Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 213 users reviews
4.5
Rating Distribution
Positive
95%
Neutral
5%
Negative
0%
Starting Price
$39.00
per driver per month
OptimoRoute Specifications
- Scheduling & Dispatching
- Mobile Access
- GPS Tracking
- Reporting & Analytics
OptimoRoute Features
Automated Planning
This feature allows a business to import many orders and automatically create efficient routes for its drivers. It considers customer locations, delivery times, driver working hours, vehicle capacity, and other rules when making the plan. This is useful because a dispatcher does not have to manually decide every driver’s route. Delivery companies, courier firms, and field-service businesses also benefit from it because they can schedule more jobs with less planning time.
Driver And Vehicle
OptimoRoute lets a business tell the system what each driver can do and what each vehicle can carry. For example, it can assign a refrigerator delivery to a refrigerated van or send an electrical job to a qualified electrician. Because of that, fleet managers can avoid assigning the wrong vehicle or worker to a job.
Realtime Route Modification
It permits a dispatcher to change routes after the day has started. They can add a new job, remove a canceled order, move work to another driver, or change the order of stops. Businesses with urgent deliveries, customer cancellations, driver absences, or changing schedules benefit the most from this feature.
Multi-Day Long-Haul Routes
OptimoRoute can plan a long-distance route that takes more than one day to complete. It can account for overnight stops and continue the route from where the driver stopped the previous day. This is valuable for transport managers and truck drivers because they can manage long journeys more clearly.
Pickup And Delivery
The software can plan work where an item must first be collected from one place and then delivered to another location. It keeps the pickup and delivery connected in the same route plan. Courier companies, collection services, transport businesses, and businesses moving goods between locations benefit from this feature.
Intelligent Drag And Drop Timeline
The platform shows drivers and jobs on a visual timeline. A dispatcher can move a job from one driver to another or change the job sequence by dragging and dropping it on the timeline. Dispatchers benefit from this because they can see the full schedule clearly and make changes quickly. Not only that, but it also benefits businesses with many drivers, deliveries, or service appointments because managing work in a spreadsheet is much harder.
Live Tracking And ETA
It has a real-time monitoring dashboard for dispatchers showing actual driver locations, progress indicators (who is on time, behind, or done), and instant vehicle reassignment capabilities for urgent or rush orders. Not only does this benefit dispatchers by giving them bird's-eye visibility into unexpected fleet challenges, but it also benefits customers, who receive more accurate arrival information.
Pros And Cons of OptimoRoute
Pros
Route optimization outperforms manual or competitor planning
API integration syncs orders directly into routing
Drag-and-drop editing for manual route adjustments
Cons
Reporting lacks depth for detailed data analysis
Cannot assign a second route to a driver same day
OptimoRoute Pricing
Lite | Pro | Custom |
|---|---|---|
$39.00 per driver per month | $49.00 per driver per month | Custom pricing |
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Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.
OptimoRoute Reviews
Total 213 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars35%
3
Stars4%
2
Stars0%
1
Stars0%
Share your experience
Stijn
Food Production, 1-10 employees
“Effective for route planning”
Pros
We rely on its route planning which is very effective. Our drivers are mostly punctual and stick to the schedule and our customers really appreciate that.
Cons
I find that the system doesn't account for roadworks which throws off the scheduling. Often that information is necessary to create a workable schedule.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zachary
Consumer Services, 1-10 employees
“Keeps getting better”
Pros
Its really user-friendly and keeps improving all the time. They seem to push major updates pretty regularly which I appreciate.
Cons
Because I only need it a few days each month, the pricing structure feels a bit heavy for my situation. I use the software only three to four days per month and I'd love an option to temporarily unlock higher-tier features or pay based on actual usage instead of committing to a more expensive plan.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Lily
Logistics & Supply Chain, 1-10 employees
“Reliable tool”
Pros
I've been using it every day for more than three years now and to me that already speaks volumes about its stability. It's consistently dependable, simple to use and has become a go-to tool in my daily operations.
Cons
That said, when there are last-minute route changes they sometimes reset pending orders and I find myself having to update each one manually which becomes tedious during particularly hectic shifts.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Does OptimoRoute offer an API?
Yes, OptimoRoute offers an API.
Does OptimoRoute have a mobile app?
Yes, OptimoRoute offers a dedicated driver app available on both iOS and Android.
What language does OptimoRoute support?
OptimoRoute supports the English language, along with French, Spanish, Russian, Thai, and Croatian for the web app.
What types of pricing plans does OptimoRoute offer?
OptimoRoute pricing starts at $39.00/driver/month for the Lite plan. The Pro plan costs $49.00/driver/month, while Custom pricing is available for larger requirements. A 30-day free trial with Pro features is available. Contact us for a custom OptimoRoute price quote.
What other apps does OptimoRoute integrate with?
OptimoRoute software integrates with Salesforce, Shopify, Zoho, Oracle NetSuite, Microsoft Dynamics, and SAP.
Who are the typical users of OptimoRoute?
Typical users of OptimoRoute include delivery and logistics companies, field service businesses, and retail and eCommerce operations.
What level of support does OptimoRoute offer?
OptimoRoute offers support through phone and online channels.


