Gillian W.
Environmental Services, 1-10 employees
More than a year
“real-time scheduling”
Pros
Day-to-day operations at my company have been much more organized since we started using SingleOps. We used to rely on carbon-copy estimates and ended up with piles of paperwork everywhere that had to be tracked down and entered into QuickBooks for accounting which turned into a total mess at year-end. With SingleOps, everyone on the team can stay aligned and see updates to work orders and schedules in real time. The attachment feature has also been really useful and I appreciate being able to map the location of each line item.
Cons
Out in the field this tool can be a bit glitchy at times and that definitely gets frustrating. It's especially annoying when you spend an hour putting together a proposal and then it doesn't save. There are still a few issues to iron out, along with some additional options I've suggested that I'm hoping are already in the works for future updates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8