Last Updated
Overview
Markate is a comprehensive field services software that centralizes operations for small businesses and independent contractors. While many options still need improvement, its real-time GPS tracking and invoice emailing still make it a compelling choice for businesses looking to enhance efficiency and streamline day-to-day business management.
Markate Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
Markate Features
Job Management
This feature allows for streamlined job oversight, helping businesses reduce errors and improve workflow efficiency. It offers tools for clear task assignments, time logging, and real-time location tracking for technicians in the field, ensuring consistent service quality.
Estimates And Invoices
Users can create and send professional, branded estimates and invoices quickly and easily. The tool speeds up payment processes and improves cash flow. It also includes options for online payments and credit notes, which help to enhance customer satisfaction.
Roles And Access
Markate software provides customized access levels for different roles, ensuring that each employee only sees the information relevant to their tasks. This reduces unnecessary distractions and helps maintain data security.
Online Booking
The tool offers a convenient, round-the-clock booking system, allowing customers to schedule appointments without hassle. It streamlines the scheduling process, reduces administrative burden, and provides a seamless user experience.
SMS And Email Notifications
This feature provides automated, real-time updates on appointments and job status, keeping customers informed and reassured. It helps reduce no-shows by sending timely reminders and ensures clear communication throughout the service process.
Pros And Cons of Markate
Pros
Provides an easy invoicing process
Excellent customer support and communication
Centralized customer information
Cons
Limited customization for reports
Can't save price estimates without service
Markate Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Kevin K.
Small Business, 11-50 employees
“Beginner friendly tool”
Pros
I really like how simple and user friendly this platform is to navigate.
Cons
Nothing comes to mind that bothers me about this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alaina F.
Small Business, 11-50 employees
“Made a huge difference in my business”
Pros
It allows me to easily track all our scheduled appointments, send reminders by email or text and stay on top of invoices and payments.
Cons
While it is still relatively new, there have been some bugs to iron out. But the good thing is that support team is responsive though and will customize features when I need them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Frequently Asked Questions
What types of Markate pricing plans are available?
Markate offers two pricing plans: Owner Operator: ($39.95/month) and Team ($5.00/employee/month + $39.95/month). Receive a tailor-made Markate price analysis specific to your requirements.
What level of support does Markate offer?
Markate offers support via their live chat. Users can also fill out an online form to resolve any queries they might have one-on-one.
What other apps does Markate integrate with?
Markate features integrations with Google Calendar, Stripe, PayPal Software, Zapier Software, Twilio Software, and Wisetack software.
Does Markate offer an API?
Markate does not reveal details about its API.
Does Markate have a mobile app?
Yes, Markate does offer a dedicated mobile app.
Who are the typical users of Markate?
Typical users include professionals serving in home service, cleaning, maintenance, and HVAC industries.
What language does Markate support?
Markate only supports the English language.