Plus automatically syncs the invoice to QuickBooks once a technician closes out a job. It carries over all line items, pricing, and customer information without manual re-entry. This helps remove the gap between finishing a job and having it reflected accurately in the books.

4. Plumbing And HVAC Contractors Standardizing Prices Across Their Team

Plumbing and HVAC contractors often struggle to maintain consistent pricing when each technician creates quotes differently. This can lead to inconsistent estimates, missed revenue opportunities, and confusion for customers. Fieldsoft Plus helps these contractors build a flat rate price book with predefined rates, so every technician can quote jobs using the same pricing structure in the field. The price book gives teams a consistent reference for quoting jobs and helps owners maintain pricing standards across their business.

Is Fieldsoft Plus Right For You?

Fieldsoft Plus is a good fit for trade-focused businesses, especially in the mechanical and HVAC niche. It helps reduce manual dispatching errors and speeds up billing. Its standout feature is the flat rate price book, letting every technician quote from the same fixed rates in the field instead of negotiating on the spot or relying on time-and-material estimates.

Its sandbox-to-live onboarding helps teams validate workflows before deployment to reduce implementation risks. In addition, SSL encryption helps protect customer and payment data while it is transmitted.

Still unsure if Fieldsoft Plus is right for you? Contact us at (661) 384-7070 for further guidance.