HiveSuite

What is HiveSuite?

HiveSuite — a job management platform — is built for UK contractors and mobile service businesses coordinating customers, teams, and operations. Its connected modules carry data from quotes into jobs, invoices, payments, and QuickBooks or Xero records. The platform adds drag-and-drop scheduling, conflict detection, recurring jobs, and cost tracking. It also answers plain-English business questions using live data and keeps field teams updated with jobs, time tracking, photos, and status changes.

What Is HiveSuite Best For?

HiveCRM is the best feature of HiveSuite. It manages customer relationships and billing from first contact through final payment. The module stores contact details, addresses, notes, and job history, while connecting quotes, invoices, payments, and customer interactions. Accepted quotes can be converted directly into invoices with pricing and customer details transferred automatically, helping contractors reduce duplicate entry and maintain a complete customer record.

How Much Does HiveSuite Cost?

HiveSuite pricing starts at £34.99/month (approximately $47) for the Solo plan. The vendor offers a 30-day free trial. Other subscription plans include:

• Small Team: £89.99/month (approximately $122)
• Growing Team: £149.99/month (approximately $203)
• Professional: £249.99/month (approximately $338)
• Enterprise: £499.99/month (approximately $677)

Additional costs might include:

• Stripe Payment Processing: Typically, 1.5% + £0.20 (around $0.27)/successful UK card transaction, with higher rates possible for European or international cards
• Currency Conversion: Usually, an additional 2% when Stripe processes a payment that requires currency conversion
• Payment Disputes: Approximately £20 (around $27)/dispute, plus another £20 if the dispute is manually challenged; the challenge fee is refunded if won
• External Accounting Software: Roughly $20–$100/month for a separate QuickBooks or Xero subscription

Disclaimer: The pricing is subject to change.

HiveSuite Integrations

The platform integrates with the following platforms:

• Stripe Payments
• QuickBooks
• Xero Sync

How Does HiveSuite Work?

To manage jobs, invoicing, and compliance using HiveSuite, follow this workflow:

• Log in with your credentials to access the HiveSuite dashboard
• Create a customer record in HiveCRM with contact details, addresses, notes and custom fields
• Build a branded quote on-site from your phone and send it instantly for the customer to approve online
• Convert the approved quote into an invoice in one click and attach a Stripe payment link for same-day payment
• Schedule the job on HivePlanner's drag-and-drop calendar, assigning team members while conflicts are flagged instantly
• Manage field work through HiveCrew, where assigned staff view jobs, update statuses, upload photos and track time from any device
• Configure compliance documents such as RAMS, certificates and checklists to keep jobs audit-ready
• Track performance and cash flow with HiveIntel, asking plain-English questions to generate live reports and dashboards

Who Is HiveSuite Designed For?

HiveSuite serves businesses across industries and service sectors including:

• Construction
• Commercial cleaning
• Consumer services
• Rental and leasing
• Entertainment
• Facilities services

HiveSuite Use Cases

After evaluating HiveSuite features, we identified several situations in which it could perform particularly well, including:

1. Plumber Balancing Emergency And Scheduled Jobs

Plumbers handling emergency callouts alongside boiler servicing and planned installations can struggle to keep urgent work from disrupting existing bookings. This tool addresses this by letting the plumber place new jobs into the visual schedule and move existing appointments as priorities change. Conflict warnings also show overlapping crew assignments — helping the plumber reorganize the day without overlooking booked work.

2. Locksmith Centralizing Customer And Job Histories

Locksmiths relying on WhatsApp, notes, or separate systems can lose track of previous jobs, quotes, and customer conversations. This software brings each customer’s jobs, invoices, payments, notes, and documents into one record — letting the locksmith review the full relationship before handling new work. Users note that keeping customers and jobs together makes daily administration easier to manage.

3. Fire Risk Assessor Tracking Repeat Inspections

Fire risk assessors managing recurring property inspections can lose visibility over which certificates require renewal and which visit produced each document. The platform links recurring jobs with numbered compliance records, issue dates, and expiry dates — allowing the assessor to connect each inspection with the relevant property documentation and upcoming renewal cycle.

4. Landscaper Handling Administration Between Site Visits

Landscapers working across multiple customer sites can struggle to complete quoting and invoicing when they rarely return to a fixed office. HiveSuite lets the landscaper prepare quotes, issue invoices, and send payment links from a phone — keeping commercial paperwork tied to work completed on the road. Review feedback indicates that this workflow can support faster payment collection and steadier cash flow.

Is HiveSuite Right For You?

If you manage a growing trade or mobile service business with 5–20 team members, HiveSuite's Professional plan provides the administrative controls and scalability you need. The plan supports up to 20 admin users with unlimited crew access, giving you granular permission management while keeping field staff connected to real-time job updates and compliance records.

From a security perspective, HiveSuite follows UK GDPR requirements and is registered with the ICO. The platform encrypts data in transit using TLS and at rest, hashes passwords, applies role-based access controls, and conducts regular security reviews and monitoring. Its infrastructure runs on servers in the UK or EEA.

Recent developments include the launch of direct Xero integration. It automatically synchronizes invoices, payments, and customer contacts between HiveSuite and Xero.

Still unsure about HiveSuite? Connect with us at (661) 384-7070 for further guidance.