Last Updated
Overview
mfr Field Service Management is an extensive Field Service platform that offers real-time GPS tracking and full offline mobile operation to increase field visibility and keep jobs flowing during no-reception periods. While there might be some translation errors occasionally, its advanced AI route optimization improves scheduling efficiency.
Overall Rating
Based on 8 users reviews
4.6
Rating Distribution
Positive
88%
Neutral
13%
Negative
0%
Starting Price
Custom
Mfr Field Service Management Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is Mfr Field Service Management?
mfr Field Service Management software is a cloud-based Field Service platform that centralizes job scheduling, dispatching, and route planning with drag-and-drop planning and optional AI route optimization. It displays technician job lists, asset instructions, dynamic checklists and photo documentation through the mobile app, with full offline functionality when reception is unavailable. The platform also records time tracking, GPS logbook entries, material consumption and job completion status.
Mfr Field Service Management Pricing
mfr Field Service Management pricing varies according to the following plans:
- Basic Plan: €29/user/month
- Professional Plan: €39/user/month
- Enterprise Plan: €55/user/month
- MFR Project Plan: €99/month
- MFR Office Plan: €75/month
Disclaimer: The pricing is subject to change.
Mfr Field Service Management Integrations
mfr Field Service Management software integrates with a wide range of apps, including:
- Google Maps
- Power BI
- KlarPris
- DATEV
Who Is Mfr Field Service Management For?
mfr Field Service Management is suitable for the following sectors:
- Manufacturing
- Solar and PV
- IT and Telecommunications
- Service Industries
- Electric
- Water and energy supply
Is Mfr Field Service Management Right For You?
mfr Field Service Management software is a comprehensive Field Service system suitable for businesses aiming to increase field transparency, eliminate paperwork, and shorten billing cycles through verified on-site documentation. It provides centralized scheduling, offline mobile task execution, automatic time capture and GPS route logging to reduce disputed hours and travel time.
Still not sure if mfr Field Service Management is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Mfr Field Service Management Features
Route Optimization
mfr Field Service Management enables scheduling and dispatching to consider shortest travel times and technician availability to reduce travel distances. It displays job locations on Google Maps and suggests optimized routes automatically.
Work Order Management
The software captures detailed work order data including time tracking, checklists, photo documentation, materials used, and customer signature. It updates master data continuously and links work order tasks to inventory or pricing via wholesaler connectors.
Checklists
The platform creates both simple and complex checklists with variable steps for every job, including data for each step, task descriptions, and photo documentation. It offers a checklist editor, allowing drag-and-drop ordering and use across jobs.
Timetracking
The system enables recording of working hours, breaks, travel time, order times and other time categories via desktop or mobile app. It supports legal and compliance requirements, absence tracking, and automatic calculation for invoicing or payroll.
Pros And Cons of Mfr Field Service Management
Pros
Delivers full offline mobile app functionality
Offers AI-powered route optimization
Includes GPS tracking and automatic digital logbook
Provides detailed dynamic checklists and unlimited photos per step
Cons
It may not support windows tablets
The platform may not allow users to change the formatting of the header and footer
Mfr Field Service Management Reviews
Total 8 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars13%
3
Stars13%
2
Stars0%
1
Stars0%
Share your experience
Printing, 1-10 employees
“complicated data management”
Pros
I'm not sure yet I needed something quickly and at first glance this software seemed to work fine.
Cons
For me it's complicated to manage companies, deployment sites, product data and similar details.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Construction, 1-10 employees
“Precise quotes and organized records”
Pros
Okay so now I'm able to create precise measurements, assemble professional quotes and issue invoices all within the software and I also keep customer records and contact details organized and up to date which really reduces the administrative burden for me.
Cons
What frustrates me is that the formatting of the header and footer is locked down and cannot be adjusted by the user so I can't tweak fonts, spacing or layout to personalize documents for my clients.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
“simple tool with sleek design”
Pros
This tool is remarkably simple to use for my team and it has excellent usability and a sleek, attractive design that makes navigation pleasant.
Cons
Nothing specific comes to mind as a drawback right now although I would appreciate additional features, such as a connector to Salesforce which could make the tool even more useful in a CRM-driven workflow.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Frequently Asked Questions
Does mfr Field Service Management offer an API?
Yes, mfr Field Service Management does offer an API.
Does mfr Field Service Management have a mobile app?
Yes, mfr Field Service Management does offer a mobile app for Android and iOS.
What level of support does mfr Field Service Management offer?
mfr Field Service Management offers support through phone number.
What types of pricing plans does mfr Field Service Management offer?
The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at €29/user/month, a Professional Plan at €39/user/month, an Enterprise Plan at €55/user/month, an MFR Project Plan at €99/month, and an MFR Office Plan at €75/month. Get a customized mfr Field Service Management cost breakdown for your business today.
What language does mfr Field Service Management support?
mfr Field Service Management supports 8 languages including English, French, German, and more.
Who are the typical users of mfr Field Service Management?
The typical users of mfr Field Service Management include sectors like manufacturing, solar and pv, it and telecommunications, service industries, electric, and water and energy supply.
What other apps does mfr Field Service Management integrate with?
mfr Field Service Management software integrates with a wide range of apps, including Power BI, Google Maps, DATEV, and KlarPris.