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Overview
Service Proz is a cloud-based Field Service Software dedicated to organizing workforce operations for small to mid-sized service companies. While it may require support with configuration, it offers its seamless QuickBooks integration and robust mobile capability that keeps technicians connected anywhere, making it a compelling choice for growing service businesses.
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Starting Price
Custom
Service Proz Specifications
Work Order Management
Scheduling & Dispatching
Mobile Access
Customer Management
What Is Service Proz?
Service Proz serves as an all-in-one workforce management solution designed to bridge the gap between office staff and field technicians. It provides a centralized platform for managing customer relationships, tracking inventory, and dispatching jobs efficiently. The software specifically empowers small to mid-sized businesses to eliminate paperwork and communication delays, ensuring that field personnel have instant access to job details while office managers maintain full visibility over daily operations.
Service Proz Pricing
Service Proz Integrations
The software supports integration with multiple systems and platforms, such as:
- Quickbooks
- SMS
- Excel
Who Is Service Proz For?
Service Proz software is ideal for a wide range of industries and sectors, including:
- HVAC
- Plumbing
- Electrical Services
- Pest Control
- General Repair
- Maid Services
- Carpet Cleaning
Is Service Proz Right For You?
If your service business struggles with disconnected field teams or lost paperwork, Service Proz is likely the best fit for your needs. It stands out by offering a "pillar" of stability for operations, combining CRM and dispatching into one fluid system. The software is specifically acclaimed for its ability to elevate customer service through fast, accurate information retrieval. By synchronizing the office and the field, it solves the chaos of daily logistics effectively.
Still doubtful if Service Proz is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
Service Proz Features
Users can easily input and manage work orders via desktop or mobile devices. This feature allows for the efficient scheduling of jobs, tracking of miscellaneous charges, and the attachment of essential images or documents to specific orders for clarity.
The built-in CRM enables businesses to track the entire lifecycle of a customer, from lead to billing. It allows users to import leads via API, monitor appointment history, and maintain a detailed log of all activities to improve conversion rates.
Technicians stay in constant communication with the office using the dedicated mobile app. This feature provides access to work order history, driving directions, and internal chat, while also allowing field staff to capture customer signatures and create professional invoices on-site.
Dispatchers can view and schedule workloads weeks or months in advance using a visual calendar. The system offers a daily or weekly view of technician availability, allowing for optimized routing by area and quick status checks to ensure no appointment is missed.
This feature tracks inventory across multiple locations, ensuring stock levels are accurate. It supports serial number capture, tracks quantity on hand versus quantity on hold, and integrates purchase orders to streamline fulfillment and prevent equipment shortages during critical jobs.
