Using it and liking it, 101-500 employees
Less than a year
“Easy for Administration”
Pros
As an administrator, I find it easy to use and user-friendly. I can manage multiple modules at once like contracts, tasks, reports and user rights in different tabs. I've also seen significant product improvements.
Cons
The Forms module takes a long time to set up. A mobile app would be a great addition.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Helps in outdoor hospitality, 11-50 employees
Less than 6 months
“Mobile-Friendly and Integrated, Improvements Took Time”
Pros
We like Twimm for its mobile-friendly website for technicians, especially offline mode, as well as the APIs that allow quick integration.
Cons
We used to rely on the basket mode for interventions but that feature was not available initially. It's now been added.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Commercial software for small businesses, 101-500 employees
Less than 6 months
“Comprehensive Management but There's IoT Device Complexity”
Pros
It is easy to manage and covers everything from maintenance and service requests to tasks, billing, collections and business tracking. It is also valuable for sales and technicians.
Cons
Improvements are taking longer than expected. Managing IoT devices is complex, though not a priority right now.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
5
Functionality
7